Mike's Carwash

GREEN claypool

★☆☆☆☆

a month ago

Don't waste your time. The vacuums aren't free and can't vacuum up a Singular tiny paper or piece of salt from the snow.... waste of money and time

Antonio Roque

★★☆☆☆

Edited 2 weeks ago

Was offered an unlimited plan promo with a discount. Visited 3-days later and was mot available anymore. Dynamic Pricing on these products.

Brandon Pack

★★★★★

2 months ago

Great, friendly staff. Manager was awesome enough to get the stuff out of my truck bed for me.

Mohammad Elfawaris

★☆☆☆☆

7 months ago

Had a 4 yr membership with them, Damaged my car last week and told me they’re not responsible bc my car is older than 10 years!! 2014 BMW 435. Will be cancelling

Daniel Carr

★☆☆☆☆

3 months ago

I go here to wash salt OFF of my car when the city/county and local businesses go out of control and pollute our roads with it and yet Mikes car wash put it all over the place (even when there is no snow, temps are not cold etc.) so that as soon as you drive out it’s spraying salty water all over your undercarriage and car when you drive through after spending a massive amount of money on a wash. Mikes, please take a hint from your own advertisement campaign and realize that you should be using non corrosive deicers if you must use anything because SALT EATS CARS!!!! I am sick of businesses and the state/city/county using salt and having complete disregard for residents’ cars which is one of the most expensive investments for most people and we don’t want them trashed by corrosive material like salt.

Kim Underwood

★★★★★

3 weeks ago

I like Mike's car wash I have auto pay I can go anytime as much as I want to go in one month my car is always clean & shinning

Samone Kuttler

★★★★★

3 weeks ago

I think Mike's car wash has the best equipment - it gets you car really clean! The staff at Mike's is also great.

Becky Ibarra

★★★★★

3 months ago

I have read some reviews about damage and Mikes wouldn’t fix it. My 2020 Camry I had couldn’t go through tire shine because it literally scraped the sides of my car. The first Time it happened corporate fix my car a few years later they had picked the wrong wash for me and it went to the tire shine. Scratched my car up again and corporate had zero issues with fixing my car and paid for a rental. Even though I’ve had issues with damage, they’ve always fixed it and I’ve always had a great experience at the Eastgate location.

Jesse Freeman

★☆☆☆☆

2 months ago

Closes way too early in the winter. I buy a pass so that when I am on the way home from work late or coming back from a road trip, I can go through and get salt off my car from other surrounding business owners and municipalities who destroy our vehicles with it and I can’t even do that since they close so early. You should be open until at least 10pm. Also the guy that said they should stop using salt on their parking lot and area surrounding the wash is absolutely correct and I completely agree. I go there to get my car washed and don’t want to exit the wash only to drive over the salt that the employees spread all over the place on the pavement immediately after exiting the wash and all over the parking lot and vacuum station especially when the rest of the city isn’t salted. Stop putting corrosive salt and deicers outside your wash on the concrete, it’s ridiculous.

Gary Carr

★☆☆☆☆

2 months ago

So Natalie, the manager, I brought up to her attention, the vacuum that I just paid for did not work usually I always vacuum my car out first then I get my car wash because it’s 29° out today I was frozen by the time I got done vacuuming my car out and got over to the car wash I ask her to fix the vacuum over there so it didn’t happen to someone elas she said that there was a button that was over there I could have hit and someone would have came to help me which I was unaware and obviously I was already done with vacuuming. I did not ask her for anything about paying for a new vacuum or any of that and that’s all she was worried about. I could tell she was not going to fix the vacuum and just by her actions and the way she was speaking to me she should not be the manager there then instead of trying to comfort me about literally throwing two dollars down the drain and even though it’s $2 dollars, 2 dollars is still two dollars in my book, all she began to talk to me about was they had no liability about my bumper being cracked. I was in disbelief and I asked her are you new here? She responded with no I’m the manager. I was baffled. I never thought a manager, which is a leader did not care about fixing the problem which was the vacuum was broke. She basically just wanted me to keep it moving very rude and nasty attitude if you ask me.

