Google Reviews
John Etter
★★★★★
5 months ago
Very helpful identifying essential maintenance and repair priorities. Reasonable pricing and personal attention. Highly recommended. Why go anywhere else?
Mitchell Moushon
★★★★★
3 months ago
I needed to get a pre-purchase inspection done. While the dealership fell through on their end, total updgrade automtive was very friendly, professional, and easy to work with!
Chad Cahall
★★
☆☆☆
a year ago
I looked to Total Upgrade and Dillon to perform an engine swap on my 86 Dodge W100 and I have regretted that decision ever since. I specifically asked Dillon if this was work that his shop could perform and he assured me that it was a home run. I paid $7k to get the ball rolling and didn’t blink an eye. During the actual install they made mistakes in reinstalling the water pump, headers and torque converter. These mistakes hit my pockets and there was little to no professional integrity to own up to these mistakes and or a sense of pride to make it right. It wasn’t until I reached out to Dillon to discuss their failures that we agreed on restitution of some of my funds. I no longer live in Oregon and have had to call and text repeatedly to remind the shop/Dillon of their commitment to reimburse to no avail and no integrity in site. It seems that they have no intention to keep their word. I have no idea how this shop has a 4.7 stars rating. If you read this be warned and skeptical of any work this shop says they can perform professionally.
Alex Bolton
★★★★★
a year ago
Dillon and his team were amazing! They checked out my battery and fixed my canopy in less than an hour for free! They had a relaxing customer lounge with coffee and were extremely friendly and professional. Extremely impressed with their their business and plan on using them for future car repairs and oil changes. Best experience I’ve ever had at an auto repair shop!
Antonius Gray
★★★★★
9 months ago
Very nice young lady at the front desk! The guy who work on my car was awesome as well! Quick work, good work and they have a cool dog too. I would recommend them to anyone! I'll be coming back when I need something else done for sure. Thank you for everything!
Underqualified Homonculus
★★★★★
11 months ago
Total Upgrade Automotive were fantastic to work with! They did a great job of thoroughly inspecting my reported issues and providing me clear feedback throughout the repair process. Their texting service makes life much easier and being able to approve or decline work electronically was very nice. A special call out for Brianna who was wonderful in assisting during my maintenance. She was sharp, helpful, and kept me informed at all times. Truly a pleasure to work with!
DC Brown
★
☆☆☆☆
6 months ago
Horrible customer service, paid $500 for them to hold my vehicle for a week and replace one single alternator wire and then broke down leaving the shop anyway. This shop sucks. If you want the run around and nothing but excuses this is the shop for you.
Noah Shoup
★★★★★
6 months ago
Did a 1.5" lift on my civic to stop it grinding against a horrible driveway. Entire shop was very polite and communicative, made sure I was aware of everything happening and also dropped me off while waiting when time increased. Great service, good team, cute dog, would return if necessary.
Thailia Saenz
★★★★★
9 months ago
Total Automotive Upgrade did an outstanding job replacing my engine. The team was professional, honest, and clearly experienced, they kept me informed every step of the way. A special thank you to Brianna D., who helped me stay calm during a stressful time. She was very professional, highly knowledgeable, and made the whole process much smoother. I couldn’t be happier with the results. Highly recommend them for any major automotive work, they truly know their stuff! Also the shop dog is so adorable and sweet 🐶
John Tuggle
★★★★★
5 months ago
It was a great experience to have a business that still knows the meaning of customer service,quality work, and fair prices. I have been looking for an automotive repair shop for 3 years, this shop has a customer for life.Total Upgrade is fantastic place to take your automotive problems.
Michael Yazhari
★★★★★
6 months ago
I’ve been using Total Upgrade Automotive for several years. Dillon and his team do a great job. They’re honest and always upfront. Always looking to support local businesses and Total Upgrade Automotive is one of them. Highly recommend!
