Royal Car Wash

Bill McGee

★★★★★

3 years ago

Due to some issues beyond my control, my car had not been washed or vacuumed for almost 2 years, I took it to the Royal car wash today and when I left my car looked 1000% better. Even the stubborn dirt underneath my rear window hatch and my bug deflector that did not get taken off in the wash itself was removed by hand on the finish side. I know that sounds a little goofy but I’m gonna tell you what, these guys did a wonderful job and that is not the last time my car will be in that car wash. This is without even mentioning, but I will anyway, when my car came out the other end, my wheels was shining like diamonds. Damn, but they haven’t been that pretty since I owned the car.

Roxie Natasha

★☆☆☆☆

a year ago

I'll change my rating if I end up going back but I didn't even get a chance to get serviced. I went and waited until they opened, I cleaned my car while I waited and I saw an employee getting things ready. He came outside and saw me when he pushed the towels out, and went back in. Around 15-20 minutes after "opening time," I went to the door and it was locked. I didn't see anyone so I called and no answer. Waited around for another 10-15 minutes and no one ever came back to the front. I had been there for almost an hour at that point and had to take care of other things so I just left. If the time was wrong on Google, at the very least he could've come out and told me if they spend at a later time. Not a very good look already on service, not to mention it's very rundown and mixed reviews.

Jordan Steves

★★★★☆

3 years ago

First time going here based on reviews. Overall I thought they did a good job. I had bought the exterior with wheel shine. The dry cloth wipe down missed the top line on the back window, so I have a bit of a dirt line across it. Though I understand. It's a little out of sight with the built in wind foil. When he did the wheel shine, he leaned his hand on the side panel he just dried so now there's a solid wheel shine hand mark on the passenger side. Again nothing that's a deal breaker, just little things. I would recommend this business to a friend if they needed a car wash. 😀

Dwayne Roberts

★★★★★

a year ago

I drive across town to just to get my car cleaned, I live in East Walnut hills they do an outstanding job on my car. I tell everyone that Royal car wash is the best in town. You have a customer for life. Keep up the great JOB!!!!! DWAYNE ROBERTS.

Family Over Everything

★★★★★

2 years ago

I've been going to them for twenty some odd years, and still come back even though I now live a fair distance away. Sure I go to a local fully-automated place for a quick wash. But when I want a better and more thorough job done I make the trip to Royal. Good people. Fair prices. Great work.

Teresa S

★★★☆☆

2 years ago

the gentleman that checked us in was super friendly and assured us that the cleaning staff would take great care of the car, he was overly generous with his estimation of their work. the third row was not vacuumed at all , door panels not cleaned, the left side of the car was cleaned perfectly on the inside but the right side was almost untouched, and they threw the floor mats in the baby car seat. We paid for deluxe service, I ended up cleaning it myself the next day. I gave 3 stars because the staff I encountered was very helpful and the waiting room was clean and comfortable.

Char C

★☆☆☆☆

5 months ago

3 time I’ve went there only because it’s close to me. Each time is worse than before. 30 dollars in the toilet! Never again!

Joe Kemphaus

★★★★☆

11 months ago

I've had good experiences at Royal and bad experiences at Royal. Most recent time was a good experience. They were quick and they really got my car cleaned. Which that's kind of the opposite of my last experience.

Veda Genous

★★☆☆☆

11 months ago

This is my second time going to this car wash. I came here because my daughter referred me. The first time it was good but today was not good. The worker dried my car with a red towel which left red lent balls on all my windows. I had to clean my windows all over again. I called and the young lady apologized and said she would let them know. I won't be back for a while.

Ashanti C

★★☆☆☆

6 months ago

The new staff is not like the old staff. I had to take my car back to be clean. The doors were not touched and lacked the smell of a clean car, the windshield was still dirty after I paid at least $40 including tips.. i’m about to find a new place after I’ve been going there for at least 10 years

Jason harris

★★★★☆

2 months ago

The outside was amazing but they could have paid more detail to inside the car when they were trying to detail it. Necrophantom

Miss Ash

★☆☆☆☆

a year ago

Terrible experience..I just left from here and these people did an awful job. My steering wheel is still dirty, windows blurry,I will never return!

Folana Burden -Thomas

★☆☆☆☆

9 months ago

I usually go to Royal & they do pretty good job. This past weekend they did not. I have an SUV & it seems like the workers were not on it this weekend or had been really busy & tired. I went around noon & I wasn’t feeling the best & after they cleaned my car, I left. Driving down the street I noticed they didn’t wipe off anything inside my car at all. Just dried it & did the windows. I should’ve checked it before pulling off since I witnessed two other people had told the guys they had missed spots of vacuuming & wiping the inside.

Judy Mahan

★☆☆☆☆

5 months ago

I have been going here for years, but today was the last time. $32 for a car wash plus a $6 tip for a lousy outcome. The inside of the building is dirty and in disrepair. The mechanical wash was poor and the human detail was just as bad. All the windows were smeared with film that wasn’t wiped off. The vacuuming was poor.

Mary Williams

★★★★★

3 weeks ago

I'm always pleased with the service I get there the staff is very professional and the service is everything I expect it to be I go once a month for full service and in between washing I go through a drive-thru just to knock the dirt off the outside.. This is my go to spot you won't be disappointed..

Rasel Ahmed

★☆☆☆☆

7 months ago

The only reason I went there because they do hand wash, but it’s not What I expected $36 car wash it’s a rip off They don’t even clean like a regular car wash. Never going back again

M Ward

★☆☆☆☆

Edited a year ago

Owner is HORRIBLE , not worth $35 !!! And I still have dirt / stains in the front of my car. They didn’t wipe out my cup holders , or my front seats. It was definitely an assembly line get in and get out which is fine BUT DO A GREAT JOB !! I’m paying more than enough. I feel scammed , don’t waste your money and all of my tires aren’t even shining as I’ve paid for the highest package. Red rag particles are everywhere in my car !! How is this normal ? Or acceptable. I CAME BACK AND OWNER WAS IN MY FACE DIDNT APOLOGIZE OR EVEN LOOK AT ME very dismissive and belittling … I’m never coming back EVERRRRRRRRRRRRRRRRRRRRR