Google Reviews
Sakira Baez
★
☆☆☆☆
8 months ago
Just drove through and this was still on my entire car after I went through the car wash. Supposed to be a spot free rinse. The vacuums didn't work well. The employees weren't very it's helpful or friendly. Save your money and go somewhere else
Art Hyde
★★★★★
Edited 4 years ago
My wife had her Cadillac washed at Okie Carwash in Edmond this passed weekend. The guy who was instructing her in respect to getting her car inline with the moving rails was new at his job. He misdirected her by using his hand with his thumb and forefinger protruding at the same time, in two different directions. The chrome front wheel of her car was seriously damaged. She filled out a report and kept a copy, then telephoned the manager. Apparently, a video review of the accident has to take place before they make a judgement in regard to replacing her wheel. I will report with a new review once our case is decided. They have been pretty nice up to this point, and both of us have used this carwash many times in the past without incident. More later. Matter resolved: Well, the manager of Okie Express on Santa Fe - Edmond, OK got back to us. He paid for a new wheel, arranged for my wife to go to a tire/wheel store here in Edmond. The guys at the tire store replaced the damaged wheel, balanced the tire/wheel and she drove home. All this took about 1.5 hours. My wife and I are very pleased with the management of Okie Express carwash. Thanks for your quick resolution to a mistake made, yet resolved in a very friendly and professional manner. We will continue to use this carwash. It's unusual for a business to manage a consumer problem/issue the way this company did in this day and time. More companies should be more responsible for their mistakes. All of us make mistakes but few admit and resolve them the way this organization did.
Christy Viers
★
☆☆☆☆
4 months ago
These car washes will straight up scratch your vehicle. They can pick up a small twig and it will destroy your paint job. BEWARE!!!!
J. Kim
★★
☆☆☆
6 years ago
Mixed feeling, I bought a monthly pass and used a couple of locations in Moore, Norman and Edmond. I noticed that the wash chipped a bunch of paint off and scratched my cars here and there. Their brushes might run too fast, or they put too small amount of shampoo/water to wash a car during the process. If you have a black car, plz look around your car whenever it's washed. I'll need to find other car washes.
Sheena Garcia
★★
☆☆☆
6 months ago
I've been a member about 2years pay 29.99a month that's with tire shine and bugs removal sometimes I get the tire shine sometimes I get bug removal only at the one on Sooner the other it's has been fine but then I'm pulling trash out the vacuum and this is the one close to home I hope they can get it together
Mary Monson
★★★★★
8 months ago
My first time to drop by Okie Express Auto Wash and I was delighted to receive professional help from Taylor, the attendant, and his attention to getting my old car clean with extra attention to the wheels. I am thoroughly pleased with this business and will go there for my car cleaning needs. Thank you, Taylor.
dwayne white
★
☆☆☆☆
2 months ago
Their wash system scratched my new car. The worker knew me and actually vouched for me. This was the only place I have taken my new car and they would not pay for it nor do anything about it. I would never refer anyone to them
Mike Rider
★★
☆☆☆
6 months ago
Went through the wash and when finished had grease on my windshield. So I went through again. The manager went to look if look at the equipment then let another car me and through agin. The grease did not come off. And what is annoying is the manager did not really seem to care. Also, as I was leaving I asked another customer if they too had grease on their windshield, and he said yes.
MO RAHMAN
★★★★★
5 months ago
Great place to get the car detailed yourself and amazing staff. I’ve been with them for years now and had no issues. I always go there for car washes and free vacuum
Paul McGee
★★★★★
6 months ago
I’m 85 and unable to vacuum my Jeep. After my exterminator wash Cooper did it for me. This car wash is the best I’ve ever had across several states. I now am a resident of Epworth Villa in OKC.
Shelby Johnson
★
☆☆☆☆
4 months ago
2:45pm on a Saturday and got stuck in the middle of the car wash with an infant and toddler. Pulled around to vacuum out the car and they lied and said the vacuums were broken, they said there was a "blockage." No refund or anything offered.
