Google Reviews
Joyce Spence
★★★★
☆
6 years ago
I went here for their touchless car wash. The price was less than most other comparable washes. Since the wash was touchless, the car wasn't as clean as I had hoped. Still, it was reasonable for the price.
Kristin Kreuter
★★★★★
10 years ago
Tom's a great guy! Honest about damage and his ability to fix things. Prices are reasonable and turnaround time is great too. I always recommend him to others. Plus it's great to support a local shop and not a chain store. I'll call and go to Tom every time.
T Merriweather
★★★★
☆
3 years ago
I’ve never actually used the services from the body shop, but the touch-less car wash is top notch. Only reason it’s not getting 5 stars is due to the time limit for the dryer. Need to be at least a full 60 seconds due to having 1 dryer. Please!?!
Steve Vincent
★★★★
☆
a year ago
Water pressure very strong. Foam brush was down to a nub. Useless.
Felicia Anthony
★★
☆☆☆
3 years ago
Came for a cash wash and vacuum… two machine took my money. The vacuum is 1.50 for 4 mins that’s cool but the suction is terrible. The outside is clean.
Madison Pickering
★★
☆☆☆
4 years ago
I went to get the basic 7$ wash and seen u can use your card to pay so when i swiped i was charged 10$ instead of 7$. Left a voicemail to the number that is on the sign. Decent car wash i just don’t understand why i was overcharged without being told i would be.
Chrismerry Torres
★★★★★
6 years ago
Love the new update for the automatic car wash. Will 100% continue coming here and recommend coming here. You can tell owner is investing time and money to better business ! Waiting for better vacuums though.
Ellery Kuhlman
★
☆☆☆☆
10 years ago
Not happy with the automatic wash system. Dirt still left all over one side of my car and the roof even paid for the best wash and took a decent chunk of the red paint off my passenger door handle on my new car. Won't be using that auto wash again!
Malachi Henderson
★
☆☆☆☆
Edited 5 years ago
Timer winds down faster than a normal clock And too many people sit in the car wash and vacuum bays and detail their cars. Worst car wash on the west side. Horrible pressure and vacuum suction. Over priced vacuums. And all of the solution takes forever to come out of the hose if amy even comes out. Last 3 times I tried the tire cleaner it was just low pressure water.. Happened with the clear coat/wax and soap before also.. The owner is too busy chatting it up with his folks to care or to be addressed. RIP off! I'm done after years of dissalooimtments!
Anthony Coleman
★★★★★
4 years ago
Love Tom car 🚗 wash NO water down solutions great place to wash your car & you'll be satisfied!
Brandon Willoughby
★
☆☆☆☆
10 months ago
Their credit card for the touchless car wash never works. Raising the price to $15 and nothing ever works.
Reva Marvel
★★
☆☆☆
Edited a year ago
Had my car worked on here. He put a completely different mirror on my driver's side door! When I told him, he blew it off. Said that was what was supposed to be there. So untrue. I didn't feel respected there. I wouldn't recommend this particular body shop. I have 2 completely different mirrors on my car now. Clean, roomy with the exception of the pull out. Very narrow. Everything always works and there are lots of bays. It's in a decent location, feels fairly safe and well lit at night. The vacuum is always working and powerful too. The only problem is that people tend to stand around and talk, detail their car and chitty chat while at the vacuum area. That leaves people waiting for a really long time. I've left almost every time bc I don't want to sit there for an hour while folks hang out. The vacuums work well IF you can get to them. Edited, '24: This spot started putting such an excessive amount of soap into the brush that there's no way a few bucks can rinse it off. Enormous amount of suds! An unreasonable amount of suds! Therefore, a quick 3 bucks easily turned into over $8.00/10. Had to pull out the CCD just to rinse off AFTER already paying $4.50 up front in change. Or, just create a couple of bays that you tell folks up front that there's excessive suds for those hard jobs. I spent well over enough to have gotten a hand wash across town. -You will be charged 10 bucks right away on a CCD to start, but it was adjusted the following day to $2.50. Overall, it's clean. Large bays. PLEENNNTY of suds with the brush. Great water pressure. The vacuums are always a mess ( people lagging around, sitting in the space just to detail car when they could move on). Whenever I go there, I need to use the powerful vacs and rarely get to. Bummer.
Rev.Robert Ashley Beagle
★★★★★
a year ago
Tom Webb's Auto Body did an excellent job on my Toyota Camry bumper guard that had been ripped off during a car wash at a another location. I highly recommend his shop! Pastor Robert Ashley Beagle, Visalia Baptist Church, Covington,KY
jim dickson
★★★★★
2 years ago
Use the car wash out in front of this business all the time. Never had an issue until today. The soap for the brush wasn't wanting to dispense. Wasted almost half of my $5 worth of tokens. Called the number out front, assuming to just leave a message since it's a Sunday. While waiting for the massage to play and leave my own message. I received an incoming call. It was the owner calling me. I let him know about the issue, and he was polite, and offered to make it right for me. The definition of customer service is make your customers happy. And this car wash owner has. I understand mechanical errors happen, things break down. But rather than pass the blame, first thing he did was apologize and offer to make it right. Which is so rare today. Not that it wasn't already, but this is my go to self service car wash. Been driving since 1993 and probably once or twice every month I come in here to wash off my car. And this was the first time I'd ever had an issue. And it was addressed promptly and professionally. A+
F M
★★★★★
3 years ago
Good soap n high pressure hose 🤘the vacuum ok
Ericka Montgomery
★★★★★
11 months ago
I love this auto wash no long brickley washers worth my 15
Constantino Hudson
★
☆☆☆☆
a year ago
Touchless car wash doesn’t work well. Purchased the deluxe for $11 and dirt was still present. Bay #1 didn’t take my cash so I had to back out and try bay #2. I might have to just stay old fashioned with touching the car for a quality wash.
Ashley Frank
★★
☆☆☆
10 months ago
The vacuums here are absolutely terrible not only did the one I picked scream every time I pressed down on anything the suction was absolutely terrible. Couldn’t even pick up crumbs from my plastic floor mats. It also smelled like someone had sucked up water into it at some point like a mildew smell as soon as it kicked on. I ended up leaving after one round because I can do better with the shop back at my own house.
Halanna Hofmann
★★★★★
a year ago
Tom is a nice, honest, down to earth kind of guy! I was in an accident and my drivers door was smashed up along with front fender. It took a little over 3 weeks and when I picked it up they cleaned the inside and washed and waxed it! It feels like Im driving a brand new truck! So very pleased with the work that was done and Tom is a nice guy to talk to and deal with! Straight shooter and great work!! I recommend him for any work and will use him every time I need work done! Thanks Tom!!
Little Timmy Heartwell
★★★★★
a year ago
Actually I didn't go to Tom Webbs Auto body. I went to the car wash he owns right there in front of his building, hands down best self serve car wash I have been to in years everything worked great most of all they don't short you on the chemicals like pre soak and soap and wax. There are actually 2 car washes much closer to my house a Mr Suds on Cheviot Rd and then there's one on Galbraith Rd by Colerain Ave and I go out of my way not to use those 2 places the one offers pre soak but it hasn't worked in years and don't get me started on the spot free rinse any way I drive 5 miles out of my way just to go to Tom's car wash on North Bend Rd in Cheviot it's worth going a couple extra miles.
