Google Reviews
Savannah Florence
★★★★★
a year ago
Had a great experience here after returning from a road trip that left my car a little worse for wear. After going through the wash I was parked and using the free vacuums. I was looking at my windshield and some other spots that needed some TLC on the outside still (as expected since as previously stated, road trip). One of their workers came up and asked if everything was okay and that he had noticed me looking at the car. I assured him I was fine, but he took a look around the car and noticed some other (not bug related, but dirt related) spots that weren't hit very well and offered to let me go through the wash a second time to really get everything clean. He even came over and hand dried my car with a towel after the second wash. It was amazing customer service and not something I was even expecting or asking for! But now my baby is shiny and clean and looks better than ever 😊😊
C. Rife
★
☆☆☆☆
a year ago
I have been visiting this place since it opened with my car that has a roof rack. However, today the store manager, who has always allowed me to enter without any issues, rudely informed me that I could no longer come back. Without any explanation he said I was not welcomed back. While delivering this message, he sent me through the car wash with the car wash top mode still on, which nearly caused damage to both his equipment and my vehicle. I believe this situation could have been handled much better.
Michael Tomlinson
★
☆☆☆☆
a year ago
I went through this car wash a few weeks back like I have for 3-4 times a week for the past 2-3 years. As I was in the wash the car in front of me decided to his breaks and began a bumper car reaction with me and the vehicle behind me. I pulled around and both the car behind me and in front me which I clearly made contact with left without stopping. I have a few minor scratches and dings on the front. I filled an incident report with the car wash attendant. 2 weeks go by and got no call or anything. I stopped on the 10th and asked an employee about it and he gave me a corporate number. I had not called yet and got a letter in the mail from the car wash insurance company to state they were not at fault and it was the driver in front of me and provided me with a partial plate. It’s 2025 and car wash could only provide a partial plate. My car in less than a year old so the scratches do bother me but the fact the car wash says it’s on you figure it out is beyond frustrating. They could have offered me a free month and I prolly would have been ok because I know it’s not their fault directly, but to just brush it off like my 45,000$ vehicle means nothing is absolutely embarrassing as a company. Needless to say all 4 of my memberships for my house have been successfully canceled and began a new memener ship for a much cheaper price and better wash. I paid 20 per month so not top tier but I was able to get all 4 cars at Turbo Wash for 100$ for the highest wash. Just rememeber it’s like a haunted house enter at your own risk and if something happens chase the person at fault down because the company doesn’t give a darn about you or your vehicles. If there was a 0 star option it would of been selected. Company is a joke.
Mr. Branham
★★★
☆☆
4 months ago
It's ok
Michael Butler
★
☆☆☆☆
11 months ago
Their car wash broke down while I was inside, and the whole situation was handled terribly. I did get a refund, but the manager couldn’t care less about how it affected me. No real apology, no effort to make it right. On top of that, because their system failed, I had to drive out without proper guidance, which led to damage—and I ended up needing a new tire. Completely unprofessional. If they can’t even manage their own equipment, I wouldn’t trust them with my vehicle again. Not this location atleast.
C. Graham
★★★★★
a month ago
Excellent!!! Gentle car wash with your car's finish in mind. Love it!!!
Sherri Louis
★★★★★
8 months ago
I love this car wash and am a member who comes regularly. I wanted to send a shout out to Issac who is a young car attendant who is always smiling and giving off a "I love life and my job" vibe and it's refreshing. Thanks to all staff too who are friendly and helpful. Issac just really stands out and makes me smile!
Bridget Quinn
★
☆☆☆☆
2 years ago
Pretty disappointed! Renewed my membership since I’ve been out of state for 6 months and was told that the “tire shine” only comes now with the top choice. Renewed with the “crème de la crème” option in order to get the “tire shine” and wasn’t surprised when I checked and two tires were semi shined and two weren’t at all. Notice how the wheel isn’t clean either, that’s after going through two times in a row.
Thomas Babik
★★★★★
2 weeks ago
Good price. Quality of wash excellent; friendly staff !😊
John Haynes
★★★★
☆
2 months ago
Drive through lanes are a little on the narrow side when you get past the lift gates. Tough to get a large vehicle through clearly.
J Floyd
★★★★★
7 months ago
Fast, friendly and efficient service! Their best value is the unlimited washing plan. I wash my car at the Polaris location several times a month. I highly recommend them!
