Sparkling Image Car Wash

John Hendrix

★★★★★

4 months ago

Adam saved my life getting ready to start with uber his staff treated me like I was at Sea Island Georgia in a 6 star all inclusive resort. Between him and his staff I am going to generate close to 10k in Revenue by the end of the year.

Jacklyn Bailey

★★★★★

5 months ago

My car was very dirty due to a road trip with stuck on bugs and debris. Upon entering the drive thru car wash, the attendant took extra time and care to scrub stuck on matter. My 3rd time here and really pleased with service here. My mom will only take her care here!

Terry Scott

★★☆☆☆

Edited 5 months ago

I paid almost $50 for a wash and detailing but they failed to clean the insides of the windshield and back hatch window. Otherwise, the car was clean. I went back two months later and SPECIFICALLY specified that I wanted the inside windshield and back hatch window cleaned. They assured me they would be done. They weren't. I won't be back.

Diane L Warren

★★★★★

4 months ago

I have had the unlimited full service contract for almost 2 years. I have been very pleased, these guys do a fantastic job! I’m always pleased with the results.

Michael Westmoreland

★★★★★

a year ago

Just get the membership. 65-ish for the highest level vs 45-ish per wash. This place has the greatest glass cleaners I've ever seen. Whatever the tools, whatever the techniques, glass VANISHES when they're through with it. The interior work leaves a bit to be desired (couple door cup holders they've never touched) but they have a seperate deeper detail service on-site, so I see why. Haven't used it yet. Will update here once I have. People are all professional. Love the follow through walk of the wash. They have a rain repellent that where I drive has been a potential literal life saver. If you get the full wash they have a wax sealant that leaves your vehicle glowing. And the bathroom is clean. Which is hardly a sure thing for public restrooms. Would rate 4.5/5, but average up if I have to. Highly recommend. PS Crew recognized track from Fairytail OST. These are men and women of culture. Absolutely tip.

Chris Vargas

★☆☆☆☆

8 months ago

One of the worst customer service experiences ever....I paid $50 for a wash and they didnt clean my wheels or my runner fully....said they couldn't clean it.....brakedust and road stuff. Ridiculous...that's why I brought it there. Dont think I will ever come back. The employee was complaining and even said to me .....I can't believe got to clean this today. Not a positive environment for customers

Jeremiah James

★★☆☆☆

4 years ago

Save your money. Car still has dirty exterior after the wash. Bugs and dirt both. Watched them used window cleaner to clean the dash and leather seats. Minor scratch on front bumper after wash. Not worth the $30+ I paid. Employees are disgruntled and show that they don't want to be there and don't care. Go to a drive through was at a gas station for $6 or $8 and dry it yourself.

Grandnanna Smith

★★★★☆

5 months ago

Over all, they did a good job cleaning my truck. However, I did have to complain twice because all the bugs weren't off the front. One of the supervisors said he cleaned them off, but had to get a young woman to do it right. I hope she didn't have to share the tip with him.

Samuel Hammond

★★★★★

10 months ago

Sparkling Image Carwash is the best Carwash in Bartlett, the staff, the carwash procedura and the after will have you at awe of how beautiful your vehicle will be. Thank you Sparkling Image.

Janny Smart80

★★★★☆

6 months ago

Great car wash service! Just be mindful that if customers are declining membership, respect their response. I'm not a frequent customer at this location so all I requested was a general wash and vacuum in preparation to start traveling for my next military assignment. Stating "well if you want to give me your $50 instead of paying membership price, then I'll take it" is so unprofessional. Perhaps a recourse on customer and sales service would help. Nonetheless, the local manager handled the situation. Again, great car wash service for all of your needs.

Stan

★★★★★

9 months ago

I've had unlimited memberships with two new car wash companies. Neither compare as Sparkling does the vacuuming, wipe down and final touches. My new car was also gaining swirl marks from one of the other vendors. I think this is the best value and better than the other guys.

Katlyn Saxon

★☆☆☆☆

2 months ago

Bad day to get your car washed. Arrived at 12:45pm and watched three cars (who arrived after me) receive receipts, get vacuumed and enter the car wash before I was tended to. Watched as cars are being washed and dried out of order all while the cars bake in the sun before being wiped, as per the service includes. Not only am I frustrated with the service I received, but other customers exchanged complaints outside while waiting. Finally left at 2:21pm.

Sydni Marie

★☆☆☆☆

5 months ago

Not worth the price. 44 dollars and the car is not cleaned at all really. Still bugs on the exterior. Back interior mats untouched. Cup holders and dash still have dust etc on them. I clean my car every week so it wasn’t even a hard job. It just simply wasn’t touched. Better off cleaning your car yourself. You’re essentially paying triple the price for a drive through wash….

Alex Altman

★★☆☆☆

a year ago

Exterior: decent clean on the body, but wheel wells and running boards were half cleaned. Interior: cup holders weren’t touched at all. Customer service was great though. If you need a quick clean up for cheap sure hit them up. If you need a real clean go ahead and spend the money or do it yourself. Later in the day, Just realized cup holders, dash nor windshield were touched. Half job for 50 bucks I guess

TaKeyisha Bonds

★★☆☆☆

10 months ago

I decided to stop in and get the full service wash and vacuum. The agent recommended the $44 package and I assumed that it would be the best since my truck needed a good wash and vacuum due to me always being on the go. The staff were friendly and the outside of my truck was cleaned well. However, staff poorly vacuumed between the seats and didn’t even wiped the interior trays. The only reason why I didn’t stay to request for a refund or for it to be cleaned out better. Is because I had an appointment and needed to leave. Needless to say, I won’t be back.

SCS

★★★★☆

2 weeks ago

Love this place & have my car cleaned there regularly & as needed. Service inside today was awesome & car was finished with dispatch. When I got home, I noticed the back windows had been completely missed & compartments & other prominent areas in front were overlooked. I wish I had noticed when I was there, but didn’t. Also, I was pitched an upgrade for addl $$ when I arrived, but declined. Normally I get a decent car wash when there, but this time the actual cleaning was only marginal. I’ll return as it’s usually great. Next time, I’ll not assume it was completely done & check carefully. Still- great place, local nice staff & location is convenient. Just one bad experience out of many good ones.

Donna Davis

★★☆☆☆

3 months ago

When I arrived, the young lady said the $44.00 package would be good. She ensured me that they would scrub the inside of the car doors and wipe clean the dirt. Well, that didn't happen. When I asked them about it before I drove off, they said I would have to go to a detailer. They never mentioned they had detailing services that would have to do that. There was dirt left on top of the vehicle and he said that a detailer would have to get the rest of the dirt off of it. Unfortunately, I won't be returning. I gave it two stars because the employee on the inside was so nice.