Chase Kruger
★
☆☆☆☆
a year ago
Someone keeps deleting my review, but I will continue reposting updates Because you demolished my transportation to and from dialysis and nationwide transplant centers!! NO APOLOGIES OR COMPENSATION FROM OKIE CAR WASH!! I used to have a monthly membership to Okie Express Auto Wash - NW 178th & Western (1116 NW 178th St, Edmond, OK 73012). The staff was irresponsible about doing their job! I had just bought a Lexus RX 350 and only had it 3 or 4 days. I decided to take it through the car wash for the first time. The attendance let someone driveing a Tesla in the automatic car wash behind me. The driver of the Tesla drove over the dolly that pulls cars through the car wash. He hit me TWICE! I am on dialysis in looking for a kidney transplant, This vehicle was intended to be my transportation to and from transplant centers across the United States!! I never received so much as an apology or compensation from Okie Car Wash. HORRIBLE CAR WASH! The lesson is don't use automatic car washeses!! My vehicle has been deemed a TOTAL LOSS!! I'm left with a $15,000 balance on the car. Plus, the tag title and tax on a car that I drove three times. Never mind having to go without a car for two and a half months.
Samer Al Alam
★
☆☆☆☆
2 months ago
I washed my car for 9$ and my car came out dirty. I asked for a rewash, the person working there said the 9$ wash you get what you get! as if 9$ is not money, as if a 9$ wash does not require him to wash my car! what a joke this company! never ever again! Horrible service!
Cody Climer
★★★★★
3 months ago
Love this chain of car washes, but this location specifically took the time before sending me through to get the excess caked on dirt that was underneath my car. Not sure what this gentleman’s name was that took the extra time but I hope he gets the recognition he deserves!
Mike Gillman
★★★
☆☆
Edited 2 years ago
Half way through the wash the right side brush ripped the antenna out of the van and then promptly smashed into the right fender and door. The impact mis-aligned the right side of the van causing the back sliding door to not close and the right side passenger door to close but doing so bent the front right fender to do so every time you open and close the door. The manager wouldn't give his name and was not sorry the least. However the District manager was Awesome and the company paid for all repairs and even a rental vehicle while the repairs were being done. I want to add that the Manager didn't even have a protocol for this kind of thing other than a sheet of paper that he couldn't make copies of because of a broken printer and he didn't have a single phone number to call ask or report anything. Felt to me like Okie Express Policy and procedure problem in training And an uncaring AND under trained under supplied staff.
Chad McCoy
★★★★★
3 months ago
Does a great job cleaning my truck every time I use it. Had some damage to my truck from their company, and they paid it out and got it fixed. Great car wash and will continue to use.
Jon Miller
★
☆☆☆☆
4 months ago
Bought a brand new truck and bought a subscription to your wash on 2nd street in Edmond. 3rd time I used it the hood was scratched by your car wash. A scratch 2 feet long. Showed it to Mandy at the time it happened. I have called multiple times without a call back. Unfortunately going to have to get legal. I would not use this or any OKIE EXPRESS CAR WASH.
Ethan Grayson
★
☆☆☆☆
a year ago
0 stars. First time using Okie, Norman location. Completely tore off the weather seal to my door, and put a decent scratch in my black paint. Just got a brand new car last month so the seal was not damaged, scratch was not there at all before going through your wash. Very disappointed and sad with how my first wash went and will most likely not be returning. Also suggesting no one goes through an Okie wash in the future.
Zachary Arnett
★★★★★
2 months ago
I had originally came just to clean my interior up and vacuum my car but then while cleaning my windows Kevin came up to the car and told me he hasthe same car as me so he'd give me a free car wash on the house. Very Thankful for such generous service and quality and will not be the last time i visit anytime soon!
Clay Silvers
★★★★★
2 months ago
I went to Oki car wash today off Santa Fe and I had A issue and Jackson, the young man who assisted me did a remarkable job was A1 very professional he showed me a lot of things of him, figuring things out himself and he figured it out and got the job done. I appreciate Doing business with young men like Jackson, especially in today’s world where professionalism And Greatcustomer service just really doesn’t exist anymore I highly command Jackson, the young man who went above me beyond for me today and solving the issue on his own. I saw where my own eyes what it capabilities are and I hope Sooner or later Jackson, you have your own branch because you definitely have the right ingredients of being a manager or elevating into a boss. You’re definitely a people person. He was kind he was patient. He was generous. I give Jackson a A+ 100% all around for his customer service today
