AutoZone Auto Parts

Ben Groat

★☆☆☆☆

a year ago

Not sure if I was being punked or not, but I called to check to see if they had the battery I needed or a comparable battery. The employee confirmed multiple times the part number that I was giving him, he said they had 3 in stock and then I literally said "is your inventory system pretty accurate?" And he confirmed that it was. Here I am doing my due diligence before making the drive and when I arrived nobody had any clue what I was talking about. I confirmed that I called the correct phone number and that I called to check and still nobody had a single clue what I was talking about. Thank you for your service.

Allen Russell

★★★★☆

9 years ago

My buddy and I needed a caliper for his grand cherokee. We buy enough parts where he had earned a 20 dollar credit off the next purchase. It was a nice bonus. After the "clerk" looked up the part, went over the core charge, took his info foe warranty details she took the 20 dollars credit off. Then she asked how he was paying and he replied cash. Come to find out most of there computers (and registers) are setup for credit or debit cards while there is a single one for cash. The problem was the computer deducted his 20 dollar credit and it was gone. After sending the transaction to the cash register it was lost in computer land. One employee (Justin) tried calling the 00 number for the rewards program but it was a weekend and we were out of luck. To be honest we were ticked. The employee messed up and we were out 20 bucks. Justin was able to fix it where the 20 dollars would be refunded (in a couple days) to his account and then took 20 dollars off of the caliper. Justin went out of his way and corrected the problem. Due to his actions both of us will continue to go here (even when there not the cheapest)

Brendan Horton

★☆☆☆☆

a year ago

I went to return $400 worth of parts that I didn’t end up needing. “Manager” Maylair tried to tell us we could only get store credit since we couldn’t find our email receipt. He was incredibly unprofessional, rude, and raised his voice several times throughout our interaction. Instead of looking up my phone number to see the purchase history on my account, he insisted there was nothing he could do and would have to give store credit…After begging him to type in my number, sure enough the purchase receipt was on my account. Following this I able to return no problem; however, overall a terrible experience and it felt like the manager was trying to take advantage of us. Be weary if interacting with this manager.

Michael Ott

★☆☆☆☆

a year ago

I advise anyone who needs parts in a timely manner to avoid this place at all cost. I placed an order for pickup at 9 am for parts that are in stock at this location and not at my local store. After waiting all day for a ready to pick up email, I made the trip to this location the following morning to inquire about my order, to which I was told that they had forgot to call me the previous day and that my parts had to be ordered from another store and should be there within a hour or so. So I made the trip back home and waited 2 hours called them back this time as to not waste more gas and time to be told that now they will not be in till the following day. They sure could take my money immediately but apparently having someone pull parts or call and say the part are not available isn't in their plans. I could understand being busy and it taking some time but you can't tell me that within a full day there wasn't any time to call and relay that information.

Rodney Rice

★☆☆☆☆

9 months ago

April said they didn’t have an ODB scanner to read engine codes and then I go in the store the next day on June 4th and she’s gets the scanner to read an engine codes. Not to mention she effed up my buy here/ pick up at another store order. Trash customer service

Art Smeatin

★★★★★

2 months ago

Called to verify parts were in stock and they were ready upon my arrival at the store.

Diana “Di”

★★★★★

10 months ago

I was referred to AutoZone to get my engine light checked for problems A wonderful lady, April, came out to my car and diagnosed the problem. She saved me a trip to another service station that would have charged me $150!!! I am a senior on a fixed income and she was an angel in disguise! Try this store for all your automotive needs, they are a great group of people, especially my angel, April. 😀🐕‍🦺🐾🇬🇧

Alysia Lyons

★☆☆☆☆

3 months ago

Literally told me they don’t do obd2 readings after 6. Even after I’ve offered to do it myself. If this is a new policy, it wasn’t there when I was working there. Insane.

blythe “bb” wallace

★★★★★

9 months ago

the customer service here was next to none! Adriana, although she was handling multiple customers, greeted me pleasantly. She then proceeded to cash me out and offered to help me change out the break light bulb on my car, which i was nervous about doing on my own. ADRIANA shows an amazing example of what customer service SHOULD look like. She works hard, multitasks and is quite confident and cool in her ability while she’s doing it. Adriana is definitely the most genuine and knowledgeable person i’ve come across at an AutoZone and many other businesses recently! SHE MADE MY DAY. i actually cried on the way out, thinking that there are still good people in this world! Thanks to Adriana for showing up!

Josh Kline

★★★★★

2 months ago

Great service. The manager was especially helpful.

Paul Loncharic

★★★★★

3 months ago

Nani the associate was wonderful and helped me with my battery replacement!

Michael Florin

★★★★★

5 months ago

Chris the parts guy at the back counter he knows his parts an if u have any questions Chris can help he can tell u how it goes on really really helpful go see for your self an the rest of the crew r the same all great people that know there jobs

Jose Pereira

★☆☆☆☆

Edited 5 months ago

There are some girls that are working for autozone. They have bad attitude instead of saying hi to the customers or smile. Nothing just a bad nasty attitude. It'll be the last time I shop there, I rather buy my parts on line,as long it not AutoZone.this one is located on East Ridge Rd and Carter St two of the nastiers young lady I ever deal with..

Tony Clark

★★★★★

5 months ago

Took my new 2025 BMW 740i to Autozone after 5 different male techs at various local auto shops couldn't figure out how to replace my wiper blade....Adrianna 'a lady & prefessional figured it our within minutes. Love it!

Deanna vaneerde

★★★★★

3 months ago

Would recommend! Nani did an amazing job and changed out my battery on one of the the coldest mornings we have seen in a while. Will definitely be coming back

M Maurice

★★★★★

Edited a month ago

2026 Went into the store needing to have my failure code checked this morning Jan 20, 2026 on a very cold windy day. Mike stepped right up, grabbed the device and and we got it done. He and Adrianna (not sure of the spelling) got me all set and explained everything to me. Thank you for the service. 2025 Had to purchase engine and cabin air filters. Thank you, April, for making my experience a 5***** full service experience. Store was clean. Shelves were stocked.

Lamonte Hudson

★★★★★

3 months ago

Best Auto Zone in town! And that’s because they got a guy name Ken there! OG will make it happen no matter what. Highly recommended