Ultimate Custom Care

Adam Razak

★★★★★

3 years ago

I was recommended this place by a few friends, so I decided to give it a shot because I needed one of my seats cleaned after grease got spilled on it. While I was there for the seat cleaning, I also decided to get a car wash. After waiting only 30 minutes, I was very happy to see that they did a beautiful job cleaning my car and tending to my seat. Now I understand why my buddies spoke so highly of this place. I'll definitely be going back to the fine folks at Ultimate Custom Car Cars in the future.

Gravity PGabriel

★☆☆☆☆

a year ago

Paid $1010 for the Ceramic Pro Silver package which has a 5 year warranty and the hydrophobic properties did not last more than 6 months. I did the touchless 2x a month recommended at home washes with americana soap and still didnt last! I came back last November, 5 months after I got my SUV coated, to get the ceramic hydrophobic booster and it made my SUV shiny but it was not beading the water. Im never use ceramic pro products again! Images attached to this review shows the water STICKING while using my TOUCHLESS Ego 765 blower to dry it. Extremely disappointed with ceramic pro products. Go to a real ceramic coating shop and use a different brand. Don't waste your money here.

Eli Luong

★★★★★

2 years ago

Great place to get your car pampered. They did a really good job on my car that hasn't been washed in many, many months. It'll cost some money, but they do provide ultimate care. There is a good waiting area with enough desks and seating and power outlets. I only wish the parking lot was a little bigger. Makes it difficult during busy hours.

Christian Haney

★★★★★

a year ago

I seriously love the way my car looks after the full deluxe detail! They always do a great job, inside and out, and my car stays clean for basically the whole year. The full detailing usually takes around 4 to 5 hours so it's best to arrange alternate transport or somewhere to walk in the meantime.

John5 Miller

★★★★★

4 months ago

Been using for 40 years. Great had wash at reasonable price.

Victor Luciano

★★★★★

4 months ago

Great value, hardworking guys. I just wish they had a bigger space. Will definitely come back

Jordan Prell

★★★★★

4 years ago

Loved the detail job they did on my truck. They are friendly and were nice enough to touch up a few minor spots on the truck when I picked it up.

Lars Lindroth

★★★★★

a year ago

I was in the automotive retail industry for 30 years, and extremely seldom were there any detail departments at the most exclusive brands franchise stores, automobile museums or collections, or independent specialty firms that could even get near the quality of work that owner Steve, and his well trained, and experienced team of dedicated detailers are able to provide. I've been a beyond totally satisfied customer for years and would never let anyone detail my vehicles than this crew.

Janette

★★★★★

a year ago

100% recommend. My car was in a bad state and they did a great job. Left it there to be worked on and then picked up.

B V Pramod

★★★★☆

6 months ago

Customer service is good. Had a car wash. They did a decent job but left out few spots. Had to clean it myself. Waiting room is clean and has magazines and coffee. Service will take some time as they are busy, especially on Saturdays.

Corey Hernandez

★☆☆☆☆

2 weeks ago

They kept the truck in 4Low after cleaning it. I don't know if my truck has been damaged. But, I am never going back. My wife just picked up our truck and we have no idea if this was by accident or on purpose!

A Miles

★★★★★

4 years ago

We took in a Ford Crown Vic with oxidized paint. This car had been sitting in a fleet yard for months, getting slowly encrusted with dirt. Her seats had likely never been vacuumed. Her windows were filthy. We took her for a Full Deluxe Detail, with added engine cleaning. We picked up a beautiful shiny car that looked and smelled clean. Her engine is clean. Her original paint showed the metallic sparkles again. Her seats are no longer a dusty color. They didn't charge extra for the extensive time it took to clean her up. They stuck by their price quote. They didn't roll their eyes at this dirty beast and suggest she was beyond their help. I highly recommend Ultimate Custom Care.

Ron Wingard

★★★★★

a month ago

I could not be happier! I had a passenger in my car recently who bathed himself in cologne. That stink permeated my car because it was transferred from his shirt to my shoulder harness. For a very reasonable price, Ultimate Custom Care was able to get rid of the stench in 10 minutes!

Daniel Bauer

★★★★★

10 months ago

I have been to a few detail car places - but Steven and his team have to be the most caring team I have found! Trusted them to detail my 2015 SLK MB - and they did a hands down hand wash detail that was above and beyond! After all my experiences, this is my new home for car detailing!! Thanks Steven and your team for a really amazing experience! My baby never looked better inside and out!

Joel palencia

★★★★★

8 months ago

This is what my kiddo thinks when I said I am going to wash the car! 🚘 great amenities if you are a parent and working individual at the same time. Highly recommended

Kevin Bostwick

★★☆☆☆

6 months ago

Giving 2 stars because sometimes the work is good. However, I will not be bringing my vehicle back here, nor will I recommend them to my family or friends any longer. Recently had a full detail done on my explorer and noticed two scratched on the outside of my rear passenger windows. Emailed the owner and brought it back by. He couldnt feel the scratch on the outside (its there) or the inside and told me it seems like the window is separating from the inside and to go back to Ford and ask why its happening. I felt brushed off and it seemed like they didnt want to own up to the mistak. I went to Ford and they clearly felt the scratch on the outside and said more than likely, a dirty rag or a rag with some debris (ie a small rock) was used and casued the scratches or the person detailing the car had a ring or jewlery on. Pretty disppointing experience and I have used this business for a few years now, as do my brother and father. My recommendation is, take pictures of your care before you drop it off, just in case. I am very good about noticing dents, dings, scratches, etc on my car and there was no window scratch when I dropped it off for the detail. My other complaint, much like a customer below is I paid $400 for a full detail and that includes inside carpet cleaning, when I picked up the vehicle the windows were all rolled down about a 1/4" to let the car dry and of course when I rolled them back up later, the 1/4" was streaky and now dirty because they were rolled down when wet. Pretty strange when you pay that much to have a full detail done. I also always seem to have dried wax left over on my car after they do the detail, again when you pay $400 for a full detail, I shouldnt have to clean up anything or wipe down any wax residue.

Heather Luther

★★★★★

3 weeks ago

Quality work for all types of cars (even exotic), much better than your average car wash. Love this place though it can take a while if busy. But there is a very nice waiting area (indoor & outdoor) with magazines tables & chairs. Owner knows his stuff!