Google Reviews
dylan pate
★★★★★
5 months ago
Everyone in this place is awesome and very helpful. Customer service is number 1!
Thomas Ragsdale (TJ)
★
☆☆☆☆
7 months ago
A sales associate tried to get an upsell on me by saying that oil, filter, and cabin air filter were the same price as oil and filter because of a package deal. I found out he was misleading me. The oil and filter alone was 9 dollars cheaper. He then wasted my time by bringing me over to the self checkout even though we were already at the normal checkout counter. I'm guessing so that his stats were not negatively affected. Very sleazy and misleading service.
Nathanael Jones
★★★★★
9 months ago
I just want to say how awesome Mrs Jackie and her commercial team are!! They always go above and beyond to help me out with all of my needs. Whether it’s going all over town to find the parts we need asap for lie customers or just making sure we are good. I appreciate them very much
Stephanie Belser-Dixon
★★★★★
6 months ago
The staff was so helpful and I love the way they work together to give you answer to your questions or issues with your car. Great store!
Collin Oberhauser
★★★★★
8 months ago
Good heavens, what a splendid experience I had at the auto parts shop! I arrived with a most perplexing issue and the mood of a man whose horse had gone lame, but lo! Enter John M, a true gentleman of the trade. With a keen eye and the grace of a seasoned blacksmith, he knew just what part I needed and fetched it faster than you can say “alternator.” Never once did he scoff at my lack of mechanical know-how, nor did he try to sell me snake oil or other such nonsense. If ever your motor carriage is in distress, I strongly advise you seek the aid of John. Five shining stars, and a hearty huzzah to the finest partsman in the realm!
Chelsea Smallss
★★★★★
11 months ago
I had a fantastic experience. John helped me on multiple days and multiple purchases in a span of a week. He was very patient and knowledgeable on all the parts I needed. This Auto zone is always organized and clean. Great people that work here.
Sarah Osmon
★★★★★
11 months ago
The entire team is incredible. Joe, John and Chris all went above and beyond to help me find everything I needed for my vehicle as well as ensure my battery was put in correctly. They even were willing to show me how to use the battery cleaning products because my battery had caused some bad erosion. They were awesome!!!
Tommy Rafferty
★★★★★
8 months ago
As the primary person ordering for a shop we have many options on who to order from. The other competitors are constantly asking, sometimes even begging for our business and how they can get more sales from us, the answer is simple. The customer service that we receive goes above and beyond what is traditionally expected! Jackie and her team are able to find parts no one else can even when it looks like the only option is ebay. I will add that even on her days off she answers her personal phone and helps answer questions or find us what we need. The commercial team are always friendly and eager to help even when we mess something up. As the commercial manager she has brought us homemade baked goods for birthdays or just as a thank you for our business.. (who does such personal things anymore and it just makes the business relationship feel personal) I can say without Jackie, Eric and the rest of the commercial department we wouldn't be buying from Auto Zone. So thank you for having such knowledgeable, caring and helpful individuals for us shops it doesn't go unnoticed and we appreciate them.
Kevin murillo
★★★★★
a year ago
I had an excellent experience at AutoZone thanks to John and Alexis! John quickly addressed my needs with efficiency and professionalism, ensuring my visit started on the right foot. Alexis then took over and truly went above and beyond. Her expertise was evident as she helped me track down the exact parts I needed. Her knowledge and willingness to assist made my shopping experience seamless and enjoyable. Both John and Alexis exemplify outstanding customer service. I highly recommend visiting this store for reliable and knowledgeable assistance!
Andrea Lloyd
★★★★★
5 months ago
Went today for battery cap covers and the gentleman knew exactly what I needed and put them on for me. If I ever need anything else I will definitely return.
Sarah Rounds-Reenalda
★★★★★
11 months ago
The team was extremely professional and helpful. John was able to help me get filters for my cars engine and cabin over the phone and held them for me so I didn’t have to worry about having to track them down again after I got off work. When I got there, Chris was super sweet and helped me get the right battery as well as the brush I have been looking for to clean my terminals. After that, I was really nervous trying to use the cleaning spray and protective gel so Joe was kind enough to show me how to use them as well as went above and beyond by testing my starter and alternator because I had mentioned I was concerned they may also have been contributing to my car not starting. Over all my experience was great, and I will definitely be going back!
Sean Selleck
★★★★
☆
5 months ago
I loved this place. Staff is super friendly and fast. I recommend everyone coming if they need something.
Raymond Alfaro
★★★★★
9 months ago
I recently visited AutoZone with a car issue and was immediately greeted by Alexis, who has an absolutely amazing smile and a bright, welcoming personality. She quickly offered to help, and along with John, they both went above and beyond to assist me. Instead of just selling me parts and hoping for the best, Alexis and John took the time to understand the problem and helped me find a real solution without pushing me to spend a lot of money on guesswork. Their knowledge and willingness to help were truly outstanding. I really appreciated their genuine care and expertise. Thanks to Alexis and John, my car is back on the road! I highly recommend this AutoZone location because of their exceptional service.
John Giltz
★★★★★
2 months ago
Didn't have my part, but went well out of their way to help me find it online!! Have always been very polite and helpful! Thank you!
Nick Heckathorn
★★★★★
6 months ago
This store took the time explain how the lifetime policy works (good for 9yrs). For the first time ever over the course of 15+ years I was able to use the lifetime warranty due to store going through the process of looking up my account via telephone-# and unlocking/resolving issues with it after years of being told I had to have a receipt. ( in this case it would have from 6 yrs prior) So again thank you and this experience has revived my appreciation for AutoZone
Samantha B
★★★★★
2 months ago
John was helpful in checking my battery and changing it out for me. He also helped throughly and nicely explained the differences between items I needed for my vehicle.
Stacie Robinson
★★★★★
2 months ago
Visited the store twice. Both times was helped by John M. Great customer service. Store was very clean and easy to navigate. My number 1 store now!
Jeremy Kight
★★★★★
a month ago
On multiple occasions, this AutoZone has saved me a ton of money because their employees genuinely know what they’re talking about and help you out. Shout out to John for helping a brother out! Come here before you go to a mechanic.
Arianna Grove
★★★★★
a month ago
John saved my life today!! In the middle of a huge snow storm my truck battery died. I went to several other locations that were either closed or told me they couldn’t help due to the weather. I came over here and he immediately gathered his tools and went to work changing out my battery for me. I won’t be stranded tonight thanks to him. 10/10 thank you so much!!
Mossball388
★★★★★
a month ago
John was very helpful, and very cool and awesome. Such a great guy, not only changed our battery, but also our lives with his epic top notch service. We definitely will always be coming here for any of our car-y needs!
