Google Reviews
Bobby Swartzentruber

★
☆☆☆☆
a year ago
Terrible job for $20. The back of my car was virtually untouched. Doesn’t even look like water touched it in places along the bumper. Same can be said for below the doors along the side. Rinse isn’t powerful enough to get rid of all the soap. Streaky.
Michael Acoff

★★★★★
Edited 5 months ago
I love coming to the whistle Express because they are courteous polite they go the extra mile to make sure I have everything I need and in my line of work I'm always on a busy tight schedule so it's always good to go to places where they cater to the customer. I was only recommend this location to anyone that's interested in possibly getting a car wash and possibly doing long-term business with a car wash.
Slowbromigo

★
☆☆☆☆
4 years ago
Used to go here as a kid with my dad and loved it. My car really needed the work so I had them wash it, they're not cheap I expected quality. Rims and tires look nice, but they barely touched the inside, I had already planned on a detailed wipe down after wards but still they only did a quick once over for 27$ after I did all the vacuuming beforehand. The real problem: they wiped the dirt on the inside first, then used the same rags to wipe the outside and scratched my car up. Handful of deep scratches, and tons of light swirling scrapes that I couldn't pick up on camera. They even scratched the plastic like how is that even possible, didn't get the tree sap off that I specifically pointed out before the wash, and left water spots and mud on the car. With all those rags scratching up my paint how is there still dirt and water stains? The bp car was never scratched my car and it's 1/4 the cost
Jazzy Jer

★★★★★
2 months ago
Great service as I’m a new customer thank you Sam for your help and others who did so as well and the time everyone took to take care of me in no time! Amazing employees doing all the best!!!
She-Ra Bey

★★★
☆☆
a year ago
The car shines however Im not sure if it the soap or drying system used but it left streaks in certain areas of my vehicle. Otherwise I live the air gun and vacuum to clean the small debris and the wash and dry for the rugs.
Amy Wojtowicz

★
☆☆☆☆
6 months ago
When pulling up I couldn’t figure out how to use my card so I pushed the help button and no one came. I cancelled the help button so I could try another way to use my card and it finally worked. Upon trying to enter the wash I had my car in neutral and the worker did not know how to properly line my car up and kept telling me it was my vehicle that was the issue. I asked politely to back out after several times of him trying to get my car to run through on the track when it sounded like my tire was going to pop and after about 5-6 times trying he finally allowed me to back my vehicle out. I never even received a car wash and was still charged 25$. Do not recommend the Cleveland location as I have gone before and have never had a problem until now. Terrible service and charged money for absolutely nothing.
Roy Smith

★★★★★
8 months ago
I have used this car wash many times and it does an amazing job. I would recommend it to anyone who has been trying to get all that salt crap off their vehicle before summertime is here highly recommend it
Cody Brutout

★★★★★
7 months ago
Hands down the best car wash around! Vacuums are great, they even have floor mat cleaning machines/stations, window and all purpose cleaner and towels free to use. Site is always well maintained. Jasmine, the general manager, is always super friendly and helpful. Can not recommend this place enough. Great job whistle!
Rebecca Smejkal

★
☆☆☆☆
Edited 4 months ago
Edited: still not on the app. 90% of the time the carwash doesn't get my car clean, since the equipment doesnt work. I will be canceling my membership. I have to wait forever for someone to let me through the gates and the go to other people before me. Very disappointing. Great carwash close to home. Only downfall is they do not yet support the app, so I have to wait for an employee to let me through the gate, only reason for th 4 🌟. But once on the app it will be 5 🌟. Christian and Tony were very nice and helpful and believe they are switching softwares so us on the app will be able to use easier. I also love the app to earn points to use towards the memberships.
Nick Callas

★★
☆☆☆
a month ago
Latly it's been bad at Cleveland location, automatic entry never works you have to wait, Towle never stock very little spray bottles available, the dryer buffer has not worked in months. The Brunswick location everything works great Cleveland sucks considering going elsewhere
Eddie Mitchell

★★★★★
2 years ago
I have been a long time member at the Avon location but it's the first time I have been to Old Brooklyn since it opened and today I put it to the test and I am thoroughly impressed with the quality of the wash. Rainforest is doing awesome job
Papii

★★★★★
a year ago
Luke, check out this employee's impressive work ethic, single-handedly managing Sunday tasks, resolving vacuum problems, and providing meticulous attention to detail on every vehicle.
Samantha Cisco

