Plaza Tire Service

Adam Johnston

★★★★☆

4 months ago

Great service! I scheduled an appointment just for an oil change. It took about two hours, which was longer than I was expecting, but the service was great!

Jake William

★★★★★

2 weeks ago

Very awesome, great workers, no hassle. Definitely would recommend and use again.

Annette Ramsey

★★★★★

5 months ago

I was 3 hours from home and had a tire problem. I went to plaza tire to see if it could be repaired or needed replaced. I was treated with excellent care and service! I had a roadside insurance policy and the manager Zack knew just what to do and had all the paperwork done in no time. Zack was very helpful knowledgeable and made a very stressful situation a lot easier to handle. His staff did an amazing job and replaced the spare back in my car wheee it belonged , they checked all the other tires out and had me back on the road in no time. If you are from the area or just passing through and need help with your tires I highly recommend them . You can find this plaza tire shop on broadway street in Columbia Mo.

Karen Davis

★★★★★

6 months ago

This is my second time using services at Plaza Tire. I have gotten great service on both occasions. They communicate well when my car is in the shop and provided helpful information for me to make my own decisions about my car's care. I will be returning!

Parker Miller

★★★★★

2 weeks ago

I had troubles with my car and Plaza was so nice! Cole was so much help and I was so glad he was helping me with the proceee!

Laurie Callahan

★★★★★

a year ago

This morning I found my front tire completely flat and had to call AAA to put the donut tire on it. Being in Rocheport MO on a girls trip I reached out to a local friend who recommended Plaza Tires in Columbia for the repair. I called the Broadway location and talked to Zak who was polite and patient as I told him my situation and he said bring it in. It’s an all wheel drive vehicle and he took his time to walk me through my options and I was taken care of and out the door within a few hours. Zak was friendly and thorough in his explanation of my options and his recommendations. I wish he was in Omaha because he would be my “go to” tire guy. Thanks for a great experience Zak and Plaza Tire!

Sherry Chapman

★★★★★

Edited 5 months ago

Always 1st Class Exceptional Excellent Experience! Cole and staff -- They're always available to take care of our Family Car/Suv from top to bottom and very thorough and will always share with every step of the way what is needed and has always been able to complete the job In 1 appointment. Truly Thankful for Plaza Tire. They're A+ !!

Amber Burnett

★★★★★

7 months ago

I live three hours out of town and had been losing air pressure in one of my tires the entire way here. I showed up without an appointment as I basically had all day to wait while my son was getting several medical procedures done. The staff was very friendly, informative and fast. They were done with me in all of three hours. I’m pleased to add a five star review. Thank you so much Plaza tire service!

Emma Sisk

★★★★★

4 months ago

Literally so grateful for Zach!! My car was leaking coolant last night, took my 6 week old to the doctor and my coolant was out, a gallon in just a night gone, I called grindstone first and was told to drop off they may get to it by end of day, (THIS IS MY ONLY VEHICLE) I told the guy thanks but I can’t sit all day and if needs fixing be stuck or told it can’t be done, so I called ZACH! He said “bring it by I’ll look and see what’s going on but fixing the issue may not be possible” Not even 5 minutes after pulling in, it only took him 2 minutes to tell me what was wrong, my radiator was messed up, I was so upset as I just paid a week ago 600 to fix power steering system and on leave from work without pay, but he was able to get the part same day and get me in to fix it same day!! Bless him! And the group of ladies along with Zach that came together to have it paid to be fixed, I’m so emotional they were so kind to do that! This plaza tired place is the best they make sure your taken care of definitely recommend! If it wasn’t for them I wouldn’t have a reliable car to go back to work Monday and stuck with a new born! It will be paid forward!

