Google Reviews
Max Shin
★★★★★
a year ago
These guys are awesome. Started the day by looking for a place to get my cars underside treated for rust protection. I called Krown Rust proofing which was another place that did it, but they were apparently booked for a month. I called this place and was met with Kevin who said I could come in that same day and drop it off. Went in and was met with super nice staff who were very transparent and helpful with the process. I was really suprised by how good of a deal they were offering for the treatment. $300 give or take for the whole thing plus a 10 year warranty with free touch ups was insane to me as other places you have to get it done every year. I dropped it off and not even 4 hours later they gave me a call and I picked her up. I was even pleasantly surprised when my car came out looking nice and shinny from a wash. All in all 10/10 will recommend
William Thomson
★★★★
☆
Edited 3 years ago
This is the absolute worst experience I've had with Ziebart. I received a gift certificate for a complete detailing, both interior and exterior, and feel completely ripped off. There was no attention to detail whatsoever and they had my car for the entire day. The pictures speak for themselves. EDIT: Ziebart reached out and had me bring the car back in. I'm happy with the new results 🙂
Scott DiMora
★★★★★
4 months ago
If you need Ziebart work, see Tim Paige in Henrietta Ziebart. He is very calm and gets your work done right. I have gone to Tim on 2 vehicles now adding to over 10 years total. Does an awesome job.
James
★★★★★
a year ago
Had the ceramic coating done on my 2020 Ford F 350 and it came out beautiful. The attention to detail was great. Also had interior detailed and looks brand new. Shane and Alex made the entire process very easy had truck done when promised
Deeann Perkowski
★★★★★
5 years ago
We used Alex and his team to apply wraps to my husband's commercial Peterbilt to honor the military, patriotism and my father-in-law's memory. From start to finish it was a wonderful experience. Alex sent mock-ups so we could see what our ideas would look like and make changes as needed. Alex would make suggestions based on his experience that proved very helpful for issues that we never would've thought about. Their work turned out beautiful. The truck gets a ton of attention, people take pictures wherever it goes. We can't thank Alex and the team at Ziebart enough for their hard work and insight. It was very apparent that they cared that they got this job done right and they understood what it meant to us. This truck is a big investment for us as owners and they treated it like it was their own.
sean then
★★★★★
5 years ago
Shane.....he is a model citizen and AMAZING consultant. He not only made things easy to understand but he was up front about everything. Let's face it, you go there to purchase items to protect things you love. He made it fun. He made it affordable and easy. He literally made my month. Couldn't have asked for a better experience with my first brand new car, ever. I've been waiting for this moment and the moments he provided after were just as good as taking my dream car off the lot. Now its going to look brand new FOREVER with ceramic coating, rust protection(exterior and inside all doors, also great for sound insulation)windshield treatment as well as a few other greatly executed products. Amazing. This guy, Shane is the truth. Go see him for all of your automotive needs.
DAVID FOOTE
★★★★★
2 weeks ago
Car was done long before promised time frame. Jim the Manager is definitely a people person. Knows how to properly handle difficult customers.
Anita Gellert
★★★★★
5 months ago
I took my 2016 Subaru Forester in for a rustproofing refresh and asked about a fix for a scrape on the front drivers side. I was surprised at the results. The car looks almost new. I got the ppf best package, which made the car look almost new. They also included a detailing of the interior. This was not inexpensive but will add to the value of the car. Thanks to Shane, Ilya, Hugh and Carlton.
Ryan McDonell
★★★★★
a year ago
I have been bringing my car there for 3 years and it is a 2006 Subaru that was so clean with only 36,000 miles and never saw snow, so my dad suggested Ziebart. 109,000 miles later and no rot. It's in there for a respray and Paul called to let me know that one spot underneath needs some attention and offered to do it reasonably, but I explained that I'm broke and I will fix it myself when I do my brakes this weekend. Point is he respected my situation and made me aware of the location, and that's why I think they're great for the peace of mind. Everybody has a reason for not using Ziebart, saying "it makes rust worse" not true, that's why they do resprays annually for no charge, otherwise this thing would be a rot box. The pics are from before the visit so I'm sure it will look nice if they wash it like they normally do....
Michael Adams
★★★★★
a month ago
Ordered a leer cap in August. Just picking it up today. Issues were on peers end. Truck looks great though. I worked with Tim and it was a great experience
Heather Koch
★★★★★
a month ago
Worked with Tom and the team on a wheelchair accessible van. Communication was clear, they were flexible with our needs and the service was completed as promised. Everything was handled smoothly and professionally. Would recommend!
