Google Reviews
Brisco Whitson

★★★★★
a year ago
Amazing customer service. Randall was extremely helpful, and very educated on what was wrong with our car. Fixed it and it runs great now, definitely will be going to this store for all our car needs
Haley Phelps

★★★★★
a year ago
Randall was extremely nice and went above and beyond to help me today, after I had visited other auto parts stores with no offer. He deserves more than 5 stars!
Treannie Harris

★★★★★
11 months ago
Nicholas and Jaimie was the best help ever to me telling were I bought my battery and getting my Jeep Commander started for me amazing if I could give more then 5 stars they'd have at least 15 I'd come back here anytime for help and I live in Kingsport TN amazing employees
Codi Clark

★★★★★
11 months ago
james and angelina (and a guest caller) were AWESOME!!! we went to multiple auto parts stores and no one could help us figure out the part number to order. they came out and stopped us right after we had given up and started driving off with the answer 10/10 awesome people
Chad Easterling

★★★★★
a year ago
Just wanted to give a "job well done" to Angelina, the assistant store manager. I went by this morning to get my battery tested and it was determined it needed to be replaced. It was an AGM battery and she showed me the exact one I needed and installed it for me. She was extremely knowledgeable and thorough, not to mention friendly and personable. Thank you Angelina, the working world needs more people like you :)
Doc W.

★
☆☆☆☆
3 months ago
Can't accept returns from another store, and Brian is extraordinarily unhelpful.
Jason Girard

★★★★★
3 months ago
Very nice employees and management. Excellent service.
Taylor Trent

★★★★★
4 months ago
TJ greeted me as you walked through the door. Super helpful.
rh fleming

★★★★★
5 months ago
Customer service and the knowledge of the people working here is excellent in the environment is welcoming to everyone
M W

★★★★★
Edited 8 months ago
I received outstanding service at this AutoZone location. James Wilson's expertise and customer-focused approach were particularly impressive. His clear explanations and efficient assistance made my visit exceptionally helpful. I highly recommend this AutoZone for its knowledgeable staff and commitment to quality service. Thank you James.
Bryan Bacon

★★★★★
a month ago
A plus service. Brian and Ang took such great care of me today, going the extra mile for customers.
Shaquanna Mountain

★★★★★
4 months ago
Brain and Teddy were awesome, they helped me figure out what's wrong with my vehicle?And when my cash was short, they went into their pockets.And helped me with the cost, these guys are amazing.God bless them and give them raises autozone!!!!!
Stevie Brown

★★★★★
4 months ago
Very welcoming and informative service from Brian! He was very kind and answered all of my questions. We need more Brians in the world. Will come back for my auto needs.
Leta Carruth

★★★★★
5 months ago
Brian assisted me. I needed a cabin air filter. Not only did he have it but he took the time to install it for me. He was very professional and kind. Thank you, Brian!!! Oct 3, 2025 at 11:45 am
Alonna Duckworth

★★★★★
5 months ago
Huge thanks to Brian, the manager at AutoZone, for completely saving my day! He went above and beyond to make sure everything was taken care of. Brian even had one of his employees go out of their way to pick up the part I needed, and they made sure both me and my car were looked after all day. He also helped connect me with a mobile mechanic to get my car fixed right away. Brian’s dedication and customer service are unmatched — I’m beyond grateful. Highly recommend this AutoZone thanks to Brian and his amazing team!
Cedrick Norwood

★★★★★
a month ago
Every time I am the store Angelina goes above and beyond. She is more knowledgeable about cars then me so with the little information that I am able to give her she is able to diagnose the problem and sell me the proper parts for my vehicle. Thanks again Angelina!
Keith Cable

★★★★★
a month ago
I had an awesome experience thanks to Angelina. She was friendly, patient, and really knew her stuff. She made what could’ve been a stressful visit quick and easy.
Mason Hill

★★★★★
a month ago
Angelina was absolutely amazing! She went above and beyond to help me find the right parts for my car. She was knowledgeable, patient, and made sure I understood everything before I left. Great customer service — AutoZone is lucky to have her!
Dakota Hill

★★★★★
a month ago
Angelina Sheets at AutoZone provided outstanding service. As a business owner, I truly appreciate her professionalism, product knowledge, and dedication to helping customers. She went above and beyond to locate some very difficult parts and made sure availability worked with my schedule. Customer service like this is rare—Angelina is a real asset to the team. Highly recommend!
Jacob Wilson

★★★★★
a month ago
Had such a great experience thanks to Angelina! She greeted me right away, listened to what I needed, and even helped me install my wiper blades. Super friendly and professional. I’ll definitely come back because of her awesome service!