Google Reviews
Grainger I. Simpson III
★★★
☆☆
4 years ago
Considering the truck sat in the driveway for a year, the wash was better than it looked before. I'm still gonna have to do it again at home. If your vehicle is pretty clean before you go in then you won't be dissatisfied when you leave.
Adolfo Gallela
★★★★★
4 months ago
Great wash . I love the track instead of the metal guides other car washes have
Victor Ghaemmaghami
★
☆☆☆☆
Edited a year ago
It pains me to write this review, as Watershed genuinely started out as a great car wash. Having said that, if I could give them zero stars now, I would. For well over a year, I have had a family plan here (soon to be cancelled), which allows me to wash two cars per day. I have PLENTY of experience with these folks. A few days ago, I ran one of my cars through their wash. During the drying portion, their dryer blew off both parts of my passenger side mirror cover. I called them within 15 minutes of it happening, and one of their employees told me he had retrieved the cover from the tunnel. When I went to pick it up, only one part was in the office. After much back and forth, their manager reviewed the video and said she did see the other part get blown off by their dryer, but that no one was able to find it. She went on to tell me that they are not responsible for their dryer blowing off a portion of my side mirror, despite the fact it occurred on their premises, was caused by their equipment, and she had seen all of this on video. Now, what bugs me so much is this: for the past year or more, Watershed has been charging my credit card $39 per month. The side mirror cover they are responsible for losing costs around $30. I am a business owner myself - if these folks had any idea how to conduct themselves, they would have offered maybe one month free, or to cover the negligible cost of the replacement cover. Instead, they decided to lose a customer and receive this review. There are plenty other car wash options up and down 620 - I highly recommend giving them a try over these guys.
Christine Mccully
★
☆☆☆☆
Edited 4 years ago
I just went through there car wash then again the 2nd time it still left my car dirty as hell. Plus this guy Cole was very rude to me I was trying tell them something about it and he said that's not my problem. Ill be talking to the Manager about this behavior.. BTW there was alot more dirt and grime on my car but I sat there after the 1st wash and got some off my car but I shouldn't even have since I've paid for the wash a membership with them..
Alen Thomas
★★★★★
10 months ago
Great car wash and customer service!! I took my car in this morning because I had a concern about some of their towels creating dirty streaks on my vehicle after I washed it. They let me run the car through again, no questions asked. Will continue coming back here!
Spruce Wood
★★★★★
3 months ago
Amazing customer support - employee helped assist with transaction error, and ensured I got a car wash
ThunderShark
★★★★★
a year ago
This place is pretty nice. The membership prices are not bad either. They always have clean towels the vacuums are super strong in the car wash itself is really good. They're blow dryers could be a bit better, and I wish they had a mat washing machine. Other than that, this is the best place to get your car washed around here.
christy harris
★★★★★
a year ago
I have to give these guys their flowers. I recently came here to clean my car. We aren’t sure what happened but the first time I went through the car wash, my car didn’t get cleaned like it was supposed to. I didn’t even notice until I got home. I called them and asked if I can come back and try it again and without any issues, they said absolutely I can come back and they were very sorry. Once I came back, they gave me another wash and my car is spotless! Thank you guys! You just gained a loyal customer for your amazing customer service!
Carmen Paz
★★★★★
9 months ago
I’ve had a subscription to wash my Mercedes for several years. Love this service, so easy to get my car washed every time I pass by, sometimes several times a week. I was driving my son’s car, that is not subscribed, and when I went, I was able to get a wash for free by sending a text! Great company !!!
Noah Aziz (Noah Aziz)
★
☆☆☆☆
2 years ago
Still in a dispute with this car wash from over a month ago… managers are very rude and unprofessional. Recommended I get an attorney and won’t give me their managers phone number saying they are the boss here and nothing goes past them. I have been a customer for many years multiple cars. My car had a taillight get taken off by the tunnel. They accused me that it was already loose and damaged. How dare you treat a customer that way. I would never recommend this carwash to anyone after this ordeal. A few other options in the area and many better ones in Lakeway!
