NAPA Auto Parts

Stephen Bonelli

★★★★★

a year ago

Very good service.

Sharon Lee

★★★★★

10 months ago

Helpful and friendly!

Jalesa Sew

★★★★★

3 years ago

Cheap prices great parts.

Susan Sutton

★★★★★

4 years ago

Always have what I need to keep my vehicles running

Jose m Gonzalez

★★★★★

a year ago

They got pretty much everything you need

Khaild Rahman

★★★★★

2 years ago

Very nice people, they help you a lot with what you need

Clinton Goodman

★★★★★

4 years ago

NAPA was the only one of the three major parts retailers I shop that had all the parts I needed in stock. Radiator, both hoses, and the transmission cooler lines, all in stock.

Steve Wellington

★★★★★

a year ago

my experience with napa auto parts was great that had the parts that I needed.

Thomas Bergman

★★★★★

4 years ago

Super very nice people! The young lady at the counter was actually very attractive! Awesome customer service!!

Riot Hawkins

★★★☆☆

3 years ago

Everyone is doing there in own thing have to get there attention. One rep continued to type on his cell phone while asking me questions, not very attentive.

tay davis

★☆☆☆☆

9 months ago

Sucks Prices is no different then AutoZone or advance Auto

Zach P

★★★★★

3 years ago

I dealt with Ross at napa. He was extremely helpful and knowledgeable, he help me determine exactly what my problem was and then provided me with the parts to repair it. Thank you sir!

Keisha309

★★★★☆

2 years ago

Have no problem with the parts I bought. I called ahead and customer service was on point went in store and got even better service was out in 5 mins feeling like a million bucks

Carmen Cheveres

★★★★★

2 years ago

Good experience, as soon as I walked into the store one staff member welcome me and asked what can they help me with and had a friendly attitude. I will shop with them from now on and I will recommend everyone to buy with them.Super friendly, good prices and a 5 star customer service.

malikya russell

★☆☆☆☆

a year ago

The older man with brown short hair. 5’9. Skinny was rude because I asked for a refund for a part that was $380. He was aggressively pressing the key board. He balled the receipt up and shot it on the floor. Then asked why I didn’t get the refund from Lyell ave with an attitude. Although, the part was picked up from lake. I stated that Napa on lake was closer. He then rolled his eyes and shot the part on the table and mumbled something to his coworker. Wouldn’t recommend. Go to Lyell Ave staff is great and professional and doesn’t throw tantrums!

Paige Collins

★★★★★

a year ago

Edwin & Jose were wonderfully helpful!!!! They took the time to explain the difference of front and rear brakes & made sure I got out of there with exactly what I needed. These guys were awesome & NAPA will be our go to store.

Khalid Elagab

★☆☆☆☆

a year ago

Worst customer service ever. I bought a headlight from the NAPA store at 214 Lake Ave BLDG B, Rochester, NY 14608, United States, I brought back 2 days later because it didn’t fit in my Toyota sienna van. They weren’t accepting it and I was told by the two hispanic employees it’s not their product, not only that, they cursed me. I don’t know why they were hired. I will definitely file a complaint against them. I advise everyone not to go there.