Felicia Leaton

★★★☆☆

7 months ago

The staff was friendly and got my tires replaced quickly, which I appreciated. But one of the new tires had a defect, and I had to come back twice on a donut before they finally gave me a replacement. Also not thrilled they added warranties and other extras without asking. I’m moving soon and won’t even be able to use them, so that felt sneaky. Overall, nice people, but wish the process had been more transparent and hassle-free.

Garry Campbell

★★★★★

2 months ago

Worked with Zach the manager today on getting my vehicle serviced, I must say he knows his work and delivered flawlessly. Thank you Zach and team for the job well done!

COLLEEN SHAW

★★★★★

8 months ago

I arrived in Columbia to visit my daughter from St. Louis with a flat tire. I was to bring her to the airport after my visit. I was her ride. I felt so bad that I couldn’t help her! I called Plaza Tires and they fit me into their busy Saturday schedule and within 3 hours had my tire fixed and ready to go for only $27.00. They were kind and professional also to every young campus girl that walked into that place which I appreciated seeing as a 58 year old mom.

Driven Channel

★★★★★

a month ago

Great service and nice staff. Have gone in twice when the Faurot drive location turned me down because I didn’t have an appointment and walked right in and got service the way it should be. Bravo guys!

Mehmet Onur Ozer

★☆☆☆☆

3 months ago

I dropped my car to get a set of tires and state inspection. First, I realized the tires were put dated the first week of 2024, so they were produced 2 years ago. When asked about it, the response was very rude by just saying they are brand new tires. I said, I know they are brand new but produced 2 years ago and I want to know where and in what conditions they were stored for 2 years. The gentleman gave me the same answer saying they are brand new tires. And I repeated my question again, and he finally in a very rude way talked about their warehouse in Cape Girardo, MO. Additionally, they failed my car from the state inspection because of a cracked (not torn) control arm bushings and a link bar supposedly have an excessive move. I watched the video they sent me and it shows only a 2 mm move, which is a very normal movement. They gave me a quote to fix those things for $2700. They quoted me over $270 for an aftermarket control arm (not even being able to tell me what the brand is) and told me I would pay 3 times more than this for this part at the dealer. This part is sold at the Toyota dealership for $170. When I told him this fact, he responded in a very rude way telling he still needs to pay the bills and to his employees. Moreover, he quoted me for 11 hours labor for that work, which is outrageous because this work max takes 3-5 hours of labor. I am not sure what they were thinking but I work on cars, I restore classic Mercedeses, and I feel like they assumed I don't know anything about cars and was going to agree with the quote, just to pass the inspection. So, I ended up with 2 years old brand new tires and a very unprofessional experience. They were really polite and explained all the details about the tire that I got until they sold them and their attitude changed drastically after.

Koyeli Ganguli

★★★★★

3 months ago

If you purchase a set of 4 tires from them, then tire rotations are complementary for as long as these tires last. Having purchased tires, brought them in to be rotated. They also had a great coupon for oil change. Most importantly, did not try to upsell any other things. Car (odyssey with over 100k miles) seems to be running distinctly smoother after the change

shayla waite

★★★★★

4 months ago

I know that being a female shouldn’t matter on what type of customer service I get. But it does I recently moved to Columbia and apparently registering an auto requires a certificate for the DMV. I went to another place and he wanted to rob me for service. Example- I moved from California and this mechanic told me that I needed a new fuel line. And I am thinking why would I need a new fuel line when my car is from California. No Rust in California! And luckily I was informed about the Plaza Tire on Broadway. Not knowing what to expect from these guys, I was blown away by their customer service and honesty with me. While I was waiting for my van, I noticed how Jake was treating all of the customers. I was surprised when the bill arrived, Value, quality of service and under what I have paid for in the past. Jake also gave my dog a bowl of water. I will definitely use this store for all of my mechanical issues. Great work and great prices Thanks

John Benscoter

★★★★★

a month ago

The service could not have been any better! Cole got me in for an appointment with very little notice and it made my day since I had a busy schedule. They did a great job and I have absolutely no complaints. Excellent work!