Target

Caleb Justice

★☆☆☆☆

a year ago

I was one of the people who stayed up until 3am this morning to fight for a copy of onyx storm target edition. I remember being so excited to get my copy of this collecters edition. I show up to the store and the nice associate scans my code. She comes back with my bag and I'm so excited I leave the store go sit and my car and open my bag. I am greeted by what looks like someone took a bite out of the back corner of the book. I'm instantly devastated because I know that the copies sold out but im hoping I can just go in and tell them about the book and they can call around to try and find a copy or at least take my name and number in case on cancels. The young lady calls back to the manager Jen who gets on the walkie and says "no we don't do that." My heart sinks. I've never experienced such blatant disregard from target like this. Surely I'm mistaken. They tell me there's a shipment coming soonish and my best bet is to try again then. Meaning take this book and sorry about your luck. No discount for the damaged book, no at least taking my name and number to see what they can do. No solution except to take it because there are people without copies so I should be grateful. If I take 1/4th of your paycheck and let you keep the rest because at least you got paid, does that sting any less?

Chris Bechtel

★☆☆☆☆

3 months ago

Instacart skimmed my card information here charged me $50’for a subscription and is giving me the run around about getting my money back. I guess target is in the business of identity theft

William Baker

★★★★☆

2 years ago

Had to run in for a few items. This Target was clean and had an abundance of everything you could possibly need or want. Shelves were stocked, but there were some items waiting to be put on shelves in the aisle. The staff was polite and answered any questions that I had. Walked by the Star Bucks that was inside and it appeared clean.

Ryan Altieri

★☆☆☆☆

4 months ago

Store charges a “public improve fee” on every item basically a private tax. Will not come to this location again. they do not disclose this private tax anywhere outside of right at checkout from what I saw.

Carlton Green, Jr.

★★★★★

2 months ago

Everything was easy, from being greeted in the electronics and checking out to walking out in a safe manner, Target never lets me down.

Q

★★★★★

3 months ago

Literally the nicest associates! Shout out to Mars who answered the phone and stayed on to help me locate my daughter. I appreciate her kindness and patience!

Mike Scrimgeour

★☆☆☆☆

5 months ago

Standing in line to do an exchange. There is one very nice woman working the desk, and about 12 people in line, ( not her fault). We've been in line for about 15 minutes and it has barely moved. Shes working returns and exchanges while simultaneously working pickups. I've seen about 4 employees walk passed her and not a soul has offered to help. I don't know where the manager is but this place is a train wreck. Do yourself a favor and go to the Newport News location. The poor woman is as nice as she can be, I believe her name is Renatta. Give her a raise.

Jakiyah Moyler

★★★★★

6 months ago

Went in today with my Mom to buy a few things. This being our first time shopping at this Target we needed help locating some items. Hosea, Morgan, and Briana were extremely helpful with locating these items! That kind of customer service makes you want to return! Then upon checkout, Robin sealed the deal, we had trouble with the self checkout and she immediately helped us! This was an amazing experience at this location.

Adriene Liggins

★★★★★

6 years ago

My favorite store! I love going to Target, wish we had one closer to where I lived! They have the cutest stuff, you always end up leaving out with more than what you initially came for! I also love the fact that they have different events for the kids from time to time! What can I say other than that Target is my happy place!

Nicole Flood

★★★★★

2 years ago

Went to get a few cleaning and household products from this Target and had a great experience while here. Everything was easy to find, the store was also very clean and organized, as a whole will be back in again.

Pierce Gerard

★☆☆☆☆

4 months ago

Bought some earbuds here, they seemed to work fine for the first few days. But when I went to charge them, I discovered the left bud wasn't charging. I obviously discarded the packaging already and this store will not process a return or exchange without the packaging. I think this is a bad business practice in particular because of situations like mine where product defects don't manifest immediately.

Jared Thomas

★☆☆☆☆

a month ago

Setup eye apt with Dr Joy a month ago. Get a text notification today, day of the apt, that it was cancelled due to weather and other office stuff. The weather is... it's 30 degrees, we barely got an inch of snow. The other... is that it's Saturday I guess? Next available apt isn't open until mid March. I don't have time to play games with you Target. Thanks for nothing.

Samantha

★☆☆☆☆

a month ago

Ordering online is horrible, there’s always stuff out of stock when you go to pick up. The amount of time you wait in the line is ridiculous. Associate scanned my barcode and asked me to stand to the side. No problem, thinking she would get a few people and grab orders at one time. 17 minutes later still standing here while she does exchanges for people who weren’t even in the line when she helped me.

Lauren Heath

★☆☆☆☆

2 months ago

My wife and I got 2 of the same gifts for Christmas. A Nespresso coffee maker. So we kept one and tried to return the 2nd. But were told we could not return it without the receipt. Needless to say we didn't have the receipt because it was a gift. They wouldn't even put it on a gift card. We had planned on buying something else from Target with the money from the return. They said that the return was to expensive. So now we have to go to my wife's parents and ask for the receipt and if that's not bad enough if they don't have it we can't do anything with it. So thanks Target for going the extra mile on Christmas gift returns. We will stick to Amazon or Walmart.

Kayla Appleby

★★★★★

2 months ago

Okay so starting off shopping in the holiday season SUCKS but wow did this target have it together. Natalia (I’m assuming the manager and I think that’s her name bc I had to ask the cashier) was running the show. For starts she was there when we first walked in and passed us a cart and was very sweet. Check out lines were insane but she was telling every customer where to go, putting more people on registers, and checking people out at her station. She was extremely sweet whilst doing all of this also and being under a lot of stress. The cashier (Bo) was also very sweet when checking us out and you could hear every encounter with other people where he was very kind and extremely quick checking them out too.

D'Andra Blake

★★☆☆☆

a year ago

The last several times I have been here I have been unable to find what I need because the store is a chaotic mess. Whoever is running this location really needs to get on their employees about regularly maintaining the shopping areas. Instead of digging through piles of clothes I would rather leave and go to another store that is more organized and shopper friendly. These photos were not taken after a busy weekend it was in the middle of the day during the week.

Veronica Davis

★★★★★

5 months ago

Truly Caring Staff During a Medical Emergency I want to thank the management and CVS pharmacy staff for their help today. My doctors have told me I’m very sick, and I had to go out to get my medication. After picking up my prescription, I was leaving the store when I suddenly had a heavy nosebleed. Feeling dizzy, I went straight to the family bathroom, but I couldn’t get it under control—blood was everywhere, and it looked like a crime scene. The nosebleed lasted for 45 minutes. When I came out looking for help, a manager quickly stepped in. Starbucks provided me with ice, and the pharmacy staff sat me down, asked questions, and made sure I was okay. Their kindness meant so much after the difficult week I’d already had. This isn’t the first time this Target has gone above and beyond for me. On days when I couldn’t walk, they made sure I had a mobile cart. If I was stuck in the middle of the store, someone always noticed and helped. At the end of shopping trips, staff have even offered to escort me to my car. Target has supported my family and my business for many years, and once again they showed me they truly care. Thank you, Target!