Autobell Car Wash

Rocky Anthony

★☆☆☆☆

a month ago

I didn’t want to leave a one star. This would be my 4th time and they failed me again. Car wheels rims still dirty smudges all on windows. Floor mats still dirty had to ask them to clean again at this point I gave up. Don’t bring ur car to this place.

Maurice Drummond

★★★★★

4 months ago

I've been to this location multiple times and this specific employee Bryce is a very hard working kid and you can tell he takes his job very seriously. He's very respectful, always have manners and his work will never disappoint you . He make the experience very professional and i would 100% recommend him for this location.

Karon Wold

★☆☆☆☆

a year ago

My husband just took our SUV for the Armor All Special. You did a terrible job Autobell! I am so disappointed. They didn't clean the console, the mats are filthy and there was still bird poop on the outside of the car. We are VERY disappointed in your service and i can share my photos if the poor job that was done. This service is expensive and we expected better. I cannot recommend.

Chanel Ivey

★☆☆☆☆

4 months ago

This place is horrible. From entering the track to drying the car off When entering the track, terrible directions from the worker which led to my rim getting scratched! They NEVER dry the car properly or thoroughly, I’m used to going over it myself. What led me to actually leave a review this time was the fact that my rim got scratched! They had this young man directing us how to line up the car to go in and he didn’t know what the hell he was doing. Extremely displeased. This place won’t be seeing me again

eda rivera

★☆☆☆☆

4 months ago

Claro 👍 Aquí tienes una versión lista para copiar y pegar como review en Google, escrita de forma clara, firme y respetuosa para que tenga más impacto: --- ⭐☆☆☆☆ I went to Autobell Car Wash in Concord and paid $38 for a full-service wash (interior and exterior). They only ran my car through the machine, dried it, and did a quick vacuum. The carpets were still dirty, the area around the gear shift was filthy, and the dashboard wasn’t cleaned at all. For almost $40, this service was extremely disappointing. They did not deliver what they promised. ---

Rudra - the open sky reviewer

★★☆☆☆

3 years ago

I have visited this place 2 times and both time I went for full car wash$35. Here are my experience: - Most of their staffs are college students without any experience of cleaning cars. - they never look into your receipt to perform the work what you paid for. - they just do a decent vacuum. - They never clean everything properly and just wipes throughout the car using 2 towels and pretend like they are cleaning. - door edges, they never clean it. - they do not clean car wheel rims - No scents applied even when its part of the receipt. I definitely give another chance to update my review. No value for money. Gud luck.

Marji Crooks

★★★★★

5 months ago

I have come to this location several times, even when I lived in Charlotte as their service is always great and everyone has excellent manners. I came yesterday after cleaning my car out, which was TRASHED. They cleaned it all up, would have never known it needed cleaned. This morning I noticed the front windows, touch screen and rearview mirror did not look cleaned at all as I could see fingerprints and stuff still…. I swung over after dropping the kids off to school and asked what the best value package entailed as I wanted to be sure. A gentleman named Jacob explained it all. I informed him how normally I am not one to complain but being huge pregnant I could not quite reach those areas. He remembered me from yesterday. Not only did he clean the windows and mirrors. He took great care of me and we'll basically redid my entire car doors, windows, dash etc. I left with looking like a new car. This is the customer service that keeps people coming back and sharing the word to come to here! Thank you so much!!

Elisha R.

★☆☆☆☆

11 months ago

I don’t know what’s happening… I’ve been coming here for years but the last three times have left me extremely disappointed. To spend 42.79 + tip and this is how they leave my car… Granted this is the best of the last three times. Maybe I’m wrong but didn’t they use to wipe down the trunk?!? Anywho my back window was still dirty, the inside of my back door wasn’t wipe down and in between my seats are still dirty.. what’s even more disappointing is they don’t have to clean the back seats of my car as I’m the only one who’s in my vehicle. Also, I went at a time when they weren’t busy… it was me and one other car… THATS IT…Maybe it’s because I’m a woman; who knows… but I don’t know if coming back….

