Google Reviews
ahmed abdalla
★
☆☆☆☆
2 years ago
They broke my license plate so she say you are responsibility for this. I think this time to cancel membership. thank you for being nice
Omer Soliman
★
☆☆☆☆
a year ago
This is what you get when you file an incident report with crew carwash. Dissatisfied. We were sorry to hear about the damage to your vehicle and appreciate you bringing this to our attention. We can imagine how concerning this must be for you. We want to assure you that any report that we receive is carefully investigated because we are committed to a fair resolution for every customer. We truly understand your frustration regarding paint chips on your vehicle but after carefully reviewing your claim, we have determined your vehicle's paint damage is not a result of your recent visit to Crew. Every Crew Carwash utilizes some of the most precise, computer-controlled equipment in the industry, using only soft cloth technology designed to clean vehicles safely and without incident. To further protect your vehicle, our team members undergo extensive training and perform numerous quality control checks throughout each day to ensure everything is operating properly. Our experience tells us that paint chips are caused when rocks, large bugs, or other road debris hits a vehicle. Regardless of a vehicles age or where it is driven paint chips happen as an everyday part of vehicle wear and tear. Quite often paint chips can become more noticeable when a vehicle is clean. Again, we are sorry that this happened to your vehicle. We appreciate the confidence you have placed in us, and thank you for being a Crew Carwash customer.
Katelyn Schoenborn
★★★★★
2 months ago
I just want to give Nate a shoutout for being so kind and talking about the different options! Your positivity is awesome!!
June Gohman
★
☆☆☆☆
5 months ago
tore my wiper off, the guy FOUND it in the wash basin and tried to reattach it. Filed an incident report /claim and was told they found the wiper was off BEFORE they washed it. We both saw it come off and they tried to reattach it after they located it in their wash basin.
Oberg Roofing & Remodeling Inc
★★★★★
Edited a year ago
Crew Carwash is my go-to for keeping our work trucks looking their best. Every time I bring them through, they come out spotless and shining, which is crucial when we're heading out to meet with customers. The service is quick and easy, making it super convenient to fit into our busy schedule. I appreciate how efficient and thorough the washes are—no matter how dirty the trucks get, Crew Carwash always gets them looking perfect. It's a key part of helping us maintain a professional image for our business. Highly recommend Crew Carwash for anyone who needs a reliable and fast way to keep their vehicles clean!
Richard Undlin
★★★★
☆
Edited 2 years ago
10/31/23: It did just OK. Was didn't get the bugs off the front. I like to wax my cars in the fall, but won't be able to do that after this wash. If it warms up I'll have to hand wash it anyway. I can see some people using the unlimited in the winter time, but even then your car won't stay clean very long. Minnesota is tough on cars. Feb 25, 2022: Well, I had a free $20 wash. They were doing a special, free washes Friday through Sunday. If you donate at least a dollar to the Boys and Girls Club you get their best wash. They can handle a lot of cars very quickly. Because of the free wash there was probably 25 to 30 cars ahead of me, but it only took 16 minutes to get through it. A couple of suggestions, when you get on the track remember to go into neutral rather than park, counterintuitive! And, you're in the car wash such a short period of time that you should kick off any mud flap ice, or it'll still be there when you leave. Frankly, the whole experience was somewhat spooky. Sitting in your car in neutral without steering when you can't see anything could make some people really claustrophobic. No touch-free option. I'm really fussy about my paint. The wash didn't seem to hurt it, but I wouldn't say that it got in any cleaner than the Kwik Trip touch-free (and you're in there longer so the mud flap ice gets removed).
Jessie A.
★★★★
☆
9 months ago
This car wash was one of the best investments for my car. I have had Mister Car Wash unlimited car wash memberships for years. St Cloud has many options. I decided to try this car wash and so far, I am very impressed. I purchased 2 unlimited premium plans. I have a Chevy pick up and a Honda crv. Both vehicles are parked under trees and often get pooped on and sapped all night. We run to the car wash every other day. It's totally worth it. This car wash is on the way to work so I often either hit it on the way home or coming in. They open at 7am! The vacuums are free but can be busy during the weekends and after work. The vacuums also have the detailer spray. My only complaint is the vacuum could have better suction and more slots. However for the price and convenience. It's worth it. The major difference between Mister Car Wash and Crew is the heated dryer from Crew. No water spots! This location doesn't have interior detailing. Both car wash brands have interior detailing and select locations only.