Cynthia V
★★★★★
7 months ago
I had a great experience with both the installation and removal of my ignition interlock device. The team was professional, efficient, and respectful throughout the entire process. Everything was explained clearly, and they made sure I was comfortable with using the device from day one. What truly made the difference was the ongoing support—especially from Brianna. She helped me every time I needed a calibration, answered all my questions with patience and kindness, and always made me feel taken care of. Scheduling was easy, and service was always prompt. The only downside is that they’re closed on weekends, which can be tough if you work weekdays and weekends are your only time off. That definitely makes scheduling a bit challenging—but their weekday availability and willingness to work with your schedule helps make up for it. When it came time for removal, everything went smoothly, and the professionalism remained consistent from start to finish. I’m so thankful for the reliable service and support. Huge thanks again to Brianna—you truly made the process so much easier. Highly recommend!
Jennifer Hamlett
★★★★★
4 months ago
I almost never give reviews. It would have to be very special to do so for total upgrade. At 65 yrs. most would laugh of what I would tell you are my skills between 25 years of construction and 25 years in the semi conductor field! Admits most all my maintenance of my 2000 frontier I found amongst the most stress time, that I had inadvertently switched around a fuse. For those who recognize! It would be a rabbit hole of troubleshooting as a result. Which is exactly the accelerated week path I went down, until I gave up in despair. Within a day of delivering my vehicle to ultimate, Dillion called to honestly reveal my misplacement of such fuse. Wow! If they weren't honorable as such, they could have milked it for all they could.
Daz PWC
★★★★★
5 months ago
Very happy with our 100k mile service we had done on our 2016 explorer. They were really good at communicating and everything was completed on time. The car runs significantly better. Will be my #1 choice now
Jacleen Kasserman
★★★★★
a year ago
Dillon and his team do a great job. They recently installed a Rough Country 3” lift in my truck. Looks great! We’ve been going to Total Upgrade for several years now and they are always friendly, provide great customer service, and do quality work.
Juli L Martin
★★★★★
3 months ago
Dillon and crew have been my go-to mechanic for many years through multiple vehicles. They have always been honest, reliable and quick to make repairs, find me the best solutions, and answer my questions. If you are looking for trustworthy auto repair, look no further.
Heeba Sheikhi
★★★★★
a year ago
Total Upgrade Automotive is the great automotive repair spot when we have that pesky Check Engine Issue. My 5 Star 🌟 definitely coming back for more. Look nice, great services, and value and experience to their estimates. I'd recommend it. #Automotive #repair
Shamra House
★★★★★
3 months ago
These people just saved me at least $7000! Another shop was trying to tell me that I needed a whole new transmission, where, actually, I was told that I had my car in the wrong gear each time I drove it, so it stayed in 1st gear. They did a little work on my car to get it running better, and that was at least $100 less than I expected too. I'll definitely continue to go there for work needed on my car.
Garrett Lusey
★★★★★
5 months ago
Fantastic experience! Tremendous customer service and they were extremely quick with the service on my car. I had been referred to them a couple of times recently and it's not hard to see why. I only brought my Hyundai Elantra hybrid in for an oil/oil filter change, and to have them inspect various areas of the car for future maintenance and they provided quick and easy service. They didn't try to upsell or convince me that there was something wrong with my car (which I can't say the same about dealerships). They treated me with respect and that definitely goes a long ways and is greatly appreciated. I trust them with my car and I am confident I will get exceptional service when I need to bring it back in. Dillon and Brianna are so kind and helpful. I'm grateful I decided to bring my car into their shop!
Nala15 DA-Artist
★★★★★
5 months ago
My Civic's starter gave up the ghost unexpectedly. I've been using Total Upgrade Automotive since 2022 so they were my first choice to get the replacement job done. They were able to see my car that day and got it done over the weekend. My Civic starts right up now. No complaints! Everyone at the shop made me feel informed every step of the way. No billing surprises either. Just an honest cost, labor, and parts list. Would highly recommend!!
