Google Reviews
EMA KING
★★★★★
2 months ago
I just purchased a Maverick this week, and Casey Carter was fantastic to work with. He was incredibly helpful, patient, and made the entire buying process smooth and stress-free. Casey went above and beyond to find the exact vehicle I wanted in a very short timeframe. Everyone at Sanders Ford provided a wonderful experience. Highly recommend!
John Lambert
★★★★★
a month ago
Thomas and Eva were great. They worked with us to get a good deal. Valeri did a great job with the finance part. We’re very happy with our vehicle and would do business with Sanders Ford again.
Roman Dayrit
★★
☆☆☆
3 months ago
I made an appointment to have my vehicle looked at regarding a light on my dashboard that has been consistently on for over a month. I finally had time to have it looked at. I went in for my 0730 appointment and asked since I was there if I could have an oil change and tire rotation done as well while I was there. So I was waiting in the waiting area for about 30 minutes before I had a co-worker pick me up so I could get some work done. Upon finishing up with the time sensitive things, I was dropped off at around 1pm and checked in to ask about the status of my vehicle. I was told my servicing provider was still at lunch and I will be hearing back shortly. I waited in the waiting room about 20 minutes before I rechecked if anyone was back from lunch. Since the office had more people in it, it seemed people's lunch break was over so I asked for a status update again. I was told my vehicle had just finished up with the oil change and tire rotation and the diagnostic for my dashboard light hadn't been done yet. I asked how long it would take to run a diagnostic and repair and was told there's no telling how long it could be. I asked for my vehicle back because I didn't have time to wait any more as I have a busy schedule and I was responded to with, "have you been waiting?" Of course I've been waiting! I had been waiting all day for some sort of status update and had to show up in person to get a response. My vehicle was in the dealerships possession for about 6 hours. I could've changed my own oil and rotated my tires at home in less than 2 hrs. As a technician myself, I know a diagnostic doesn't take long to do. I was very disappointed to schedule an appointment and not be treated as the first priority. I made the 1st appointment of the day and after 6 hrs I didn't get the service I wanted done in its entirety. I paid for services rendered and went home annoyed I wasted my time doing business with this place.
mike merk
★★★★★
Edited 3 weeks ago
Best dealer experience my wife and I experience in a long time . Casey was great . Would highly recommend and will use again for next purchase. Thanks again for making my experience of purchasing new truck great . Thanks Mike and Jane
kristin p
★★★★
☆
a month ago
Dealership was very on point, clean, had a shuttle and was able to drop off my truck when service was completed. Service advisor was very courteous. My only complaint was that i have had the same issue previously, just a different code came up when in warranty, and now outside warranty, they find the issue and it cost me $$...I think assessment should not be based solely on code, but other issues in the area should be tested so customers are not back and fourth with issues, repeating services and costing more.
RJ P
★★★★★
Edited 3 months ago
Just recently took my Ranger to Ford Sanders for a high-pitched squealing noise. Mike took great care of me and had my truck ready earlier than expected. I’ve been coming to this dealership for routine oil changes, and they’ve never let me down. The service is always outstanding, and they genuinely support military service members. I highly recommend this dealership for any car service. Big thanks to Mike and the entire service team!
Zachary Witkop
★★★★★
6 months ago
Thank you to Anthony and Jeremy for making my 2025 F-250 purchase the easiest car buying experience I’ve ever had. I had extremely specific options I wanted that I was having trouble locating nationwide. After a call with Anthony he located a truck in a different part of the state that matched what I was looking for. That truck showed up a day later and the paperwork was ready for me when I got there. Jeremy in finance fought for a great rate in this economy and came in a couple points below expectations. Thank you to the Sanders Ford Team!
Billy Merrill
★★★★★
7 months ago
Exceptional car purchasing experience at Sanders Ford. Jesse and Randy worked as a team to provide a fair deal on a new 2025 Ford Explorer Platinum trim. The vehicle was still in transit when I first contacted Sanders Ford. Jesse responded within hours. Randy finalized the OTD price while Jesse was out. He took the deposit on the day the vehicle arrived (Thursday). Friday the vehicle went through their inspection process and dealer pre-delivery prep. Saturday morning Jesse finished up his portion of the paperwork and off to finance to complete the purchase. Afterwards Jesse throughly explained all of the features of the vehicle and setup driver preferences in the infotainment center. Thank you both for an excellent car buying experience.
