Genie Car Wash

Alondra Saldivar

★★★★★

11 months ago

Each visit has been nothing short of fantastic. I want to give a special shout to Abe! He truly goes above and beyond. From the moment I pull up, the everyone is always friendly and welcoming. The car wash itself is thorough and efficient, leaving my car spotless both inside and out. It’s a plus that you get a complementary air freshener I also appreciate the convenience and speed. Even during busy times!! I have their monthly membership and I would recommend!! Genie Car Wash has definitely earned my loyalty. If you're looking for a high-quality, reliable car wash, this place is a must-visit!

Yana Babych

★★★★★

6 months ago

I really love this car wash! The team is always polite and cheerful, and it instantly lifts my mood. I especially want to highlight Abe — I accidentally locked my car, and he helped me open it. Thank you so much for the care and professionalism!

Xiao Zhang

★★★★★

8 months ago

I really love this convenience and speed. Even when I'm busy, I have their monthly membership, and I would definitely recommend it! Genie Car Wash has absolutely won my loyalty. If you're looking for a high-quality, reliable car wash, this is the place to go! It's definitely a five-star experience.

Amanda Garcia

★★★★★

4 months ago

Annalisa was extremely helpful when I went in to get my car washed. I had some payment problems but she was quick to help me out and was very knowledgeable about the system. Thanks Annalisa! 🫶

Steve De Leon

★★★★★

a month ago

Great customer service! Sebastian is so professional and helpful. Definitely my go to car wash now!

Juan

★★★★☆

a month ago

This place is nice and clean,the person that help me was very nice,first time washing my vehicle, reason for 4 stars is because the vacuum on one side would not work and had to move and wait for empty vacuum spot,they only give you 5 minutes, other than is good.

O.k Tomahawk

★★★★★

5 months ago

When I first came to Genie Car Wash, I was pleasantly surprised by the amazing customer service I received from Annalisa. I’ve lived in the area for a while and always drove past this location, but one day on my way to work I decided to finally give it a try — and I’m so glad I did! Annalisa was incredibly friendly and thorough. She explained the promotion they had going on and honestly had me sold — I said, “Take my money!” 🙌 She walked me through everything step by step, explained the perks and benefits, and made the whole experience super easy. I love that they provide towels to wipe your car down and fresh air fresheners every single visit. (Not every car wash does that — and sometimes you just want your car to smell nice!) Every time I come back, Annalisa is there with a smile and a great attitude. She truly makes the experience enjoyable. The rest of the staff has also been great — I haven’t had a single bad experience here. If your reading this, and deciding if you should go you better ask for her. And to her management you guys need to give this girl a raise and a promotion.

mehdi kilani

★☆☆☆☆

5 months ago

I had a horrible experience with Car Wash Genie. They charged my card $29.99 for two months without my authorization, even though I had only agreed to a one-time promotional wash under $10 — and I specifically rejected any ongoing promotion. This feels deceptive and completely unacceptable. To make matters worse, I also noticed that their wash equipment may actually be scratching cars, which raises serious concerns about the quality and safety of their service. Between unauthorized charges and potential damage to vehicles, I would strongly warn anyone to stay away from Car Wash Genie.

Carlos Torres-Infante

★☆☆☆☆

a month ago

ZERO STARS My wife was SCAMMED and was enrolled in automatic payments without her consent. We emailed them to cancel it but they claim to not be able to locate our card info but they sure can locate it to continue charging us. AVOID this place. There are other better spots nearby.

Mr. Luna

★★★★★

a month ago

The best customer service in town best crew they are so friendly and helpful specially the manager ABE he's always take care of us we have 2 cars on the monthly plan work out perfectly also the car wash always leaves our car spotless they have alot of space for vacuum my go to spot thank you GENIE CAR WASH.

Dana Cooper

★★★★★

6 months ago

This is a great do it yourself after the car wash. I had the monthly plan for a year and this year, I decided just to pay it all upfront because that’s the best deal with an unlimited annual pass. Never a long wait to get the car washed, the stalls and rags are always in good supply, they never run low. plenty of parking spots for your car after it’s been washed. Vacuums always have worked with no problems and have good suction. The employees are generally very friendly.. even even if I don’t have time to dry the car, it’s nice just To be able to go into the car wash, get the gram dust and residue off and get back on the road.

Debra Banks

★★★★★

2 weeks ago

Went with a friend to wash the car and helped. In and out of auto wash went over to the dry area. Plenty of towels. We detailed the car ourselves

Devin Gerlach

★★☆☆☆

6 months ago

This used to be my go to spot when it first opened, but I don’t think I’ll be coming back. Here’s the spark notes: - WAY too expensive ($18 for a regular wash) - Unbelievably pushy salesmen that literally cannot be escaped - Mediocre car washes that leave my car still dirty and wet. - Provided towels are always wet and dirty. And trash cans are always full of overflowing - Sometimes vacuums don’t work very well The full version: The main reason I won’t be coming back is that it has just become incredibly expensive. My last wash there was $18!!! Maybe I’m old fashioned, but to me these types of slap n’ scratch car washes shouldn’t cost any more than $10 a wash. The second reason is that they have incredibly pushy salesmen trying to sell you on their monthly subscription. You literally cannot escape these guys. This last time I got through the menu and was about to pay before the salesman got to me and he was visibly upset he didn’t get to me in time. He yanked my credit card out of my hand to pay for the wash and didn’t say a word to me. I’m perfectly capable of pushing the buttons myself and paying. It’s actually a pretty easy system to use but the salesmen make sure you never even get the chance to touch it!! These guys alone really discourage me from going here. And finally the car washes themselves are just mediocre. Feels like they’ve turned the wash tunnel up to 11 to get cars through as fast as possible. My car always still comes out dirty. And when you get to the vacuum station, they do provide towels for you to use which is nice, not many places do that. But you might as well not have them because they’re ALWAYS soaking wet and still have sticks and leaves stuck to them. Pretty sure all they do to qualify them as “clean” is fold them back up. The one pro of this place is their air fresheners smell nice! Other than that I would skip this place. I won’t be back

Jwana Jaff

★★★★★

a year ago

I recently visited Genie Car Wash in Tustin, and I had an amazing experience! The staff were super friendly and welcomed me warmly. They guided me on how to wash my car, and I ended up with a car that was sparkling clean and shiny! The state-of-the-art car wash tunnel and the 18 vacuum stalls made the process so easy. I highly recommend Genie Car Wash for anyone looking to keep their car clean. Definitely a five-star experience!

Laura Miranda

★★★☆☆

a month ago

Analisa in customer service was honest,helpful and very professional when explaining the month to month subscription and helped me on every question I had. She truly deserves a 5 star review Unfortunately can’t say the same to the person who actually sold me out on the subscription even after I asked repeatedly if the subscription was good for multiple cars she continued to say as long as I tried to pay with the same card on file it should be included (not true at all) And doesn’t stop there after that I called to “cancel” and it was partially my fault for not getting a confirmation# but I believed him so I never really checked my bank statements until 3 months after I was still paying a ridiculous amount. Thank you Analisa for all your help! And for mentioning the yearly subscription and the offers I’m able to get !

Martin Blackstone

★★★★★

a year ago

This is an easy recommendation. Good pricing. Extremely clean environment. Attentive attendants that actively engage customers. Such as to help find a vacuum bay and help people get in and out. Very clean. Plenty of towels. Premoistened to make it easier to wipe things up and dry your car. Really an amazing example of how a car wash should be run.