Kelly's Car Wash

Andrew David

★☆☆☆☆

3 years ago

Would have never thought it'd be possible to rate a car wash 1 star but here we are. My wife and I were driving through Providence and decided to do a quick wash; all of the car washes we've been to before was contactless and automatic without any staff. The miserable looking staff member who ushered us in shouted at my wife because we accidentally kept driving through the wash and didn't stop to give our payment info. My wife apologized but the guy kept acting belligerent regardless. Whoever manages this car wash needs to seriously consider teaching their workers about customer service or better yet, temper management. Needless to say, I'll never use this wash again.

Mark M

★★★☆☆

2 years ago

They've made some positive upgrades, though I have no idea how to manage the monthly plan I signed up for. As far as the wash goes the big issue I've experienced since this change is after getting a top-tier, or 2nd to top tier wash I'm left with a white car FULL of blue and yellow foam. The wash pushes you thru too fast to be able to rinse off all that it sprays onto your car. Even if you get out after and wipe it all down (kinda defeats the purpose imo) but the time you drive down the road it's made its way out of your mirror and whatever cracks and crevices and your car is now streaked with blue lines down the left side and yellow streaks down the right.

Richard S. Montgomery II

★★★★☆

7 months ago

Hey I do the rims shine and fast paced wash. I like it there!

Camile Perrino

★★★☆☆

3 years ago

In my opinion it is hit or miss. Oftentimes, they do not do a good job washing my car. It seems to me it depends on who is working where you first pull in. Today the guy there was friendly and answered my 2 questions with an attitude. Also, my car looked pretty good when it was done. The last time I went there the guy was rude and I felt like he had NO respect for customers. My car didn't cone out as clean as it should have. I went to customer service to tell them my car was still dirty in some areas and the guy up front where you pay needed to treat customers with some respect. When the woman who I assume was the manager or in charge at some capacity pretty much told me to get lost. They wouldn't run my car through again. She never even looked at my car and told me it was fine and if I wanted a complete refresh of my car have it detailed by a professional. Well, I guess she told me. 🤔 That explains why they went from being super busy with a long line of cars on most days to getting in wirh no wait in long lines at all. I'm looking for a new car wash close to home.

M Acker

★★★★★

5 years ago

Stopped by for the Car Wash on my way to the main Post Office. The signage for the basic "Wash and Dry" indicated $7.00, and although I was expecting a little less based on some recent reviews, I went for it. Glad I Did! Brushes seemed pretty new and worked great, soap and water sprayers all strong and well aligned (side view mirror and tire rim tests - passed!). The high volume fans blow off most of the water. Great value for the basic wash and dry - I will be back.

Sheryl Downing

★☆☆☆☆

a year ago

Went today for the first time.. paid $25 for a car wash .. attendent lightly cleaned off my tail gate and rear windshield.. did nothing about the front windshield where some run off from the bridge had stained.. which is why I went in the first place. Won't be back.

heather church

★★★★★

3 years ago

I have not used the car wash service but I will soon! I started going to Brendon’s Service when my mechanic was charging too much. When I asked them their cost, it was half. I have been twice since and they are the nicest people. Finding an honest mechanic is difficult these days . Here they are! Service is great, prices are amazing and I am always a happy customer!

Andrew McNulty

★☆☆☆☆

a year ago

Brought my car here for an inspection. They failed my car and said it needed brake pads. When I picked up the car I was suspicious because it did not look like my wheels had been removed (they didn’t look at the brake pads). I brought it to another shop and, sure enough, my brake pads were perfectly fine, and the car passed inspection without issue. I do not recommend having your car inspected or serviced here.

Cali Hazard

★☆☆☆☆

a year ago

This place is a joke don’t come here not only do they overcharge on everything their new car wash system is trash. It charge my card. I showed them it charge my card. They telling me it didn’t. And didn’t want to give me my service after showing them that the money came out of my bank. It wasn’t pending. It was a completed transaction from my bank. He told me there was nothing he could do so I disputed it with my bank and got refunded. They lost a long term customer Over a lousy machine mistake that could’ve been resolved shame on this place.

Thomas Lockett

★☆☆☆☆

6 months ago

I went in for a oil change they broke my front grill they ripped a hole in my radiator now thats leaking messed up my windshield wipers fluid and don't want to pay to fix it and I got a Benz so they think I got all this money im a disabled army veteran I wont let them touch my car ever again

Jeffrey Lemire

★★★★★

3 weeks ago

It's a very good carwash with great prices

Vicky Zhang

★★☆☆☆

8 years ago

I paid 10 dollars for the wheels washing as well, but the guys never washed them, neither did they wash the back of my car well. I even tipped them before my car went into the washing. The worst thing is I even got scratch marks all over my car. I am not happy, won’t go there again.

Marc Millspaugh

★★★★★

7 months ago

This car wash does a great job at a reasonable price. It is fast, easy and the staff is friendly. You get a free coin to do your interior vacuuming.

Peter Wright

★★★☆☆

a month ago

Its good to get the road salts off. It doesn't rinse soap off and doesn't dry completely especially the back of the car.

Mary M

★★★☆☆

6 months ago

The car wash is only ok. Very pricey for a single car wash. Absolutely no prep done by the attendant on the wheels, windows, etc. They do have free vacuums but they charge for the tire air pump (?)

lindalaboo63

★★★★★

a month ago

The Best carwash around my car has never looked so clean and monthly rates are good. The vacuums need to be updated and fixed.

Brian Moreira

★☆☆☆☆

3 months ago

Been going here for years. Paid $10 for car wash and the automated gate did not open. Walked inside to show the attendant I was charged and showed him the transaction I was charged on my credit card on my phone. He said his computer shows it was not charged. No offer to refund me or wash my car. I waited 24 hours and indeed the transaction changed from processing to indeed completed and they charged me with no service in return. Will never go back and you should do the same.