Magaly Bhagra
★
☆☆☆☆
11 months ago
Very bad customer service. Car wash doesn’t clean well and the wheels is a extra rip off.
Pamela Stephenson
★★★★
☆
3 years ago
Think I could give it higher stars. I think equipment was not working properly yesterday. Otherwise attendant was very nice, vacuum/towel station okay and adequate towels. $6.00 for a car wash drive through if you just want the grime and dust off of your car is, I think, a good price.
Kamela V Syed
★★★★★
11 months ago
This is my place! Watershed has helped me keep my vehicle nice for years! I start at the bug prep station. The station is filled with long handle brushes and several sinks with a solution that with 2 passes, removes the bugs, bird excrement, waxy residue, you name it. Then I move through the car wash, and I just love the b1g1free graphene offer, it makes a difference in clarity when I'm driving and its raining. The car wash is not touchless, but that's what I wanted, a better car wash. Last, I make a stop at the vacuums with free microfiber towels available to detail my car. The employees are helpful and friendly as well. This is a hidden gem in an area with few if any nice car washes. Thank you Watershed!
Brandon Luster
★
☆☆☆☆
a year ago
This is what you can expect coming to this car wash. They can and will result to speculation to get around compensating you for the damages they have caused. So please, if you want your car destroyed, go to this car wash. They'll happily take your money for the pleasure of destroying your vehicle.
Farid Adhami
★
☆☆☆☆
Edited 3 months ago
i bought $25 car wash. The car was washed clean but the wheels were not clean at all and they were covered with dirt. they had clean towels in the vacuum area that I could use to clean the wheels and tires. they gave a coupon and said they will honor after a month but when I wanted to use it they said no.
Michael Honeycutt
★★★★★
4 months ago
Excellent results for an automatic car wash. It even got the bumper under my trunk lip that other automatic washes can’t seem to reach. Vacuums are powerful, and include an air tool effective for blowing water out from between body panels, and dirt and dog hair out from carpets and upholstery.
Aaron Piazzola
★★★★★
9 months ago
It's pretty cheap to be honest for a one month plan I have the mid-budget I think it's $19 a month plan and my car is always gorgeous and cleanly washed
Jadyn T.
★
☆☆☆☆
8 months ago
‼️PLEASE READ‼️ I went here about 2 months ago to get my car washed. While I was going through it I heard a loud bang on top of my car. I said to the person who was in the car with me “I hope they didn’t damage my car”. When I got out I saw 2 small dents on the top of my car. I got someone to show them what had happened and they said someone will be in touch. A few days had passed and I didn’t hear from anyone so I took upon myself to call. They continued to say that the manager will call, he never did. They continued to say that and still are not taking any responsibility. This establishment is very unprofessional and I don’t know what to do at this point if anyone had any advice please help.
S. de Man
★★★★★
2 years ago
Ode to Watershed Car Wash: In Watershed's realm, your car finds care, A car wash haven, beyond compare. With buy one get one, a sweet reward, For $20, two shines, your ride restored. Or opt for a subscription delight, Unlimited washes, a gleaming sight. Each month, a similar price, a steal indeed, Your car forever, in pristine speed. Post-wash, behold, a haven awaits, Cleaning stations, where joy elates. Air blowers dance, reaching every crease, Hard-to-reach places, whispers of ease. Powerful vacuums, they beckon strong, Sweeping away debris, no trace of wrong. Clean rags aplenty, for spot dry grace, A shimmering finish, your car's new face. Watershed Car Wash, a poem's ode, Where cars find solace, on washing road. For twenty dollars, the gleam it brings, A haven of care, where joy takes wings.
Gary Phillips
★★★★★
3 months ago
Superb car wash! Clean & well maintained facility... Good design too, the vacuums are on both sides (no dragging the hose across your car) and the car wash is 100%. The manager, Brad is friendly & committed to providing a great experience.
