Google Reviews
MJ Quinones

★
☆☆☆☆
2 years ago
I join the unlimited car wash membership to wash my car at the touch free sand creek location. I went to wash my car and proceeded to scan my barcode just to get a message on the screen telling me this location does not take gift cards. This is not a gift card but a membership barcode. I contacted customer service just to be told it doesn’t work at the sand creek location so be aware of this as is not stated anywhere.
Kalethia LeRoy

★★★★★
a year ago
Hoffman's is ok...its like one out of maybe three carwashes in this one horse town. I guess it will have to do. No hand wash places up here...which sucks.
Drena G (Noir)

★★★
☆☆
2 years ago
I was able to pull in and use the self service vacuum for $2- coins only. They have a coin exchange machine on the premises. The vacuum midkey got everything but there were some places I wish I had an extended piece to reach. I also wish it had more suction power. The exterior car wash is $14. You have to drive your car onto the machine thingy, put it in neutral and the car wash begins. It’s less than 10 mins long, and you’ll have to pay prior to the service. After the wash your back on Central Ave in full blown traffic so watch out for pedestrians on the sidewalk and oncoming traffic. It was clean and everything was done rapidly. I would recommend this location if you’re willing to clean your own interior and do it quickly.
Katie Mapes

★★★★★
a year ago
Love the carwash and the people that are in there. It's like a little quick get away for the few mins spent going through...and my car is always seeming to be dirty...thanks car wash for making my life so much easier and better 💗 🚗
Lamar West

★
☆☆☆☆
8 months ago
This car was didn't get most of the bird crap off the same as a hand held would have. Too expensive!! I will never go there again!
Matt Blanchard

★★★★
☆
2 years ago
Does the job just as all the rest do. I get the base unlimited as I feel the higher tiers are just a waste of money (not sure how well spraying wax down and then washing it right off works toward a lasting protective shine). The wheels don’t get cleaned all that well, but then again maybe I’m not paying for the upgraded package? Either way $30 a month for unlimited washes is worth it enough and this is a decent place to get a wash. Recommend
Michael Ingles

★
☆☆☆☆
a year ago
I tried handing my cash to the guy, he insisted that if I paid the same amount by card, my next wash within 30 days was free - a promotion they were doing. Obviously I should have been more suspicious. Firstly, it wasn't the same amount, it was $1.50 more. Not the biggest deal, but a month later I get a charge on my card for twice as much. They had signed me up for the recurring charge without asking me. To their credit, they did refund me without too much trouble, but the guy on the phone framed it as a 'one time courtesy' rather than 'we apologize'. Never hand over your card to these guys unless you specifically intend to sign up for their plan. In any event, I won't be going here for my washes any longer.
Faresa Lynch

★
☆☆☆☆
Edited 8 months ago
It's always a long wait, even when there isn't a long line of cars. The staff is unprofessional and unfriendly. When I went to use the vacuums, there was no pressure, so it felt like I wasted my money. I would never return
Susan Rice

★★★★★
4 months ago
Simple car wash on Central Ave. Staff are friendly.
Fascade Fiveoneeight

★★★★★
3 years ago
Improvements have been made on the equipment this small place is still a blessing in disguise. 🤗 #3words: people show up!! 😂
Eli Spector

★★★★
☆
6 months ago
2 dollars for 8 minutes of vacuum. No free vacuum with car wash. Cash only for vacuum, no ATM. Strong vacuums
Lakeia Madison

★
☆☆☆☆
11 months ago
I recently visited this Albany car wash location, and it was a stark contrast to my previous experience at the airport location. While the airport facility impressed me with its friendly, helpful staff and even provided useful tips about pet tools, this Albany branch was a different story. The facility felt rundown and unprofessional, and I was treated with little respect as a customer. The location is noticeably smaller than others I’ve seen around Albany, situated in a sketchy neighborhood, and the service quality was severely lacking. For example, the vacuum system barely worked—I could hardly get any pressure. Overall, I’m extremely frustrated by this experience and will not be returning. I expected better quality and service, and I’m left wanting a refund for the poor treatment and subpar service.
John Jangrow

★
☆☆☆☆
4 months ago
This location deliberately makes people cause a traffic hazard by telling them you need to make a u-turn to pull into the line instead of simply making a right hand turn. This location needs to be closed due to this issue.
J Thom

★★★★★
2 months ago
Quick in,and out. I would add they once broke a side mirror on a truck I owned, the manager was very prompt at replacing the equipment.
Karla Hazel

★★★★
☆
a month ago
Need cleaner for plastic rugs. I have to drive all the way to Schenectady to State Street Car Wash - Schenectady to clean my rugs and the inside well.
Sabir Ouhzizou

★
☆☆☆☆
5 months ago
I had a very disappointing experience at Hoffman Car Wash. After going through their wash, the paint on my car came out damaged and peeling. The clear coat looks like it was stripped in several places, leaving my vehicle looking far worse than before I went in. When you pay for a car wash, you expect your car to come out cleaner - not damaged. The equipment or chemicals they're using clearly aren't safe for vehicles, and now I'm left with the hassle and expense of repairs. I would not recommend taking your car here if you care about your paint or finish. Poor quality service and no concern for customer vehicles.
noah guerriero

★
☆☆☆☆
10 months ago
DO NOT GO HERE. THE MACHINES BUMP MY CAR AND BROKE MY MIRROR. THE EMPLOYEE/OWNERSHIP IS REFUSING TO TAKE RESPONSIBILITY. WORST EXPERIENCE EVER. AND NEW MIRROR WILL COST ME OVER $1,000. BTW I HAVE BEEN LOYAL MONTHLY SUBSCRIPTION CUSTOMER AND THEY DID NOTHING. SHAME ON YOU HOFFMAN. I WILL BE REPORTING YOU TO THE BBB. I WISH I COULD PUT 0 STARS
Sudeep Reddy

★
☆☆☆☆
2 years ago
I paid $20 for ultimate cash wash option and it’s just Exterior wash which is so expensive. It doesn’t include free vacuum (every Hoffman car wash). Vacuum service is $2 for 8 minutes and $4 for carpet clean plus vacuum, firstly so expensive and secondly annoying that they only take quarters and no credit card. Who carries cash these days? I don’t see cleaning solutions or cleaning cloths anywhere to use. And definitely didn’t do great job cleaning exterior.
luigie ortiz

★★★★★
2 months ago
Hoffman is by far the best car wash around. Get the monthly tag and wash your car at all the locations. Customer service is also the best 😊
Dea Berberi

★
☆☆☆☆
2 weeks ago
They have very poor service. I paid $50 to have my car cleaned inside and out, and they did a very bad job. On top of that, while I was trying to clean the inside myself, they very rudely told me that I needed to leave because they had already done their job. I do not recommend going there. This kind of service is unacceptable.