Wash Pointe Car Wash John R.

Marvin Kylefix

★★★★★

a month ago

Free air free towel dry free vac n unlimited car wash start at $18-35 a month

Julie M.

★★★★★

a year ago

The car wash sometimes causes my electric vehicle's charging port to open, but I think the price is great. They now offer free vacuuming and towel drying in person as well. The staff is friendly, and if anyone is concerned, the sticker is large and noticeable.

krista hart

★☆☆☆☆

4 years ago

Horrible wash! Are they using cold water? My car came out with tons of caked on snow and ice. When going through the dryer ice from the top of my car was breaking off and flying all over. Also the car was still dirty. Super disappointed. Also I assure you this wasn't "new" built up snow as I didn't drive through any on my way home.

Nik Djokic

★☆☆☆☆

6 years ago

Do not use this wash if you want your car clean afterwards! Got out my car after getting a wash and I still had soap and grime on my vehicle. I do not recommend this wash as I need to rewash my vehicle. See pictures and judge for yourselves.

Edin Livadic

★★☆☆☆

3 years ago

This car wash scratches your car. I noticed scratches on my vehicle and spoke with the owner who said that the scratches were not consistent with what would occur at a car wash. I took my girlfriends car there twice and I her car got the same type of scratches as mine and in the same area (middle to lower parts of driver side doors). They’ll only be noticeable on darker vehicles. Other than that the car wash does a good job of cleaning the vehicle.

Doctor Jane

★★☆☆☆

4 months ago

They have the laziest employees I’ve ever seen at a car wash. Been going here since before they had towel dryers. Not once have I ever had a somewhat dry car leaving this place. Canceling my membership today and never coming back

Lorrie ng

★★★★★

9 months ago

Had a rental that we drove for 5 days to South Dakota and back with tons of bug guts on the front and tons of dirt the two men working today 6/4, took extra time to spray down the car before I went through the wash, and then I got a towel dry on the way out! Love this place. Car looked brand new before returning it to Hertz on 14 mile, who also has great service.

Merrie Zograph

★★★★★

5 months ago

They do a great job. They run you through a little faster than I would like, but they have someone to dry off the car which is a plus.

Ronald Cichowlas

★★★★☆

3 months ago

I’m unhappy that there are never dash wipes available. They have a sign that says ask for a dash wipe and I always ask, and I am always told we don’t have any this time. I’m a longtime customer and they’ve never had any available but they did in the past!

Adam Diemond

★★★★★

5 months ago

One of the best and most reliable car washes that I have ever went to. Everyone there is super friendly and helpful, plus they have a lot of fantastic amenities.

Kimberly Prieur

★☆☆☆☆

a month ago

I had an issue with an employee on Saturday January 17th. I have left 5 voicemails at both madison heights locations for a call back. Ive been going here since the day the John r location opened, and been a VIP member. I REALLY need a call back!!! The fact that theres no manager to speak with ot call back is sad. The treatment I received from your employee is unacceptable, unprofessional and just trashy as can be

Joe Puleo

★★★★☆

5 years ago

Had my 2008 Caravan Hellcat Edition there the other day. Very clean, well kept facilities. All the equipment is newer. Staff were courteous and put some elbow grease into scrubbing my beast down. They did a great job blasting away the pine tree debris. All payment is done with a drive up kiosk. Cash and credit cards are accepted. The reason I only gave them 4 stars is bc there isn't a towel dry option, my wheels didn't look any better and after tipping the guys at yhe beginning it wasn't a 12$ wash. But I'd go back and get a basic wash for sure.

Luke Colone

★★★★★

Edited 3 months ago

Amazing place highly reccomend, very nice workers and owners. My car looks brand new after every wash and I love it, especially with free vacuum service is amazing. Good prices and washes too.

Keleila Smith

★★★★★

4 months ago

I haven't been here since they upgraded, but it was great. There was actually someone to towel dry my car. The vacuums have great suction and they now have an it blower to get in the crevices.

Scott

★☆☆☆☆

Edited a year ago

Beware! Terrible Service and Damaged Paint Job at Wash Pointe Car Wash Steer clear of Wash Pointe Car Wash unless you enjoy wasting money on botched car washes and dealing with unapologetic, rude staff. I've been a loyal member of Wash Pointe for two years, signing up for their "unlimited" membership. However, my recent experience has shattered any illusion of value or customer care. During my last visit, their shoddy brushes managed to scratch the paint on both the hood and trunk of my vehicle. I immediately brought this to the attention of the staff, hoping for a resolution. Instead, I was met with denial and arrogance from the owner himself. Not only did the owner refuse to take responsibility for the damage caused by their own equipment, but he also had the audacity to be dismissive and downright rude during our conversation. To add insult to injury, despite being a member for two years, there was no attempt to rectify the situation or offer any form of compensation, just denial of culpability. There are parallel scratches all the way up my car which could have come from nowhere else, seeing as this is the only place I wash my car. It's clear that customer satisfaction is not a priority for Wash Pointe Car Wash. Save yourself the headache and avoid Wash Pointe Car Wash at all costs. Their lack of accountability and appalling customer service should serve as a warning to anyone considering using their services. Now, he's replying here publicly calling me a liar when this is the only place I wash my car. Class act, Wash Pointe. Hopefully anyone else looking to get their car washed checks here to see how they treat customers and their damaged vehicles.

vitula reese

★★★★★

4 months ago

I enjoy being able to wash my vechile several times a week. Wonderful driving a clean car.

Rachel Deatherage

★★☆☆☆

3 weeks ago

I’ve always tried to support this smaller local car wash, especially with so many larger ones opening in town. Unfortunately, my recent visit was disappointing. The back of my car didn’t look like it was washed at all, and I still had bird droppings on my windshield, bugs on my front bumper, and residue on my door that I had to remove myself afterward. The cars were packed extremely close together going through the wash, which made it feel rushed. I’m wondering if that’s part of the issue it didn’t seem like my vehicle was properly pre-rinsed before entering. When cars are jam packed like that, it feels like quality is sacrificed for volume. I really want to continue supporting this business, but the wash needs to be more thorough, especially with the competition in town.