★
☆☆☆☆
Edited a year ago
This place sucks. Tire shine all over the side of the driver side of the vehicles. Happened with both my cars. Say they're having a problem with the machine....well it's been months and it still was happening... not as bad as the picture but...still haven't fixed it properly. Thought I'd keep it for my truck but it still comes out dirty. Canceled my membership.
David Calco

★★★★★
Edited 5 months ago
Good drive-through car wash, it uses brushes (it is not touchless), decent tire shine. They no longer have the crew that would hand-dry the car when it exited the wash, but they added good self service vacuums with compressed air hoses (great on front & rear dash), plus towel station and 2 spray cleaners (windex & general purpose cleaner) at each vac station.
Anycia Grady

★
☆☆☆☆
Edited a year ago
My 5 star rating was for the former Rainforest car wash. No matter which package I chose my car was serviced well. I don't know how they have this new car wash set up, but I am not pleased. It's still dirty, the rinse did not rinse all the soap off, the dryer just moved water around on my windows. I had to use the front and back wipers to remove the water.
K Dorsey

★★
☆☆☆
3 weeks ago
I have been through wash twice in a row and my car is still dirty. Streaks of gray all over the hood.
David Pietrzycki

★
☆☆☆☆
7 months ago
Just a heads up to anyone going to this place. My mirror on my brand new 2025 truck was scratched while going through the car wash. I pulled around after the wash completed and went to the office. Filled out a incident form with Jasmine and she took pictures. She told me she would be in touch after they review the camera footage. I spoke with Jasmine later in the week and was told after she spoke with her boss that they are not responsible for any damages to mirrors. She said there is a sign right before you enter the wash tunnel that says they are not responsible for it. Im not sure how you can run a business that you know can potentially damage peoples vehicle but by putting up a sign you just wash your hands clean from everything. If you want your mirrors damaged this is the car wash that will provide the service free of charge.
Witchy Woman

★★★★★
a month ago
They really got their act together since my experience last year. I went there last year and their machinery wasn't working right. And didn't wash half of my car. Their attitude at that time was "Oh well. You can run it through again but the same thing is going to happen." Figured I would try it again today after reading a few of the recent reviews. They got their act together and their machinery works beautifully. My car was full of salt before I went in. They did a pre-scrub without me asking. My car looks great! I will go there again.
Christian Hammer

★★★★★
a month ago
I’ve been to a lot of car washes over the years, but this one truly stands out as top-notch in every way. From the moment you pull in, you can tell this place is serious about quality. They have brand-new, state-of-the-art equipment that makes a noticeable difference in the final results. My car comes out looking spotless every single time, with no missed spots, streaks, or leftover dirt. The brushes and sprayers clearly reach areas that other washes tend to overlook, and the finish always looks clean and professional. One thing I really appreciate is how efficient they are. Even during busier times, the line is never very long, which is a huge plus for anyone on a schedule. I’ve never had to wait an unreasonable amount of time, and everything moves smoothly from start to finish. The staff keeps things organized and flowing, so you’re in and out before you know it. It’s refreshing to find a place that values your time as much as your vehicle. The quality of the wash itself is impressive. My car always comes out shining, and it honestly looks like I just left a detail shop. The wheels are clean, the windows are crystal clear, and the body has a great shine. You can tell the equipment is well-maintained and designed to provide a thorough clean without being rough on your vehicle. I feel confident bringing my car here knowing it’s in good hands. Another big plus is how modern and well-kept the entire place is. Everything looks clean, updated, and professional. It gives off a great first impression and makes you feel comfortable trusting them with your car. The overall experience is smooth, stress-free, and consistently reliable. If you’re looking for a car wash that delivers excellent results without a long wait, this is definitely the place to go. Between the new equipment, great performance, and quick service, it’s easily one of the best car washes around. I highly recommend it to anyone who wants their car looking its best without wasting time. You won’t be disappointed
Nichole Baker

★★
☆☆☆
Edited 2 months ago
For the price point it just was never good, I did the subscription for a couple months and ended up canceling. Countless times I went certain scrub brushes weren't working. Or like the photo, soap never fully was washed off. Or, as you can see by my headlights, it simply didn't clean it at all. For $30 it's just too expensive for the job it does. The convenience was nice, but I've gotten better washes for $10..