Trevor Brown
★★★★★
2 months ago
Hands down best vehicle purchasing experience I've ever had. Nathen, the sales consultant, was very thorough and thoughtful in explaining the features of the truck I was interested in buying and was extremely helpful throughout the entire process. I will definitely be returning to Sanders and asking to work with him for any of my future car buying needs.
Glenn Turner
★★★★★
3 weeks ago
Gastón and Nathen and Mike are the best. Great experience and didn’t take long. The salesperson you pick is where your experience starts at any dealership. Gaston was awesome and made sure our experience was flawless.
Logan Whaley
★★★★★
3 weeks ago
Had everything handled before I even walked into the dealership. Brennan has been a great salesperson before and after the purchase! 10/10. Great prices and the owner is a great person who cares about his customers!
Don Gregg
★★★★★
a month ago
Jesse is the greatest! I throughly enjoyed working with him on the purchase of my F250. If you’re looking for a vehicle I highly recommend you see him first. 🇺🇸🫡
Steph Marie
★★★★★
2 weeks ago
Easy to work with! Extremely welcoming staff! Their service is by far amazing! We appreciate everyone there especially our Sales rep Gaston for making it so easy to purchase not our first but our 2nd new Ford , Thank you!
Terri Ellenberger
★★★★★
3 months ago
Eric Jones is the best salesman! I NEVER feel pressured. If you let him know you might be looking for something he keeps an eye out for it and lets you know in a reasonable amount of time if he can get it for you. We’ve bought several vehicles from him there in Swansboro.
Brennan Wood
★★★★★
3 months ago
If you are looking for a new ford Casey Carter is a top of the line salesman! He was very knowledgeable and was patient with me but got me the exact truck I have wanted. I highly recommend Casey he is the man
bryan r.
★
☆☆☆☆
Edited 2 months ago
ok, I can only relate my experience. Made an appointment and it then took two days to diagnose the issue I reported to them. Then they give me a list with ungodly amounts requested. I took the diagnosis to my regular mechanic and he found that not all the repairs they wanted to do were needed and the end price was 1/3 of what they wanted. Independent mechanics can do everything this place can do and for a much much cheaper price. Support your local mechanic.
Brittany Gamble
★★★★★
a month ago
We love our new Ford Explorer! Huge shoutout to Gaston Cobb at Sanders Ford for making it happen. From the first conversation to driving off the lot, he made everything smooth and enjoyable. If you’re shopping for a vehicle, go see Gaston—you won’t regret it!
Kenneth Bush
★★★★★
Edited a month ago
The Bush Family has been dealing with Sanders Ford since the 1970s, this is just latest in a long line of vehicles purchased at this dealership!!!! Mr Arnold is the latest of a long line of fantastic salesmen to handle the family purchases since the late1970s. Everyone there has given whatever needed to succeed in customer satisfaction. With the addition of the in house insurance services, they were able to save me a tremendous amount by getting all three of my vehicles insured for less than I was paying for two insured vehicles!!!! Thank You each and everyone that anything to do with my new to me 2018 Edge!!!!
Joshua Nodurft
★★★★★
3 months ago
Great experience overall. Cam was easy to work with. He was knowledgeable and listened well. When it came time to discuss the numbers they were presented clearly. Lastly they got me out the door quickly. Nobody wants to spend the afternoon stuck at the dealership. Go to Sanders Ford and ask for Cam!
Denise Wamack
★★★★★
2 weeks ago
My parents have been dealing with Gaston for all their ford purchases and have always told me about his above and beyond customer service. They finally convinced me to go see him they said you tell him what you’re looking for and he will make it happen and he did. I was very happy with everything Gaston even took the time to sit in the car with me to show me all the new stuff that my old car did not have . Would definitely recommend him and definitely would go to him for any future purchases. Thanks Gaston 😀