Randy McGuill
★★
☆☆☆
2 years ago
Not worth $22. I'm new to Ohio and saw that Moo Moo seems like a stable car wash so I figured I'd try it out. I've gotten 3 washes at 3 different locations once a month. Each time I got the $22 "best wash", and each time I was a little disappointed. Generally speaking the wash is good, leaves a good shine on the body and you cant notice much from 10ft away. Howrver if you're like me and keep your car as prestine as you can a big issue is the wash fails to clean edges and rims. It seems like the brushes they use kinda just smack the outside focusing on the body, but have no force to really get it clean. I've never had this issue with other car washes in my home state with the same car, so I will be trying out other companies soon.
Eric B
★
☆☆☆☆
2 years ago
Brushes here scratched the clear coat on a brand new car, less than 300 miles on the odometer. When I talked to the GM about it, he's said he didn't see anything, then when I pointed out where i was talking about suddenly there were scratches all over the hood, roof and trunk.(the exact path that top brush took) But they didn't do it. The car was washed once by the dealer and once at this place since I purchased it, and kept in a garage. I'm not sure if it's standard practice to yell at your customers when you are caught lying, but this man shouldn't be running any business. The best part was the GM telling me they never change their brushes, only rinse them.
Jesse Allman
★
☆☆☆☆
a year ago
Paid to have my car made dirtier. My car is brand new and after 2 runs through this wash I noticed scratching of my paint and mud splashed up on my car. My rims got no cleaning either. Paid for the most premium wash and this is what my car looks like pulled into the first parking spot after this wash.
Noah Fate-Bolognone
★★★★★
a month ago
Got my car washed here before. Great location. Very clean at a great price. Friendly service.
Dean Clodfelder
★★★★★
6 months ago
I've been to nanny moo-moos and this one has the cleanest wash and strongest vacuums I've experienced. Keep up the good work! (Hopefully corporate gets the gate opening error figured out soon at all the moo-moos, but thanks for being there to manually direct traffic at your location)
kelli k
★★★★★
2 years ago
Super fast! I was about 9 cars back and the attendant kept the cars moving. This was my first visit And I will definitely be back. I got the $20 unlimited monthly pass- I may be back today lol The vacuums are strong and well maintained, the car freshener provided smells like mens cologne. They do have it down to a science for keeping the cars moving. I also saw a gentleman employing the trash cans by the vacuums while we were there. With the nice weather around the corner, I look forward to future visits.
I am Adrian Scott
★★★★★
a year ago
Vacuums matter! They have been maintained well and You can smell the quality products through the windows when going through the wash. I like that I can see I rainbow of colors as it’s washing my car. This location established in 2021 is the Very clean. I appreciate the freshenervery much. As an entrepreneur, owner of Snaggle Tooth Foundation it’sa must to keep a well maintained car. Thanks moo moo
Carlos Eugendio Jr
★
☆☆☆☆
3 weeks ago
First time using Moo Moo Car Wash and I will never be using another again for any car or reference to family or friends. Bought the most expensive one month package ($42) last week after the cold snowy week we had with all the extra salt on the road which was on everybody’s car. I usually always washed my car at a manual spray car wash and used micro fiber towels for drying after done, but all the manual car wash spots in Columbus all broke from the cold weather. I know because I tried going to all of them to see the same issue of busted sprayer hoses at all of them. Anyways the first time through this locations top dollar monthly package scratched up the hood-windshield and top of my Chevy Camaros brand new 3 panel paint job. I filed a incident report with the manager on duty (Christopher D) who tried to basically tell me I’m the first car that this has happened to and that they have brand new car (Stingray as example) come through with zero problems. He said the only incident reports was from car collisions and user error inside the car wash since he’s been there which has to be completely BS.. No return calls or emails. Complete terrible service. Don’t take a chance on getting your car scratched to hell and having to go through complete BS dealing with these fraudsters.I sent in pictures and video and not a damn word of response.. Dont believe the nonsense..Zero trust in them. BEWARE
Rose Bagby
★★★★★
a month ago
Moo Moo Express Car Wash is hands-down one of the best car washes around! The process is quick, easy, and my car comes out looking spotless every single time. The staff is friendly and helpful, if you have a hard time paying with your credit card, someone is always there to help you, the equipment is well-maintained, and I love how convenient everything is. Great value for the quality you get—highly recommend Moo Moo Express Car Wash to anyone who wants a clean car without the hassle!
