Google Reviews
Drew Pardue
★
☆☆☆☆
a year ago
Brought in truck for a PM, air leak with seat, and noise at the rear end. Their PM didn’t include greasing any joints. They said nothing was wrong with the air ride seat or axle. Took to the dealer and within 5 minutes they showed me the air ride seat was leaking from the switch. Then the axle noise was from not greasing the fittings. In my opinion they are looking for the easy money and don’t want to fix stuff. Won’t be back to them.
Tamara Bloedoorn
★★★★★
2 years ago
The truck broke down on the side of the road Saturday. We called at least 12-15 companies to get a tow or roadside service. Most were not answering or busy. Some even stated they would call back and never did. We finally called Cottle. From the moment the phone was answered you could hear they wanted to assist. Dewayne was knowledgeable and went over and beyond with his customer service in locating the part and ensuring the truck was good to go. He even explained what I needed to ask the mechanic back home who did not do a thorough job which is why the truck stopped working. I recommend this company and will be sharing their contact information with other companies. The customer service was superb, they are trustworthy and their prices are reasonable. Dewayne even offered water to the driver who had been stuck for hours in this heat on the side of the road. Thank you!
John Cumming
★★★★★
Edited 3 weeks ago
These guys are truly amazing. They did a semi truck alignment and service and it was excellent these folks are amazing
Krum Transport LLC
★★★★★
a year ago
Cottles is a reliable big truck mechanic. I called them about my Def leak and rough idle. They were able to quickly diagnose the problem, repaired it, and sent me on my merry way. That was just one part. The second thing I enjoyed the most is the customer service. They provided me with a clear understanding of the problem and guided me to a comfortable customer lounge where I was able to watch the Miami HurriCANES put a whipping on Louisville. This is a place I recommend for a truck wash and repair services if you in the Chesapeake, VA or the Virginia Beach, VA area. Thank you Cottles.
Shane
★★★★★
a year ago
On Sunday, Fathers Day, upon delivering my load in Portsmouth, I had a bad tire on one of my drives. Called and spoke to a professional young man who explained some different options and was able to dispatch someone out to the truck. I was able to go and have Father’s Day dinner with my father who lives in the area. They kept me up to speed on the work being performed and was quick to answer any questions I had. Recommend them and will use them again in the future should the need arise.
Sam Shepard
★★★★★
2 years ago
Good and very kind person on a phone who explained what he did for solving my problem. I will trust my trucks to this shop in this area in the future
Nikolai Riabtsev
★★★★★
a year ago
I had a trailer wash out done after I delivered plants, and JP was just wonderful! He was so kind, fast, genuinely helpful, and handled everything with real professionalism. It felt like he really cared about doing a great job!
tadu muluneh
★★★★★
8 months ago
I went to this place to fix my brake chamber for my semi . People work there are very friendly and help me out well . They went to dealer grab new brake chamber and put it on right away . There price is fair too . If you broke down around VA beach , Suffolk, Norfolk, I really recommend you to see cottels repair show and they have 24hr roadside assistance service. Thank you
Patrick Chavis
★★★★★
3 months ago
They came to the truck when I pulled up and said they were ready for the washout. $85 for trailer washout $150 for tanker and hopper
Kenneth Rexford
★★★★★
a year ago
Ok let me make this simple!! If your in need of a truck repair and don’t contact this Company you will regret the efficiency and knowledge and price unmatched….. In and out same day !!!!
Jakeise Towns
★★★★★
11 months ago
Amazing work done here! Mr. Cottles was very transparent throughout the process of my repair. After my repair I was able to get my truck and trailer washed as well! One stop shop! Thanks to Cottles Enterprises my down time in Virginia was short lived. Thanks guys!
Total Express
★★★★★
a year ago
Called them for a call out to replace couple tires and rims and they showed up quick and did the work. Prices were reasonable on tires and rims. I also needed a driver to move the truck to a different location and they offered a driver and charged us a reasonable fee. Defiantly recommend !
Joseph
★★★★★
3 months ago
I got my truck towed and with quick and fast repair service .. back on road same day… Really awesome people to deal with….
Nicholas Ford
★★★★★
5 months ago
Came in for steer axle brakes and they got me in and out in no time and was really fair on the price. Definitely will be coming back for future repairs
terry wright
★★★★★
5 months ago
Came in for def system issue and air pressure leak found leak and replaced and resolved def issues and fix it all in the same day. Service was great they even have a driver lounge the comfortable with television and ac for you to relax in peace while getting service. Highly recommend
Eric Harper
★★★★★
2 months ago
Cottles did an excellent job cleaning the inside of the tanker out. Their employees work extremely hard for over 4 hours to get the tank clean. They went above and beyond. Also, a Thank You to the owner who serviced his county in the Marine Corps.
Robert Smith
★★★★★
4 months ago
I am a truck driver from out of state That had my gas stolen while I was sleeping when I was in the area. They came out within 20 minutes. Towed me back to their shop. Got me some dinner and got me a ride to the hotel. Very nice people. Very convenient. Yes, pricing, I don't know yet I'll get back to you when I get it.
Patricia Parker
★★★★★
5 months ago
This company is highly professional. They get the job done. The lounge is comfortable and clean. Both of my tires burst from hitting a pot hole. I called Cottles. The tow truck was there in less than 30 minutes. They picked up my tires and installed them. If you need help call Cottles.
Bobby Sulaiman
★★★★★
3 months ago
We have been longtime customers of Cottles. They have always provided excellent service. Dwayne has gone above and beyond for us several times. Their rates are reasonable and their service is reliable. If you are in need of dependable service in the area, these are the guys you need to call.
Turatbek Mederbek uulu
★★★★★
6 months ago
My car broke down I was going to Arizona and I came here to fix my car at night, guys. I helped him a lot. Thanks to the health of their family. 🤝 God bless you, thank you for helping me. Guys who read us, come here. 🔥 Special thanks to Mr. Jefferson and Mr. Duane. 😄 You have a cool Shelby Mustang, Mr. Dwayne