Katherine Hizer RN
★★★★★
4 months ago
I haven’t always had the best or good experience with my last package but Shannon brought me back to knowing the superb job Zeibart services can offer. She heard me and listened and my car looked better than I could wish for! Zeibart needs to clone her for she is what Zeibart customer service and results used to be for me in Rochester!! Thank you Shannon! Happy nurse with a car that looks new!!
Carl Ferge
★★★★★
a month ago
Andy & Nina were wonderful! They made my 2015 Sierra look fantastic and brand new! I'm very happy and satisfied with the services they provided for me. Very friendly and accommodating. Thank you!
Michael Adams
★★★★★
10 months ago
Amazing work, had ceramic coating done at another place and it was done poorly. Ziebart’s fixed the mistakes and then some. The ceramic coating and wrap look flawless. Amazing staff and great prices. Will certainly come again.
Arthur Paliani
★★★★★
7 months ago
I spoke to Kevin and Gia at the Henrietta Location about a month ago, My new Ford F150 Raptor was pretty expensive so I wanted to be sure that I had the right people taking care of it and that they were using the right materials. Last week I decides that the Henrietta group were the right fit for me. I am very please with their concern for me and my Raptor The spray technician and the supervisor were absolutely the best. I have had many of my cars and trucks rustproofed over the years and this experience was the best.
Alana Griffith
★★★★★
2 months ago
My husband and I always get our cars maintained and from the start with making appointments for our vehicles I got the pleasure talking to Nina Camaj she was very nice she set up our appointments and very easy to talk to,she made sure everything went smooth for us. I wish we had her to the very end,but you go to different person handling the paperwork for your car into a office. The only reason we were satisfied with our service was because of Nina. Thank you so much!!
Jim Reitano
★★★★★
7 months ago
I took my 2016 Chevy Colorado to Ziebart in Henrietta for rust proofing and a rhino liner. While I was there they convinced me to add the ceramic coating and protective film to the hood and side panels for additional protection. I couldn't be happier with the results. I interacted with Shane, Andy, and Kevin and they were all great to work with. They did a fantastic job on my truck and I get endless compliments from everyone about how great it looks - nobody can believe it's a 2016 - it looks like new! They cleaned up all paint chips prior to the ceramic coating, steam-cleaned the engine, and even cleaned and treated the interior. I highly recommend working with these guys!
Claymore Auspitz
★★★★★
7 months ago
Timothy "Tim" Paige at Ziebart in Henrietta NY helped me to rust proof and ceramic coat my Jeep Wrangler. Their pricing was very fair, customer service was great. The end result speaks for itself! They transformed my Jeep into a stunning work of art! Many thanks to the whole Ziebart team!
Jesse Edgar
★
☆☆☆☆
2 months ago
Wish I could give zero stars. I bid on and won a gift card at the Stars and Stripes Veterans benefit this past fall. I knew when I won the Zeibart gift card that it expired at the end of the year. I made appointments to get two vehicles detailed. One of which they couldn't fit in until after the new year. I was told over the phone, and through email, that the gift card would still be honored. The original date had to get pushed back as well but was told again, not to worry about the date and that they would still honor it. Went in today for 2nd scheduled appointment only to have 2 salesmen scoff at me for trying to use an outdated gift card. I showed the email (From Thomas C.) stating that his boss (Andy A.) approved the gift card to be used. One of the sales guy walks off with my phone in hand, to talk with someone. They said they'll only honor one appointment on the gift card. Honor is the word that stands out in this whole interaction. I'm so glad my money went to help our vets through Stars and Stripes, but I'd rather have given them $500 than to let Ziebart have their name out there as a sponsor as if they did something good. Their word should have been honored. This place has zero honor, and is just filled with a bunch of stereotypical sales men looking to up charge for other services you're not looking to buy. I will never do business with this place again, and will be sure to turn any and all friends towards any local competitor's they have.
Glenn Gilmore
★★★★★
a month ago
Great to work with Timothy Paige, Service Advisor, and all the team at Ziebart in Henrietta! The rustproofing and Z-gloss ceramic paint coating has protected and beautified my ride. Loving the way it looks now and happy I did it right with Ziebart.
