Flagship Carwash

Thomas Peterson

★★★★★

2 years ago

I was visiting Maryland from out of state and needed a quick wash to get all the bugs off my bumper that racked up during the 10 hour drive. This was the closest carwash to my family’s house that I was staying at so I went Saturday morning and was honestly surprised by how clean my car came out. I’m not one to write reviews, if I am happy with the service I’ll return if I’m not I wont. Its as simple as that. I have never been to an automated carwash that did such a job on the bug splatters everywhere. They dont do the inside but free self vacuuming is available with a wash which was a plus (especially with all the cheerios my daughter spilled along the way!!). Will be visiting next time I visit the Maryland in-laws for sure

Alden Hegwood

★★★★★

2 years ago

I have been coming to this Flagship almost weekly, for years before it became an express-only location. I was apprehensive about it going from full-service to express, with the do it yourself vacuuming. However after having been there several times already since the renovation I am extremely pleased with the quality of exterior wash from the tunnel wash. An issue I get having a german car is terrible brake dust and after the renovations I have noticed a HUGE improvement in how well the wheels are cleaned. As far as the change from full to self-serve interior, I honestly prefer vacuuming myself as I can take the time to vacuum thoroughly. All equipment is new and they provide pressurized air to clean interior crevices, something I have never seen at a carwash offering self-serve interior detailing. The service is also always very friendly and they make frequent rounds to stock up on towels for customers to use. The manager Silvia is also a delight to work with. She is always so helpful and will not be happy unless you are happy.

Nicole Jaeger

★★☆☆☆

3 years ago

The quality of service is sub par to say the least. For $39 I would expect my car to be properly vacuumed and wiped down. When my car was “finished” I notice dirt on the back seat and the center console hadn’t even been touched. I asked the ladies to re wipe and they basically flopped their dirty rags around spreading even more dirt and dust. I left frustrated but returned shortly after to speak to a manager. They “re cleaned” my car which was nice but still didn’t touch the center console. I won’t be wasting my time or money here again!

Sharice M

★★★★★

6 years ago

I did a Full Service Detailing here and it was excellent. I have a 14 yr old car, and it looked like it was old and crusty, but it came out looking brand new. Ultimate wash +Express Super interior cleaning + Express carpet. I didnt have to wait all day, I'm super happy with my services, I think Carlos was the main guy who detailed it. Thank u guys.

Julie Rand

★★☆☆☆

2 years ago

You drive the car through yourself which some people will prefer. They don’t vacuum the interior or clean the interior windows. My wheels are still dirty and the tire shine is sparse. There are lots of water spots. The employee at the check in was very nice.

Liyang “Leon” Sun

★★★☆☆

a year ago

Good car wash, but I miss the old days when it was hands-free, and there was a whole team of people vacuuming and wiping cars down. Now I have to wipe it myself, and it's not much different than washing it myself 🥲. Revenue wise, they've moved to more of a subscription model and appear to be less focused on individual washes. Prices are still reasonable, though. But I wish more for my 💸. 😃🙏😃

Tamiah Shuman

★☆☆☆☆

9 months ago

My husband took my car to get it washed/detailed yesterday and besides the subpar cleaning and the fact he had to request that they go over it again and it still not being cleaned properly…. they snapped the wire on my led trimming and hid the other end in the middle console and the my car charger is also missing!! 0/0 don’t recommend!!

wasi gardizi

★★★★★

11 months ago

I liked this location. They have Express service and you have to clean your car without anyone else involve. You can clean your car more deeply compared to the one at the Rockville pike (👎)location..

Marko

★★★★★

3 months ago

I had a good experience here today with the drive through wash. Cleaned my car well and then I used the self serve vaccuums which were stocked with towels and everything worked properly. The attendant, Marshall, was super friendly and helpful. Will be back!

Peter Tate

★★★★★

3 weeks ago

Really does a great job cleaning my SUV. And the many free vacuums are a welcome bonus! It's our family's absolute favorite car wash.

Juan E Montenegro P

★★★★★

a year ago

Got my membership with them and this was my first wash. My truck has been dirty for the last few days and the machine did a great job to be honest. I LOVED the vacuum system they have and also all the services they have to offer including the clean towels to dry and clean the car that's just impressive never seen that before. I've been to Mr. Wash in Kensington MD and Fletcher's in Olney with their unlimited car wash and they suck. Is worth the drive from where I live, I'll keep posting updates but so far loved the results and all they have to offer, the parking lot is super organized they have new machines to pay for the service the employee's were professional. Thank you.

Chris Edler

★★★★☆

a month ago

Not quite as bad as it used to be. I got the exterior only and was surprised they have the free vacuums and clean rags to wipe your car down like ALL car washes do in Colorado. Enjoy doing some of the work myself and this is a positive change. I may even get the monthly unlimited membership just because of this one change....

J. Murray

★★★☆☆

8 months ago

First time customer I’m unsure if I would return. I was looking into the flagship membership and wanted to try the interior service but this was not the best. I’ve had to pay for vacuuming elsewhere, maybe you need to stand there to ensure it’s done properly? But seeing how I didn’t need my trunk vacuumed it shouldn’t have looked as bad as it did. Also including the steering wheel which is in eye level. Receipt w date attached

Tommy Tang

★★★★★

2 weeks ago

Plenty of vacuum spaces. Washing was very smooth and fast! But this location only does exterior washing.

terraingirl

★★★★★

7 months ago

First time here! My tires are still shining. The machine did miss half my D/S rear tire, but things happen. I would gladly spend that $24 dollars again. Or was it $25, I can’t remember but it was worth it. My vehicle was sparkling! The rags and glass cleaner being available was a good touch. Now them vacuums. No complaints. The suction was like brand new. Can’t stand clog vacuums.

Stunna Daren

★★☆☆☆

8 months ago

Been to this Flagship several times. Pros: New car wash, structured line and organized services. Restrooms are clean and you have plenty shade and chairs to relax on. They also have a plenty resources in the self sere areas. Plenty staff. Cons: They seem to be rushing and not getting the details done. I have a third row and it would seem they only clean two rows and forget the back and the in between captains chair. They charge a premium price but do not offer a premium service. I have been to other car wash..several car wash that charge mid $30’s and have received much better wash. These folks are charging mid $40’s for their top tier wash and not providing top tier services..once is fine, but it’s a usual thing here. All young people who probably need training on how to clean a vehicle. Overall, it’s a good carwash for mild dirty or if you plan and getting the package where you can wash 3 times/week. I would use them just for exterior washes, the full service need plenty work and training for the cleaning staff.

Rachel Bird

★☆☆☆☆

a month ago

The basic level car wash didn’t really do much to clean my car, and it unfortunately left three large and permanent scratches in my windshield glass. I’m guessing there was some metal sticking out of one of the brushes or something because there are three long, parallel scratches that run from the top of my windshield to the bottom.