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Contact Information
About Business
Route 5 Car Wash brings expert Car Wash solutions to the local community in Palisades Park, NJ, Open ⋅ Closes 5:30 PM, ensuring every car leaves looking brand new. From Car wash, Car detailing service to comprehensive Car Wash detailing, they maintain the highest standards of service quality and customer care. Local car owners in Palisades Park, NJ appreciate their meticulous attention to detail, leading to a consistent 4.7/5 rating from 1233 reviewers. By focusing on the specific requirements of the Palisades Park, NJ area, they have built a loyal following among local Car Wash customers. Explore their full range of Car Wash services and see why they are a preferred choice for customers across Palisades Park, NJ and beyond.
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Typical Pricing in Palisades Park, NJ
While specific pricing for Route 5 Car Wash is not publicly listed, car wash services in the Palisades Park, NJ area generally follow these local averages:
Google Reviews
Fuzz Wuzz
I admit that your staff did a good job in your cleaning services. However, I don’t think that you are that transparent about your monthly membership. The contract stipulates that you require at least 10 days before the next billing date to cancel your membership. And it has to be canceled on premise – we had to come to you in person to cancel as we could not do it over the phone or through the web since you guys don’t answer the phone or communicate at all through the website, text or your Facebook. I can attest that because I tried to contact you about the matter below and you did not respond to my text, phone calls or my emails. You make it really hard to cancel the membership. I call that unethical. Last week I drove up to cancel my membership – I parked my car by the self-cleaning area so that I can walk up to your staff to cancel my membership. There were no office and the only way to cancel is to talk to the guy in the entrance of the car wash. We had snowstorm for the past week and there were a lot of ice/snow that are accumulating on Rt. 5. You did clear the sidewalk – which are meant for public BUT you blocked the sidewalk with yellow tape saying that it is a liability if someone fell on the sidewalk. Your staff would not let me use the sidewalk. Instead, they said that I have to walk down on Rt. 5 on the road So the ONLY way that I can get to the entrance of your building to cancel my membership - is to walk on the spilled snow slippery road with oncoming traffic that is honking when the passed me because it is a dangerous place to walk (since you blocked the sidewalk). So let me get this correct - as long as you prevent yourself from being liable from lawsuit by blocking the sidewalk - you could not freaking care if you put your customers life in jeopardy because they have to walk on the highway? I saw a school kid that have to trudge on slippery ice mold because he does not want to walk on the road, and the sidewalk is closed by you. If that high school kid happened to slip and fall on the road and be killed in an accident – it will be YOUR fault. According to tort law - specifically in the area of negligence and strict liability – you WILL and CAN be sued for creating hazardous environment that cause death and accidents to people because you were blocking the sidewalk. You created unsafe environment by thinking that you are protecting yourself from liability but believe me it is less likely that people will get into accident walking through your sidewalk than walking on ice or the side of the road on incoming speeding traffic. I tried to reach out to you about this matter – aside from your “wow thanks for leaving us awesome reviews respond” – you pretty much don’t communicate elsewhere. You might do a good job cleaning vehicles but you neglect your responsibilities and duties to your customers and your community by incorrectly protecting your interest but not the people around you. I hope that no one gets hurt by your selfish action. I will not be back.
CARL L
I’ve been a loyal customer to this car wash for 4 years and I have to say the guys really do a great job and never disappoint. This is not a perfect world and sometimes they miss spots here and there but that’s no big deal. The guys work hard under sweltering heat and freezing cold but they still do their job well. If you really want perfection, go to a professional detailer, leave your car for a day or more and pay premium price. To these gentlemen, keep up the good work and it’s always nice to see your friendly faces ready to serve loyal customers like me👍🏼
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