Tyler Richter
★
☆☆☆☆
a year ago
Ask them to clean dirt off my car before I go into wash I didn't want bunch scratches from it. GM refused and after wash I inspected my car. Found part of wash stuck in my car. They didn't care.
Patty Aschenbrenner
★
☆☆☆☆
9 months ago
I went to purchase a car wash January 30, 2025. They had a promotion of 25.83 for unlimited car washes for 2 months. I was assured it automatically cancelled after the 2 months. Otherwise I would have made a note on calendar to cancel the membership. Needless to say that didn't happen. I was charged each month. Talking to customer service they agreed to refund 2 months but not the 3rd. I feel totally disappointed in this company. There is plenty of car washes in St. Cloud, MN I do not need to return to that one. I have used this location since they opened in St. Cloud. I am Very disappointed Crew, you lost a customer.
Aaron Lenarz
★★★★★
Edited a year ago
Best wash in St. Coud area. Great service, staff and my truck shines like a star!! So glad this was is here.
Michael Meyer
★★★★★
8 months ago
Love Crew Car Wash!! 7 AM to 9 PM. Great hours to meet the needs of their customers. Great staff. They helped get tar off my car as well. The GM there is amazing and treats all customers like they matter!!
Swiss Assassin
★★
☆☆☆
5 months ago
For a $30 car wash it sure left a lot of streaks on the windshield and windows and some bird poop. I'm only giving it two stars because it was fast. I can get $10 car washes that work 10 times better.
Atty. RJ Dieken (Deke)
★★★★★
2 months ago
When others were closed because of temp crew did great work cleaning the ice out from my rims and tires so I could hit the interstate nice and smooth Loki Esq Law PLLC, Montana
Dan Koski
★
☆☆☆☆
a month ago
They don't expect cash anymore so you have to pay by debit card or credit card i got the 360 car wash for 29 dollars then my debit card was charged 31 dollars and something cents. Thats really messed up you advertised 29 for the 360 car wash so your stealing money from the customer.
Zach
★★★★★
4 months ago
Daniel and Zeke were AMAZING!!! I had really bad tree sap on the side of my truck. They both took their time helping me remove the sap and my truck looked brand new! Both these guys were so friendly and fun to chat with. Give the a raise. They deserve it ! -Zach
Jon Ward
★★★★★
a month ago
Friendly service. My kids love going through the carwash. No hassle. No fuss. Easy place to wash you car.
Dominick Johnson
★★★★★
6 months ago
The customer service is always amazing especially today!! I had some pretty stuck on bugs on my car and the attendants were named Jade and Tyler! These sweethearts weren’t satisfied about the being stuck on pretty good and offered to go around again for free! They offered even a third time but I really didn’t care that much. They got about 95% off and really took the time to care about me :) Also Jade had really cute nails and the both of them were very friendly and caring throughout the carwash! They definitely deserve a raise 🙂↕️🙂↕️
Jessy Wicht
★★★
☆☆
3 months ago
The actual car wash is subpar, but the two guys outside checking people in are awesome. They make damn sure you are satisfied with your car before they let you leave. Enjoyed joking around with the one that was a Bears fan for a bit.
Erik Kessel
★★★
☆☆
2 months ago
The wash is good, employees are great... But man those little stickers are like devil spawn trying to get off your car. We moved away from the area and there are no Crew Xarwashes... It has been a bloody nightmare getting these things off. You stick them on our car you should make sure they come off easily or give removal kits.. They don't need to be come apart and stuck on with rubber cement to prevent the thieves from switching vehicles.
Susan Kungel
★★★★★
a month ago
I always washed my vehicle by hand. When I moved to MN 6 years ago I went to Mister’s~ Mister’s did a good job. When Tommy’s moved in I never switched and stayed with Tommy’s, I loved this car wash! The past 2 years I started washing by hand. I got a different vehicle a few months ago. My son told me to not go to Tommy’s because it was a worthless car wash~I didn’t believe him because Tommy’s was the best!! OMG!! I definitely should have listened to my son!! I have NEVER in my life seen such a CRAPPY car wash!! I was so disappointed and said that I will NEVER go to this place ever again!! Today for the first time I went to Crew’s Car Wash!! I am in love with this place!! I have never been to such an inviting place in my life! Every person smiled and waved to me I heard the words Thank you more than once and my wash was exceptional! I know where my car wash is located…CREW CAR WASH!!!!
