Sam's Xpress Car Wash

Moody Harvey

★☆☆☆☆

a year ago

Poor choice. Back of my car did not get washed. When I asked to run through again the mgr/attendant said that because I have a rear mounted spare they could not adjust the machine because of possible damage. Proves that owner)mgr does not train employees. Wasted m money and time. Will not go back and recommend that you not waste your time or money.

Valerie Lindemann

★★★★★

a year ago

Love going there. Enjoy the changing lights as your car is being pulled through the wash. The best part is that you get all the time you need to vacuum out your vehicle. Not on a timer or have to pay extra. If you need anything, there are nice employees walking around to assist.

Parker Shelton

★☆☆☆☆

a year ago

Left scratches on the exterior of my brand new vehicle. Will never come back and will steer people away from this establishment. Unbelievable.

Richard Payne

★★★☆☆

Edited a month ago

Free vacuuming makes it ok. Pretty good wash job but you get what you pay for! 12 bucks is their cheapest and the wash is decent but it doesn't get off heavy dirt or grine!

Jenny Carrion

★★★★★

8 months ago

I was so impressed with the 2 young people that prewashed my car. The took their time and did an excellent job. My van looked brand new. Thank you so much Kat and your crew.

Dave Reep

★★★★★

a month ago

Brad at Sams express was awesome. Thanks for the great service. DR

Bill Cabaniss

★★★★★

8 months ago

Went to my go to car wash on 07 July after pummeling the front end of my car over the long weekend with bug-mageddon. I was floored when Thomas totally removed the carnage with a quick and efficient prewash before running through the car wash. Cut my detail time literally in half. His energetic customer service was outstanding, which is something I find rare these days. Make this guy a manager at a minimum. Thanks!

Jessica Jepson

★★★★★

4 months ago

Friendly staff, quick and efficient wash. The vacuums are always working full blast, my dogs always leave so much fur behind.

Trent Jancse

★☆☆☆☆

2 years ago

Been using Sam's for over 6 years now. Lived in Charlotte before here. After owning a Honda Ridgeline for 3 years and using only this location, the machines broke off my rear spoiler. Plastic cover over rear window that holds the 3rd brake light. Kid came out took pics. 3 days later I get a call saying they can see it was already broke when I drove through. Well guess what geniuses, then your car wash broke it sometime before. Not only that, it literally flew off driving home and was destroyed. These lovely folks offered me a free month of washes. My repair is estimated at $1600 Freaking hysterical 🤣 good car wash. Just NEVER expect them to fix any damage if it occurs.

SS

★★★★★

8 months ago

I love this car wash. The people working there are generally nice and helpful. They have many bays, powerful vacuums, microfiber towels to dry your car as well as window cleaner. In case you need it, there are restrooms and vending machines inside. For someone that commutes a lot and gets a dirty car quick, the price is well worth it.

nine2-5traveler

★★★★★

7 years ago

Been here a few times, and has been a 5 star experience each visit. Staff as easily identifiable (appreciate the fact they wear uniforms), engaged and treat each custom (vehicle) as if it's their own. The pre-scrub is a nice offering too. It ensures that most, if not all, debris is removed from the surface before entering the wash. Lastly, the different offers satisfy each customer... whether you need a quick wash or a more thorough wash, they have it - at great prices. The pics of my car are from the basic, express wash. Keep in mind that I recently went to Wilmington, NC and back.. so you might imagine the grim, dust and dirt on the car. Not bad at all for a $6 wash and some tire shine.

Leonardo Flores

★★★★★

2 years ago

Nothing but good things to say about to is place. Extremely affordable when you take into consideration all the amenities you get with the wash itself. This place has unlimited vacuums, free microfiber towels with spray, a carpet cleaner, clean and spacious restrooms, WiFi, free coffee and other gourmet drinks, seating area and so much more. I never have had scratches on my paint or had an issue with a non operating/clogged vacuum. The cherry on top is I get asked by the staff from time to time if I was happy with my wash which makes me feel like they really care.

Karen Goodman

★★★★★

a month ago

I love this car wash but I'll change to Autobell when my month is up. It's much closer and easier to enter and exit.

Johnny Robbins

★★★★★

4 years ago

It's always great. I prefer to wash my truck myself, but, when I'm in a pinch or pressed for time, I go to Sam's Express. They just do a fantastic job quickly. Free vacuums, lounge, and floor mat washers are always a great perk for the prices. Highly recommended. Their subscription plans aren't a waste of money either.

Cheryl White

★★☆☆☆

a year ago

Have visited many times in the past but today was the worst ever! 1/1/2025 4pm I drive a GMC Denali and the two young men who spray down before entering the wash were not just extremely slow but they also barely made an effort to spray my truck where it obviously needed an additional spray. I will not waste my time or money here again

Brittany Correa

★★★★★

9 years ago

With the emergence of Hickory as hot spot for new businesses, Sam's Xpress is the second "new age" car wash that has come to Hickory. As compared to the other one in this area, Sam's has MUCH better pricing and customer service. Inside they have free coffee, vending machines that are reasonably priced, and clean restrooms. I never thought I'd buy a monthly car wash membership until I visited Sam's a few times! The staff are always so incredibly friendly, and I love that their headquarters is just an hour away in Matthews. Overall, a great establishment.

Leisa Smith

★★★★★

4 months ago

I can’t say enough about the staff and management at this carwash. I choose this carwash because it has an undercarriage wash!! It cleaned great and the vacuum cleaner really is very powerful. When I got ready to leave I couldn’t find my keys. The manager and staff helped me search tirelessly. I had already checked the trash can I used. When the manager looked too it already had a clean trash bag. I had an appointment in Morganton so my boyfriend brought me my extra key fob and when I left my display read key fob left behind. When I got out of my appointment I called back to the car wash and the manager had found my keys. She looked back on the video camera and sure enough I had thrown them in the trash and when it got changed it went into the dumpster.i will always be grateful for Kat the manager going above and beyond in customer service for helping me search and finally retrieving my key fob, house, and business keys! I drove back to hickory with a relief and in a very clean car too! You can’t find customer service like this anymore or a clean vehicle! Again, thank you so much, Kat!!