Google Reviews
Ben Liu
★★★★★
5 years ago
I came for a simple engine light code read and the sales managers took the time to actually take a look at my engine. They not only suggested ways to fix my engine light problem but also gave advice on how to improve how my engine runs and preventative measures for future issues. When I decided to take their advice, they helped me pick out parts and actually personally helped me work on my car. Absolutely stellar service, they truly went above and beyond.
Catie Cone
★★★★★
2 years ago
As I was about to make the hour trip back home after a terrible day, my car suddenly locked up and to my surprise was completely out of oil. Knowing nothing about cars I drove to the nearest store. The manager at this location was more than willing to help me and fill my car back up with the oil I needed to get home. He even went as far as lying on the ground to check for a leak. After having one of the worst days he made it so much better, I seriously have no idea what I would have done without his help. Thank you for your excellent service!! If I ever need something car related this will absolutely be the place I go!!
Charyl Gipson
★★★★★
11 months ago
Love this place,awesome service,fair prices.Dont have what you need or not in stock,they will order it for you & your order is delivered within a few days! Only place I go for my vehicle needs.2 locations I go to is Grindstone Parkway off Hwy.63 & Business Loop off Interstate 70 Hwy.Columbia,Mo.👍🙂
Perla Bermudez
★★★★★
2 years ago
I’ve been to this place twice already and both times I’ve received great customer service. Also, Aaron the manager was very patient with me and put a new battery in my car with no complaint. 10/10 experience
Brooke-Lyne Grimes
★★★★★
a year ago
Had a great experience! Kevin and Amad were very helpful determining my battery issue and changing out my battery for me!l I am very happy thank you!
PRESS For success
★★★★★
a year ago
I was searching for a steering wheel cover for my new Mazda, Amazon’s didn’t fit, Walmart’s were cheap looking, I hit the jackpot when I visited AutoZone for the first time! I believe the gentleman that assisted me was named Bura or Baja (Sorry for butchering your name)! He actually put the cover on for me perfectly! Thanks for serving our community by taking the time to fulfill the desires and needs of your customers!
winsparker
★★★★★
8 months ago
Mikey helped me out I got a new battery and he put it in for me. Very friendly and fast service.
Jackson Houk
★★★★★
6 months ago
Had a transaction issue with my warranty but the staff took extra time and effort to get it figured out for me.
Taylor Thompson
★★★★★
a year ago
My car engine light came on during that winter freeze. Took my car to find out what diagnostic number & Kenneth was very kind and helpful. Highly recommend!
Richard Tharp
★★★★★
a year ago
I would like to thank Troy for helping me with my battery problem. Troy assisted me with finding a battery for my truck and then he installed the battery in my truck. He was super nice and extremely professional. He had my battery installed in less than 30 minutes and I am extremely thankful for his help. Best auto parts store in Columbia in my opinion. Thanks for your help Troy.
Sarah Swartz
★★★★★
a year ago
If I could give them a 10/5 I would. Joe and Barbara were amazing trying to help install my new battery. My old one was so corroded and stuck. They did everything they could think of to help us. They were able to get the old one out and install my new one. I really appreciate their patience and willing to help. They never complained or made me feel like a burden. Very helpful and kind. Highly recommend!
Kimberly Michel
★★★★★
9 months ago
I went in late in the day to get a new battery. They helped me choose, answered all of my questions and even installed it. Was in and out in less than 25 minutes. Great experience, the staff was wonderful.
Montana D’Angelo
★★★★★
a month ago
Aaron at AutoZone put in a battery during one of the coldest days ever and I really appreciate that
Sarah Bowes
★★★★★
8 months ago
I have a road trip coming up and my splash guard was hanging down. They were busy and training but still made time for me! Elliot was SO amazing and nice. Found the exact things I needed and even installed! I am forever indebted! Thank you SO much Elliot!
Alison Turner
★★★★★
8 months ago
Michael L is an awesome manager at Autozone in Columbia! He has helped us numerous times and always does it with a smile. He knows his stuff and helps educate you on the parts and what needs to he done to help get your car running again. Thanks, Michael for all that you’ve done to help us!!
Michael Blank
★★★★★
5 months ago
Definitely one of the best run Autozones I’ve ever been in, and I’ve been in more than I care to think about keeping shipping vans alive, along with classic jeeps, family cars, etc. They’ve gone above and beyond for me, honored warranties, and embody the moto of putting the customer first. Considering most chain stores are run like you are a statistic, this is a refreshing change. Even better, I’ve seen everyone who comes through the door receive the same treatment, so it doesn’t matter who you are, you can count on this same great level of service.
Richard Deadlock
★★★★★
3 months ago
Bought a cabin air filter for my Toyota. Was the same price as the dealer. The person who assisted on me was nice and helpful.
C B
★★★★★
a month ago
Stopped by for a Battery for my Ram 1500. The store tech was easy to work with, came out and helped replace my Battery. Would recommend them due to the ease of the whole thing.
evan holder
★★★★★
2 months ago
4 years ago my car battery died and I went to this autozone and they helped me get it fixed. Last week it died from the cold and I went to the same place and got the same amazing service. Mikey was incredible and was super patient with me as I had no idea what was going on with my car and he was fending off all the spam calls the store kept getting. I truly appreciate ya’lls hard work and dedication!
Karen Ashrafzadeh
★★★
☆☆
2 months ago
Autozone has always been my number one choice because they are professional, efficient, and know exactly what you need. They are always willing to help and go the extra step. This morning I drove across town and paid over $52 for one windshield wiper and fluid at Autozone. The solo clerk, reeking of marijuana, told me he didn’t drive due to a medical condition, so he couldn’t recommend a windshield wiper fluid product. He also could not place the windshield wiper for me, as it was against policy for him to step outside the building. He did give me the option to wait for the delivery driver to come back-unknown ETA, and maybe he would help me. They lost my loyalty today.
