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About Business
- Mainstay for pets & related supplies
- Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
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Typical Pricing in Columbia, MO
While specific pricing for PetSmart is not publicly listed, car wash services in the Columbia, MO area generally follow these local averages:
Google Reviews
Susan Hall
★☆☆☆☆ I would rate Pet Smart in Columbia, Mo. a double negative if I could. Second time i used them but new groomer. This Pet Smart is 1 hour away from where i live. I brought my Great Pyrenees there for a bath and brush. He needed a bath very badly. My 1 year old male has very dense hair and has been blowing his coat for about 2-3 months. It is never ending and everyday I spend time getting globs of hair off of him. I was sure his coat was almost through his shedding. He went to his appointment and they called me back. They convinced me that he was severely matted and would not do anything for him unless I would let them shave him. I very reluctantly agreed after I checked other groomers for openings, no openings. I told them they couldn't go so short that would draw blood. I went to pick my beautiful baby up and they gave him a cut like a poodle!!! I didn't realize when there but they cut him in 2 places. Back of his ear and near the top of his hip. He has no irritation on his skin anywhere. I believe he had some compacted hair but was definitely NOT matted! I'm sick and furious about this. My baby is agitated because he has no hair and he keeps licking his cut on his hip. That being said...I was charged for a bath and full cut, a furminator and deshedding, and a dematting fee. $153 was my total bill. I'm just sick!!! My baby is sick about this while he tends to his wounds! Never again will I use this Pet Smart! I feel they were just too lazy to do the brushing when they saw how much hair he has. Then charged me for the deshedding and dematting. It took them 2 1/2 hours when they first told me it would take 4 hours. I feel they lied to me about the matting and charged me for services that weren't done. Seriously?!? A deshedding furminator fee? A matting fee? I questioned those fees and the groomer said he did these things. He said he used the furminator before he shaved him. Really? I thought my baby was matted over his entire body! How, might I ask could you do that and why, might I ask you would do that when you were shaving him down??? These people are so very rude to top all of this WRONG!
Samantha Gerhardt
★★★★★ I love this store. The staff is always friendly and supportive of service animals. I take my dog in to have her nails, ears, and teeth cleaned. They give her a wonderful bath and always ask me if I have concerns or want them to look at anything. Cora is always excited to go to PetSmart, and I am thankful for the amazing staff.
Hanna Reynolds
★☆☆☆☆ My husband and I came here to get more food for our bettas. We ended up buying two bettas because of their awful conditions, hopefully we can revive them. Also found a dead one in the cup and gave it to the manager and recommended one be euthanized, which they did, because of its terrible swim bladder and fin rot. Most of the bettas have awful fin rot and there were two or three more, besides the one they euthanized, that had swim bladder. Also most of their cups were filled with poop and old food. Absolutely awful conditions for these fish. And the manager did not seem concerned. He did call for someone to come care for the bettas, but other than that did not seem to care much. Hate to give them our money, but couldn’t walk away from these poor fish. I added a couple photos of the fin rot and stress, but didn’t think to get a picture of the dead one or the one with terrible swim bladder and fin rot before they took it back.
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