Shell

Brenda S Meza

★★★★★

8 years ago

Always friendly, and helpful, clean restrooms as well.

John Carbahal

★★★★☆

9 years ago

Friendly Clerk good prices and good selection of drinks and snacks

David Little

★★★★☆

9 years ago

Good convenient gas station. Easy access in and out and typical gas prices.

Mellanie Martinez

★★★☆☆

8 years ago

Great for a quick run in and out and gas. I was a bit bummed there was no fruit.

Shawn Warehime

★☆☆☆☆

Edited 2 months ago

Mostly great employees, cheaper prices with the new ownership.

Kyle Roel

★★★★☆

Edited 8 years ago

Great location to get gas or some snacks before/after a trip to the beach. Easy to get to and rarely busy.

Sam Richardson

★★★★★

3 years ago

Wonderful people. Very friendly and helpful in my wife's time of need. Highly recommend.

Qing Fan

★★★★☆

8 years ago

There is a restroom for customers only in the corner of the shop.You can ask the shop assistant for the key.He will be nice to help you.

Oscar De La Cruz

★☆☆☆☆

a year ago

NOT 24 HOURS! just went at 5:30am and pumps are turned off....

Caroline Ullrich

★☆☆☆☆

8 years ago

last 3 months they have been really low on a lot of things, a lot of Items are not getting re-stocked. 3-5 days ago I went to get my mom some orange juice- they are OUT OF THAT NOW!! ALSO THE REFRIGERATOR IS BROKEN. NO SIGN on it saying out of order, nor were the drinks removed out of it to save them- STOCKED WITH WARM DRINK THAT ARE OR WILL BE BAD NOW ANY DAY. LAST ORANGE JUICE I BOUGHT THE REFRIGERATOR WAS I GUESS IN THE PROCESS OF GETTING WARM. NOW IT IS. WONDERING IF THEY ARE GOING OUT OF BUSINESS, SINCE THEY ARE NOT RESTOCKING A LOT OF THINGS, PLUS NOR REPLACING A BROKEN DOWN REFRIGERATOR. GUESS I WILL HAVE TO GET USE TO GOING ELSEWHERE!!!

Caroline Ullrich

★☆☆☆☆

6 years ago

Yes, people need to know that when they go to this shell location on lighthouse ave that they need to watch carefully in what they are being charged for an Item. I have been going there for 5 years ( unfortunately because its easy acess). But I'm not going into the store any longer due to management, also I'm tired of getting taxed for food, getting charged the incorrect prices almost all the time. having to watch all the time making sure I'm not over charged.

Michael Schellhous

★★★☆☆

Edited 8 years ago

First and foremost... the day crew deserves five stars! They are the BEST. I'm sure the night crew will learn how to show a little more respect for their customers soon enough. But the hours are ridiculous. How about staying open a bit longer in the evenings? Pacific Grove is a pretty safe area and you would definitely benefit from adding an hour or two.

Cp Il

★☆☆☆☆

2 years ago

Even though this Shell Oil Co. so-called-service station specifically lists “restrooms” as one of its offered amenities, when I walked in last week and asked where it was, the shaggy jerk behind the counter had a good laugh when he told me there was no restroom available for the “general public,” even though I’d just purchased over $80 worth of gasoline (and subsequently found "restrooms" listed as available at that gas station on Google Maps). While I was standing there trying to hold it, he found it even more amusing to direct me down the street to a Trader Joe’s. (Do you suppose Shell’s risk managers are okay with this?) I have since cut-up my Shell card and returned to relying on Unocal, the gasoline company I grew up with.

D31M08 :3

★☆☆☆☆

2 years ago

I got here, under the wishful idea that it was open 24 hours like google said it was, and the place was empty. Doors locked, even though the lights were on and there was music playing. I waited 20 minutes for something to happen, assuming the worker had just gotten on break or something when I arrived, and nothing. I didn't even see anyone outside or any place that could signify it was a worker taking a break! Do not recommend.

David Achacoso

★☆☆☆☆

8 months ago

Not open 24 hours! I came later at night to fill up and asked if they were still open, the man was very rude when telling me it was closed. It says open 24 hours on Google! Don't get rude and mad at me when it says you should be open online. AVOID

Marco Sierra

★☆☆☆☆

11 months ago

Attempted to buy tobacco, he asked for a valid ID so I presented my valid US passport. Then said he couldn’t scan it and took it as disrespect and asked me to leave. Awful customer experience. YOU DONT NEED A DRIVERS LICENSE TO BUY TOBACCO, YOU NEED TO BE 21.

Roblox CRASHDEVNITY

★★★★★

8 months ago

5 stars, had the dill pickle hot cheetos that I wanted (was not available anywhere else at the time) that made me very delighted. The gas station had a great atmosphere, great service the old lady was nice, and yeah that's all I gotta say.