Google Reviews
Lee Strz (ExceptionL)

★
☆☆☆☆
6 years ago
Unhelpful people with terrible customer service. No effort put in their job. Always crowded. The store inside has overpriced chips etc with a Very limited selection. Avoid. There are chevrons and other gas stations 10x better
Franco Porto

★★★
☆☆
5 years ago
I Like the place, but this morning at 7:00 AM, I was there. After filling out the tank it occurred to me to go inside the market to buy a lottery ticket, cause..normally gas stations sell lottery tickets...so the door was closed and this little mexican looking dude..after I asked he said "we dont sell lottery " ...maybe he didn't like my bewilderment because in the worse way almost treating he came again "WHAT DO YOU WANT!"...Seriously little dude...you don't treat customers like that, if your day is miserable I dont have to pay for it, you looked dangerous to me...like you are waiting for someone who dont take your customer service to do something...are you armed? Do you want to make some news? So little dude, I'm not taking my business away, I like the place, so I'll come back to ask you something else, also I'm asking friends to do the same, and we will expect good and kind answers...because we are CUSTOMERS! Don't treat customers like that...and much less in times like this...
David Hsu

★★★★★
9 years ago
Usually slightly below average gas prices compared to around the area. Automatic car wash has premium options with drying option. Drying is kind of weird where you have to slowly crawl forward for the fan to dry the car.
Tim Maple

★★★★
☆
7 years ago
Highest gas price in the area. Nice location. Close to the I-5. Located at a very busy intersection: Irvine Blvd and Jamboree Rd. Car wash available. Clean restroom.
Maryanne

★★★★★
6 years ago
Cashier 1 on May 4 went above and beyond for me with awesome world class customer service!!!! Give that girl a huge raise!!! She is genuinely sincere and works with great intagrity!!! Thank you so much!!!
Mariella Jacqueline

★★★★★
9 years ago
Even when you're making a lot of cars there you will get your gas in a timely manner. The cashier was really sweet and very helpful and friendly this is such a lovely and clean Shell station
Mike Crowley

★
☆☆☆☆
4 years ago
The car wash broke my girlfriend 's satellite antenna cover (standard equipment) and the owner refuses to pay to replace it. My friend is the General Manager at a restaurant in the Marketplace and he is telling his customers and other stores to not use this station because of this. Too bad his recommendation will cost the owner more than the cost of replacing the antenna cover.
Jonathan De La Torre

★★★★
☆
Edited 8 years ago
Always packed but traffic moves quickly. The main reason I usually come to this gas station is to put air in my tires so they are super friendly about that even though I don't have a gas vehicle.
Sherwin Rodriguez

★★★
☆☆
2 years ago
The air machine usually shoots water with the air and can’t be really bad for the tires. It gets super pack here. Staff is super friendly.
Calvo Julio

★
☆☆☆☆
6 years ago
Went in early in the morning to fill up with gas. Decided to use their car wash since the screen prompted the use. I go thru it and wait for the air blower to start. NOTHING!!!! I go to the cashier and ask about the blower and he tells me that in order to get the blower, I have to purchase the more expensive car wash! I tell him my car is all wet and that I’ve never had that happen at other Shells and he says “Thats how we do it here”. He was more interested in his magazine than customer service. Not coming here again. Taking my business elsewhere.
Alejandro Beso

★
☆☆☆☆
11 months ago
Bad car wash today. Paid $12 for its most expensive wash that suppose to clean the wheels. Not good at all
Richard

★★★
☆☆
7 years ago
The wait to get a car wash is super long Seemed like over 10 minutes per car. For a drive-thru with 4 in front of you that is way too long We got our money back Regular today (Oct 5th 2018) was $3.95. Kinda high.
Joshua Atwood

★
☆☆☆☆
a year ago
Don’t buy propane here. I’m a regular customer here. I had an issue with the tank that was sold and I was informed the only way to address this would be to come back later so the manager can look at security footage. This was a bad propane tank and not the way to handle it. Very disappointing.
Chris Wei

★★★★
☆
8 years ago
Gas is a bit expensive but car wash is definitely reasonably priced. Would definitely come here again if needed a quick wash. However, one thing to note is that drying the car after the wash costs a bit extra.
Matt Mirzaei

★★★★
☆
9 years ago
They get four out of five star because the car wash has internal mechanical issue. I was stuck inside the car wash multiple times because the car wash was computer was frozen and I had to call the cashier from my car, using my cellphone to come get me out. Everything else is good.
Gayleen Beyers

★★★★
☆
8 years ago
This is a really popular Shell station. It is on the way from the residential area to the 5 fwy from Jamboree so the location is perfect to get in and out of. The car wash is ALWAYS busy so I expect to wait for 2-5 cars on average. I won't wait longer than that so I just keep driving if I see the line grow out into the parking lot of the shopping center. They have free water and air too. Their store is stocked with the usual quick bites and drinks as well as Lotto tickets.
David Scantee

★★★★★
9 years ago
This is honestly the best Shell gas station I've been to. They recently went through a huge renovation and replaced all the pumps. They look fresh and of high quality. But what I love most about this gas station is their car wash! This is seriously a high quality car wash and the best part about it is it is sports car friendly! I have a lowered S2000 and never have to worry about my car being destroyed from the bottom. Top notch gas station/car wash!
Keanu Tran

★★★★★
3 years ago
Cheaper gas prices compared to other shell stations in this area and usually get busy at the pumps because of it. They have plenty of stations so it is not a problem at all for filling up. This station also has a car wash as well and some times will be busy depending on time of day. I have not used it yet so no comment so far.
Kurt Schutte

★★★★★
9 years ago
This is the cleanest gas station you'll go to. It's very well maintained with a nice convenient store and a car wash. I've gone here for years and never had an issue with anything. Prices are always competitive and if you combine Fuel Rewards and/or Ralph's Rewards, gas prices are usually some of the cheapest you can get.
MJ

★
☆☆☆☆
a year ago
Steer clear. Ariel will cancel your gas while you’re pumping then argue with you about how much you actually gave him and In the end still end shorting you 50 cents. If I was so aware I’m sure it would’ve been more. Gave him $52 and he’s saying it was $42. After I was already rang up and paid up. Cancels my pump. Zyns and cigs are all extremely over priced here as well. Expensive gas. Expensive items. Shady employees