Google Reviews
Michael Straughn

★
☆☆☆☆
a month ago
I asked for conventional motor oil change, and they gave me a full synthetic oil change! Asked to replace my windshield wipers. They replaced both of them with smaller wipers and still charged me. Turned out to cost 150 dollars for a damn oil change. Was a much better place when it named Valveline!
Tim Beshel

★★★★★
3 months ago
I went to Strickland Brothers on Huffman Mill Rd in Burlington today. Steven Scott was my main contact there and went out of his way to help me and answer some questions. They were very knowledgeable, helpful and honest. I highly recommend seeing them. I appreciate the good service!!
Johnny’s Channel

★★★★★
Edited 4 months ago
Absolutely excellent service! Chris and Kody at Strickland Brothers were fantastic. I came in for a quick inspection and received exactly what I needed with no fuss. The customer service was top notch, and their professionalism was evident. I will definitely be returning in the future. Keep up the great work, gents! 🫡
Brandy Jo Brehm

★★★★★
3 months ago
This was my first time going to Strickland Brothers Oil Change. They did a great job, communicated everything all along the way, and made sure they followed their protocol. The guys in the shop were friendly and helpful. I will definitely be back again.
Diane Hill

★★★★★
a month ago
William, Brian & Autumn were very professional and efficient. I had inspection and oil change and it was all completed quickly and expertly. I will be back again.
Eric Marr

★★★★★
5 months ago
I got there 30 minutes before they closed. Both of the employees were extremely nice, got me in and out of there quickly and also accepted my coupon that I found online. They understood that I was on a budget and suggested things for me to purchase but didn't hardcore upsell me like the Take 5 down the street always does. Would give them six stars if I could.
Lizzie Hill

★★★★★
3 months ago
I waited almost 30 minutes to be seen here due to additional requests from the driver in front of me. However, Steven went above and beyond to make sure I had a positive experience and was in and out on my own oil change very quickly. Steven is the best and his customer service is second to none!!!
shayne suffern

★★★★★
Edited 3 months ago
Customer service was exceptional and courteous . Mr. Stephen at the Burlington NC location on Huffman Mill Road goes above and beyond to provide a service that gives customers assurance that the job is completed successfully and correct. I look forward to having all my vehicles serviced at this location and encourage other customers to do the same. Also Thank you Mr Stephen for your Military Service to OUR COUNTRY AND COMMUNITY !!!
Myra Clay

★★★★★
a week ago
I had great customer service from the greeter William Barclay. William went far and beyond. I will gladly continue to service my vehicle there.
pamela barton

★★★★★
a month ago
Customer service was excellent! Great team work. I have been dealing with this location for several years and today was the best custo.er service I've had. Thank you!!
RoCo Grassroots

★★★★★
Edited 2 weeks ago
Work performed was great. But my information is all wrong. My phone number and license plate is listed for wrong person and they could not fix it. Even my email was listed with wrong person Talked to corporate office. They fixed the entire problem and ever Is correct now. Spoke with staff at facility and very polite and apologized again and reassured me that everything is correct now
Ed Jenkins

★★★★★
2 months ago
This has got to be the best inspection station I have ever encountered. THREE employees came out to greet us with a free bottle of water! This was the kind of customer service that I remember as a much younger person. We were in and out in 10 minutes! I stopped by DELK before going there and was told that it would be at least a hour and half before getting to us. Strickland Brothers exceeded my expectations. I'll be going back for oil changes in the future even though I live 30 miles away!
Donna Lawson

★★★★★
3 weeks ago
They always are very polite and give the best service in a timely matter. They don’t try to push their product on you and they helped check the air in my tires for me when I asked which went above and beyond. Thank you
Steven Smith

★★★★★
3 months ago
It was my first time at a drive thru oil change so I was nervous about it since I normally do my own oil changes, but the guys at Strickland Oil really knocked it out of the park. They were upfront and transparent about what they were doing, gave thoughtful recommendations to help the longevity of my engine, there was clear and consistent communication throughout the shop. And our attendant Steven Scott was phenomenal, he was polite, attentive, he showed us a coupon to save some money on our service, there’s not a bad thing to say about them! I will definitely be coming back.
Diresa Warner

★★★★★
3 months ago
Strickland Brothers staff is exceptionally friendly, attentive knowledgeable. I love the way they greet me with big infectious smiles and a bottle of water. They keep me posted on every thing they’re doing. The guys do an excellent job on our Dodge Ram pickup truck. Thank you 😊
Robin Roberts Powell

★★★★★
3 weeks ago
Easy in, easy out. I needed to have my yearly NC auto inspection. My tech, Autumn, was professional, efficient and very friendly. As a matter of fact all the employees I came in contact with were cordial. Highly recommend this facility.
Shelton Moore

★★★★★
2 weeks ago
My new go to for oil changes. They are quick but still thorough. They keep you in your car so you can see the whole process. They keep you involved the whole time. Great experience and most definitely will recommend them to everyone.
William Atkins

★★★★★
a month ago
Awsome experience the lady got me right in can't remember her name unfortunately but she did my inspection on my truck had a tag light out and she even fixed it very professional and nice and was smiling the whole time only place me and my wife will be taking our vehicles from now on she was working on other vehicles to, make sure to take care of everyone and still got me in and out awsome employee
Liliana Garcia

★★★
☆☆
2 weeks ago
Demarcus was very helpful and did a great job!! However the white lady that was I assume teaching him was very rude and disrespectful. I believe her name started with an A. She constantly had an attitude and was clearly talking bad about him to other employees. She definitely needs to have something said to her. But shoutout to Demarcus for handling it well and not being fazed! He was amazing.
Matt C.

★★★★★
2 months ago
Strickland Bros staff are great. You hear them double and triple checking each step to ensure they are getting things done right. It’s great hearing the team communicate so well. Highly recommended!