Sparkling Image Car Wash

Lanna M.

★★☆☆☆

a year ago

This is the second time in a row that my detail service has been below par. I ordered the $45 package and it was absolutely not worth spending my hard earned money on, Including the $10 tip I left. My windows and mirrors are streaked, my dash is clearly not clean, or cup holders. All the times I was here my trunk was vacuumed, but not this time. I’m so disappointed with the new management that took over Simoniz. The lady waved her rag in the air to say they were done, but as I was approaching my car people were still trying to clean it… why would you say my car is done when it is clearly not? Please do better for your future customers as I will not be back. Extremely disappointing.

Cathy Sneed

★★★★★

a month ago

My upholstery was in serious need of deep cleaning. The young man who worked on my car was extremely thorough. My seats look brand new in a 2017 car!

Mary Leddy

★★★★★

3 months ago

My car looks like new after being detailed by sparkling image car wash. They buffered out the scratch and it is completely gone. I am so happy with the results that my husband is taking his Corvette to be detailed next week. They did a fantastic job.

Bhavin Amin

★★★☆☆

3 years ago

Car wash it self is good. I took my work truck for annual inspection. As the advertisement, they give you their best car wash. I was told by the attendant that due to the reck on my truck, the truck will not fit the car wash. And they will give me rain check. I asked to see if they would clean the inside of the truck instead of car wash. I was told no and it will be extra because the free car wash is the basic car wash with the inspection of the vehicle (Not what it says on their advertisement as on pictures). It took them over an hour to complete the inspection. While waiting I saw oversized trucks such as F350 as well as fully stretched limousine. Wondering how those were able to fit in , but not my truck? I finally got my vehicle back with rain check which will expire in 15 days. If it's rain check, why does it expire so quickly? I took my another truck there on which they didn't clean and dry properly. I still had dirt on the doors and smudges on body. Area is also too small for them to clean multiple vehicles at same time, but they do make it happen. I will give them another try with different vehicle to see if I get any better service.

Yesenia Hernandez

★☆☆☆☆

Edited 5 months ago

Seco d time bringing my vehicle here and horrible Job done. I was reassured that it would be taken care of fue to my last experience and was let Down once again … no one noticed there was Still first and residue on the front of the vehicle? I dont feel like I shouldnt need to tell them how to do their Job !

Bill Meili

★★★★★

5 months ago

These folks do an excellent job. We've been using this store off Harwood and 121 in Bedford for years, and I had them detail my Silverado this past weekend. Beautiful. Truck looks new! Everybody on the crew, from the initial sales guy, on up through the detailers and the manager went above and beyond. Spend a little extra and go first class!

Thomas Redlinger

★★★★★

Edited 4 months ago

I use this place at least 3 times a week ( unlimited Package), Nick, manager is awesome as well as his management team Mr.David and Mrs. Jamie, they take care of everyone. I am extremely happy this location has the management team here. Great team members, they do great work, take pride in their work as well as customers.

Dong-Is Uge

★★★★★

2 months ago

As a proud member of the Asian community, I take very big pride in a job well done at a good price, the young man who greeted me today was very well informed and polite. The Individuals in blue shirts were top-notch in the making sure the inside of my car was vacuumed, not only correctry, but in under 20 minutes but to top it off, phenomenal management! I can’t ask for much more in a company.

F N

★★★★★

3 months ago

Fantastic! Brilliant! Anyone saying less is simply lying. 🤥 This car wash has had its ups and downs over the years but someone is doing something right! Managers are always helping pass off cars and getting the lines moving. Busy or not I’m typically out within 20 mins or less. These guys never stop delivering top tier service and amazing details! Thank you team for an excellent job done right!

D Ficaccio

★☆☆☆☆

a month ago

Was not impressed with the upsell approach to what was “thought “ I should buy or was the best. And then when I asked for info about the lower priced option I was given a response of “ sure. I guess you don’t care about ur car “. Not appreciated. Then I bought a greeting card in the store where I had to wait for a person to finally arrive to assist. No good morning. Hello. Or greeting. She could have cared less that I was making a purchase and not once made eye contact with me. Basically turned away as she flung my receipt on the counter. I will not be back nor will I recommend if this is the non service I can expect.

Bryan Boggs

★★★★★

5 months ago

This is the greatest car wash in the area! Always clean always friendly. Love the unlimited full service. I uber so they always take care of my clients mess. I never have anything negative to say. Nick, David and Jamie, the managers are phenomenal!! Thank you all for making my car clean!!

Dave Chapman

★★★★★

a month ago

These guys did a great job cleaning my Truck and the sales guy Jacob was very courteous and helpful when selecting my wash. Thanks again for a job well done. Highly recommend!!

Donna Gonzales

★☆☆☆☆

8 months ago

It's a good thing I don't come to this place very often because the way my car was left i was not happy at all. Outside on my hatch was water spots that we had to ask them to clean off and the inside had trash left all over and they didnt clean the front windshield on the inside. Highly disappointed, this is not what i am used to from them.

Christal Dillard

★★☆☆☆

4 months ago

The outside of my car looked great, but when I looked at my backseat-no denying the vacuum process was rushed. Why pay $30 then have you go do it yourself! My sunroof glass was only partially wiped. All they had to do is pull back the shield and wipe it completely! Very unsatisfied & felt like the service did not meet the price

David Waters

★☆☆☆☆

8 months ago

If you feel like paying $150 to have your car cleaned and have 4 people working on it only to have to point out the streaks and spots and literally wipe it down again from front to back when you get home then this is the place for you. I gave this place a second chance - the second experience was worse than the first. They did a great job on the inside.

Daniel Woodhouse

★☆☆☆☆

Edited 6 months ago

This place used to be good. Idk what happened. Had rub mark on my truck. They said it was a scratch. Couldn't get the mud splatter off. Payed $45. Got home and cleaned the rest off in 5 minutes. Looks like I'm looking for another place to wash my cars. Wish I could add pictures. I thought I would give them another chance. $125 detail couldn't even clean the outside. Didn't even clean the roof. Nobody has pride in there work anymore. How hard is it to clean a car

Ataisha Washington

★☆☆☆☆

a week ago

This place has gone way down. The detail service is horrible. I payed $144.00 for a shampoo after spilling something in my car plus a wash. Withing 15 min I got my car back. It had never been shampooed, they hadn't even vacuumed it and the guy argued me down saying that the shampoo was done in the back and that for what I paid, they only do a quick vaccum. For $144??? I paid $84 just for a shampoo.This spill was no small spill. My carpet is black and the spill was red tomoatoe sauce. It was as if it was invisible. He was telling me it was done while I'm looking at the red sauce still dried into the carpet untouched. Another worker came over looked at the car and apologized. They then took it over to detail. This is the second time I've tried this place. I thought the first time may have just been a fluke. I paid extra to have dog hair removed the first time, but after the service, the manger said they don't have the tools to remove dog hair. Huh??? After arguing with him because he wouldn't refund my money, he sent it back to have them try it again. This place is very poorly run. The workers are very lazy and the management supports it. The service here used to be stellar years ago. Not anymore. Don't waste your time and money here and be careful of the lil young guy that greets you. He'll try and fast talk u into spending crazy money, and they won't deliver quality service. He never starts with the lowest $ wash, so you have to ask. Smh