Rease Morelock

★☆☆☆☆

Edited a year ago

I wish I could give zero stars...If you value your car, please don't take it here. I took my car here for the "Ultimate Wash" and it was damaged. At first, I thought Mike's was going to take care it. I have now been informed that they are refusing to care of the damage that was caused at this location. Absolutely unacceptable. Do you yourself a favor and do not take your car to any Mike's location. They do not care about their customers nor their customer's property. Do not take your car to Mike's. Ever.

russ thomas

★☆☆☆☆

3 months ago

I lived in Milford for years and used Mikes at RT 28 and 275. We have a corporate monthly membership so I went a few times a week. The employees were friendly and helpful. I moved to Batavia a few years ago and started using the East Gate Mike's Car Wash. The car wash was never as good as Milford, and has got to the point a drive to Milford or Beechmont. None of the employees seem happy. I had a problem with a wash on my truck and stopped to point it out to a manger named Brittany[?] She was making excuses on why it came out the way it did ,[the tailgate was never cleaned] I mentioned I didnt have this issue at the other Mikes. Her Reply was "I would take to where they do a good job" How can there be such a difference in service at the same corporate owned stores? has anyone else experienced this at Eastgate?

Nickole Bice

★☆☆☆☆

a year ago

I went to this car wash to get the bugs off my car and to get the food off the side of my car that my son stupidly got on there. I asked if they guaranteed to get off the gunk, and they said they could. I went thru and noticed it was still on there as well as the bug stains. I went thru again and after the second time gave up. There was still food and bugs all over the car. I do not recommend this car wash. Waste of money.

Timothy Redmond (peanutbuttertim)

★★☆☆☆

3 weeks ago

Car wash was fine as expected but AVOID the vacuums. They do not work/have any suction. Paid $2 for 8 Minutes but they never turned on, will never attempt to try again. Think the staff would make sure their equipment was working before allowing people to throw away their money. No staff around to inform and $2.00 isn’t worth the hassle of trying to get a refund.

Nick Butler

★☆☆☆☆

a week ago

If you’re going to run every other good car wash out of town, leaving us with the most expensive option, it should at least be good! My car is never clean after I go through this car wash. The 15 year olds you employ that “pre-wash” the car do nothing! One swipe with the pressure washer and it’s on to the next. Loaded in tight like cattle, inches between cars. After waiting in line 20 minutes to get the car wash, I arrive home to the back looking like it was not even touched. Unacceptable for the price.

Asim Chughtai

★☆☆☆☆

3 weeks ago

I purchased the unlimited plan, the Ultimate +Ceramic for my new family car. When going through the wash, my windshield developed a crack on the driver lower left side. I spoke to the manager who was nice enough and he helped me fill out a claim and assured me he would submit the videos and pictures of the claim to their corporate office before he leaves on that Friday. Fast forward to the following Wednesday and multiple calls and messages later because corporate is either always leaving early or never in office. I learn that it was never submitted, quoting that they were having system issues over the weekend. And when I finally pushed enough to get the report submitted, corporate dodges my calls for two days. When they do finally pick up, they refuse to cover any portion of the damage and claim previous damage when it was painfully clear the crack formed and propagated in their Carwash. I got stuck paying $500 deductible to get my windshield replaced because Mikes Carwash does not own up to their liabilities and will screw you over every chance they get with a smile. I highly recommend a different Carwash where at least your car won’t be damaged and footed with the bill. I’ll be reaching out to the Better Business Bureau to report this misconduct and abuse of its customer base. Terrible customer service!

Shannon Sefton

★★☆☆☆

3 weeks ago

I've never been to a Mike's car wash but this was after I went through the car wash. Is this what $22 gets me? I payed for everything accept the ceramic coat. I think I'm going to a self-service bay car wash. This isn't what I was expecting.