Washaroo Hand Car Wash & Detailing

kat K

★★★★★

7 years ago

Update: changing to 5 stars from today's visit. Everyone was super nice, courteous & professional, even tho it was 104! And they really did a great job on hand wax & hand details. Will definitely come back next time in Austin. Previous review: Nice place. New owner in spring 2018 who has cleaned place up. Employees seem to take more pride in work - at least my car is cleaner, in less time & they actually make eye contact & speak to you. Huge improvement!

Joham Hernandez

★★★★★

2 years ago

Washaroo is the best car wash I have been in Austin. They take good care of my 2 cars and it’s unlimited. A few people jumps in and they all work as a team so the wait is minimal sometimes. Weekends are of course a little bit of wait but always reasonable. Luis the manager is super friendly and on top of everything. This is a good spot

Marion Robison

★☆☆☆☆

Edited 7 years ago

This place is horrible!!! I took my car here to be detailed on 22 June around 1pm. I had other errands to run and I told one of their employees I would be back after they closed to pick up the car. The cost was $100 interior and exterior, I paid upfront and included a $30 tip. When I returned to my dismay the car was almost in the exact same condition. DO NOT GO HERE!! I tried to contact them through their website but of course no contact number and their email does not work either. Yes, they do have a phone number on Google Maps but it’s the same people I contacted in the first place. Looking to contact the owners for a refund. FOllOW UP!! Two weeks have passed and never a reply from anyone on the email I sent.

Belinda Graham

★★★★★

8 months ago

I am a member and fan! I had a lot of dog hair in the back seat from my beautiful Pyrenees, and they made it look brand new! Hard working and kind staff! Always, always tip! The deserve it!

Greg Blackman

★★★★★

Edited a year ago

I continue to sing the praises of Washaroo. They always greet me with a smile and do a great job on my vehicles. Last weekend, there was a newer employee working on my truck and missed a couple things, the regulars happily corrected the problem without me mentioning it to anyone. Quality work at a very reasonable price compared to the competition.

Dr. Amanda Draheim

★★★★★

7 months ago

Highly recommend! GREAT customer service! I was looking for a place to detail my mom’s car. I initially was going to go to Palm’s on Brodie but got scared off by the reviews, so I expanded my search, found Washaroo, and I’m so glad I did! My first time in, Juan came up and asked if I had been there before. I explained I was a first time customer with an appointment for a mini detail. He explained how everything works, listened to my concern about a specific issue, made an affordable ($25) recommendation to address the issue, and got started. He was patient with all my questions and wonderful to work with. I sat in the lobby and had a beer and waited about an hour and 15 min. Juan showed me the work, which looked great to me, and I booked another appointment so I could get my car detailed too! I was just as happy with my second experience. I recommend bringing cash for tips (but there are other tipping options if needed). I’d be happy to be a member if I still lived in ATX!

Melissa McGee

★★★☆☆

a year ago

This place is just okay - not good, not great. This was my first time at Washaroo, and I probably won’t return? I paid for the Super, which includes an interior vacuum (allegedly). However, it was clear upon getting into my car that the cleaners did the absolute minimum/fastest possible job, and missed a ton of spots including the entirety of the trunk. I wouldn’t recommend this place if you need your car thoroughly & properly cleaned

kyle axtell

★★★★★

4 months ago

When Luis showed me my truck I thought it was the wrong vehicle. I got the full deluxe package with a deep interior cleaning and the before and after is incredible. I could not recommend a better experience and I will be going back.

Ryan Dennison

★★★★☆

Edited 4 years ago

Editing my initial rating and review (which I am leaving below). The owner reached out to me and offered to re-perform the service and to make it right. I came back and the staff was very friendly again. The team also did a great job detailing my truck. They left no nook uncleaned and my truck looks brand new. Thanks! I was very pleased with the friendliness of the staff and the quick service. However the quality of the car wash and interior cleaning was terrible. The few photos I took below were immediately after the "cleaning". There was still dirt and gunk on my floor mats and in my cup holders. The mirrors and windows were covered in water spots and still had streaks from before the wash (inside). And there was still dirt and mess on the exterior (specifically on the bedliner and passenger mirror). I would expect better from my 7 year-old kid for $10.

Vivian Nguyen

★★★★★

3 months ago

Juan did an incredible job with my car detailing. I have two toddlers so the car needed a lot of TLC and it was spotless when he finished. On top of that, it was completed very quickly! Would highly recommend

Julie Arnold

★★★★★

5 months ago

Love washaroo! I bought the annual unlimited detail package and it’s such a good deal! I’ve occasionally come in with some minor issues like paint transfer on bumper or graininess from a repaint, and they were able to help me out. Juan, the manager there, is extremely helpful and always goes above and beyond to make sure I’m taken care of. Highly recommend!

Marko Rajcevic

★★★★★

8 months ago

Great experience for a solid price. The Washaroo team did an awesome job washing and detailing my car. GM and employees were all top notch.

Katie White

★★★★★

a month ago

I have the membership and it’s well worth it. Every time I go I’m so impressed with how well they clean my car both inside and outside. They take their time and the staff are all friendly. I will definitely do the membership again.

Jackie Martinez

★★★★★

a month ago

First time coming here and I’m so impressed! The staff was super friendly and welcoming, and my car came out looking amazing. Quick, easy, and such a great experience. I’ll definitely be back!

Steven Shepherd

★★★★★

a month ago

I called the shop in the morning to schedule a full interior and exterior cleaning for a mid-size SUV. They recommended between 2 and 3pm. I arrived, and they got right to work! The carpet was shampooed, floor mats scrubbed, the beige leather interior deep cleaned, and everything wiped down. They have very efficient processes and worked well as a team. Not to mention the free, ice-cold 512 IPA! I was very pleased and will definitely go back. Thanks!

Madeline Colety

★★★★★

11 months ago

Awesome experience at Washaroo! I got the mini detail for $100 and my car looks great. Everyone was so nice and they really took their time with my car. I think it’s important to do a walk around and point out spots they might have missed before you leave. Rather than get home and be upset that it’s not what you wanted, you can give them the opportunity to make things right! TJ and the team were so great that I bought the yearly membership on the spot!

Alyssa Magnum

★★★★★

a month ago

⭐️⭐️⭐️⭐️⭐️ Absolutely love this car wash! Everyone who works here is extremely friendly, welcoming, and always has such a positive attitude. The team is very fast while still doing an amazing, detailed job every single time. My car always comes out spotless and looking brand new. The membership pricing is completely worth it for the quality of service you get — especially considering how efficient and consistent they are. You can tell they really care about their work and their customers. Highly recommend to anyone looking for a great hand car wash experience in Austin!