David Blumberg

★★★★★

2 years ago

Autobell is an excellent chain car wash, located in the Carolinas and beyond. The wash really really gets the car, spotlessly clean and the employees when doing the interior are very meticulous and thorough. I’ve been to a number of Autobell Car Washes and they all have really great service. If your club member you can get a wash at any time for only $25 a month. You can add extras such as interior for nine dollars interior and get the interior spotless - it’s a mini detail. These car washes are located quite plentifully, so there’s hardly a place where one is not nearby. This Autobell is located near the Concord Mall. They typically are fully staffed which can be quite a rarity these days. Autobell’s are family owned and operated .

Milan Rudanovic

★★★★★

2 months ago

A great car wash. I come here monthly and they always get my vehicle looking great!

David Skolarus

★★★★☆

4 months ago

The employees here are very good. There’s just not enough of them. From the time I got finished with the wash and pulled into the line for the interior work 25 minutes at drifted by. Again, the guys do a great job and nobody is loafing. They’re all hustling and working double time. and while I know it’s difficult to find good employees. I hope somebody’s looking for them for this place.

Kayree Ali

★★★☆☆

a year ago

Staff was friendly and for most part they did a great job cleaning the exterior. I paid $25 and tipped $10 When I got home I realized that the car wash failed to clean my wheels properly which sucks because I paid $35 and I still had to clean my own wheels. LOL Anyway I don’t want anything for free or anything at all. Just wanted to give the feed back to help you guys get better. I could’ve just cleaned my car at home. No one wants a clean car with 4 dirty rims.

Carolyn Lalonde

★☆☆☆☆

8 months ago

First time at this Auto bell on pit stop court in concord. If you need your car cleaned it certainly won’t happen here. I had to ask the boy to take the mats out of my car. My car was still dirty when I left. You have to stay in the car while they clean the outside of your car, which wasn’t long, about 2 min. The manager clearly knew I wasn’t happy and never said a word, just walked away. Very sad. $40.00 for this and I would like my money back. I will never return back to this business. No response will help because the boys that work there totally understood that they worked at a scam business. I ran a business for years and this is far from any hint of customer service I have ever witnessed. Just a couple photos attached with 2 of the many areas not cleaned

Heather Williams

★☆☆☆☆

5 months ago

Will just go back to the AutoBell on Church Street. All these kids did were yell at each other and took at least three times as long to clean my car as the AutoBell on Church Street. Get it together and stop running your mouths and having social hour. Employees using profane slurs towards one another. Terrible location. Will not return to this one. Church Street is much better

Neena & Matt Baker

★☆☆☆☆

6 months ago

$40 for this?! This truck is brand new. It has less than 3000 miles on it. It never gets driven. It wasn’t really dirty when it went in there to get cleaned! 🤦🏻‍♂️ I even paid extra to get the floor mats washed off/cleaned off! My mistake it won’t happen again. First time and last time!

Travis Green

★☆☆☆☆

6 days ago

This by far is the worse experience I’ve ever had at an autobell. I have been here for over 30 minutes and they have just now started working on the car two cars ahead of me. These guys have clearly been distracted by their cell phones, there is no structure to the order in which they are cleaning the cars, there is no gumption as it relates to how fast or methodical in how they are working. I’m not sure who the manager is on duty currently but this process is not being managed appropriately. No wonder this place is rated so low. If I would have noticed the ratings before going through the wash, I probably would have forgone my visit. It’s poorly managed establishments such as this one that frustrates customers and contributes to loss of hope for any positive movement in a capitalistic society. Shame on the leadership team, the owner, and the corporate team that allows this to be ok. Almost 40 minutes now and the car two cars ahead of me, is still being washed… oh, I forgot to mention, there are two other lines as well. If you don’t have enough manpower, then modify your processes & structure, if that doesn’t work, close for the shift/day and regroup. Shame, shame, shame

Rochak Mangal

★★★★★

3 weeks ago

Great facility, quick and seamless car washing 🧼. The plans pricing could be improved by giving additional full service options with a lower cost. 💲 27.99 for full single wash and $49.99 monthly unlimited is a lot of variance. Single full service washes could be made cheaper.