Google Reviews
Jonathan Holden

★
☆☆☆☆
a year ago
So when you buy 10 or 15 washes on a membership, you can only use them on 1 vehicle. Why? And then if you take a 2nd car in, they don't tell you that they are going to charge you another fee. They just charge your credit card.
Bronco Bill

★
☆☆☆☆
2 years ago
I’m traveling through Asheville and wanted to clean up my 2023 Jeep Rubicon 392. Mind you it’s not that dirty…..just normal road grime. This car wash is a joke. Tires are still filthy and dirt and grime still all over my Jeep. Very disappointed. Now I’m looking for a self serve car wash to finish the job. I used the middle selection car wash……not the lowest and not the highest….my “wash” was $15 bucks.
Jennifer Rhodes

★
☆☆☆☆
2 years ago
Over priced. Undercarriage wash should be included in the basic wash. Some of us just want to rinse the salt off our vehicles where it actually matters and don't care about the extra polish/ foams / what not. The $14 wash left my car very streaky too. I'll save $10 and go to ingles which uses the same laser wash and INCLUDES the Undercarriage.
Cameron Ogren

★★★★★
7 years ago
Amazing car wash! Price is not bad at all for what you get. I got the Ultimate (because why would you get anything less) and it was $16. All automated and no brushes which I like. I'm impressed with the quality of the wash. They also have vacuums and fragrance for your car @ $0.75 which is not bad either considering everyone else is $1-$2 for vacuum.
Elora Anya

★★★★★
4 years ago
My family and I have been using this business for years and have always been happy with it. There was an issue the last time I used it that I called and left a message about but then called back after my repair guy said it definitely wasn't the car wash. So I called and said to disregard the original phone call and that all was great. Matthew called me back and left a message for me and was so kind and courteous and even though it wasn't the car wash issue he offered several free car washes and appreciated my calling to let him know. This is the kind of service that is above and beyond. Many services would not have called back as he did and it is the good old fashioned type of service so many businesses lack and I miss these days. Thank you Matthew.
Stephen Palmer

★★★★★
Edited 5 months ago
Well this WAS my favorite car wash with the absolute best cleaning of my car and close to work so I figured if I pay for a month at $35 it won't be so bad. The machine gave no indication it was working and double charged me without giving me a code for the month. Figured it didn't read so I put it in for the regular wash and that didn't work either. Checked my bank app and they charged me for a total of $88. Ok, problems exist... no worries, I'll just contact them. I contacted them immediately through the contact form on their website then emailed them as well after no response. Over a week later and still no response!! So now my bank is investigating. I would rate zero stars if I could. I won't be back! UPDATE 12/18/2023 So I received a very nice email and apology. Apparently they are new owners and had a back log of complaints to go through and they got to me in order of when received. Very polite, very professional. Refunded my money and gave me an extra month for the long wait for the refund. New system to new owners so they had to learn how to do a refund. This is how businesses should do business and I appreciate their time and complete professionalism. Thaaank you! UPDATE (10/5/2025) So this place has just gotten better with time. Cycle time lengthened a little, water pressure up slightly, dryer now cycles over the car 3 times. Just a great wash now for when I'm busy and can't do it by hand. Pretty pricey if you pay for a single wash but a great deal if you by the membership. A lil over $4 a wash for 9 visits for $36. Cheaper than doing it myself somewhere else. And whoever that kid was that was working there with a clipboard a few weeks ago... he's a teenager... acted so politely and was more helpful than most adults in the service industry! What a great family business! Thank you!
Jade

★
☆☆☆☆
Edited a year ago
Huh cap was broken off vehicle and spoke to the manager sawyer after going back and forth with text messages finally a phone call and his solution was to tell me my hub cap was already broken and proceeded to give me “free car washes” instead of taking accountability and helping come to a fair resolution. Why offer me car washes if my hub cap was “already broken” according to him. Drove all the way back to collect my hubcap piece which apparently was already broken and not on my vehicle. Very unprofessional behavior. Outside dirty. Would not recommend. Update ….the offered a refund because I had to ask one but never gave me one as well typical customer service
Erika Zimmermann

★
☆☆☆☆
a year ago
I've been here a few times. The vacuums are good, the carpet/seat cleaner sucks. I went here to wash my car the other day and got ripped off. Told me to wait until ready to enter, waited...nothing. Went in, waited...nothing. Came back around and it had reset to needing more $. Still took the 10$ out of my account but no wash. How frustrating!!
Beau Riley

★★★★★
a year ago
Great one-time and monthly rates. The property is always clean and well maintained. The touch-free laser wash itself is superb!
Joseph Horak

★
☆☆☆☆
Edited 9 months ago
Wash did the bare minimum. There was dirt, road debris and bugs still on the front end after wash. Dryer was essentially worthless as well. Had to even get out to wipe excess water off windows to see. Definitely would NOT recommend.
joe celozzi

★★★★★
9 months ago
Andrew the employee at Hendersonville rd location was something I didnt expect he was knowledgeable remembered my name and ask me how was your experience and then ask me if I had any suggestions. I am 64 years old I drive by 8 car washes to come here Canton to this location. When u meet a employee or talk to one and you have the feeling that he loves his job takes pride in his position here I can bet my life on it this Andrew will go places .and one more important thing honesty i drop my wallet by the vacuum he found it and brought it to me before I left had cash and credit cards all there .This Andrew the owners should take care of this guy ..I recommend this car wash and the prices are very good .you won't be disappointed and if you see Andrew shake his hand your meeting a unique person ....Great place and has the best there ...
kim sutton

★★★★★
a year ago
Great water pressure!!! Great under carriage wash last for the whole car going slow too! I can smell the soap inside the vehicle. Best of all it’s no touch high pressure wash so it doesn’t hurt or scratch break anything on the vehicle! I have a monthly pass for 35$ a month I get 10 ultimate washes that’s 2.5 a week. Also can add a car for 25$ extra. Good locations too
Jeanette

★
☆☆☆☆
8 months ago
Just got the top of the line $16 touchless car wash today and best believe, I won't do it again. My expectations for touchless isn't that high - I understand there's not elbow grease or brushes involved but that doesn't explain why I rolled out and my car still looks dusty. Don't even get me started on the dryer that just blew water in different directions without actually drying. Keep looking for a proper car wash.
Kurt D'Aurizio

★
☆☆☆☆
2 months ago
Went through and got the deluxe car wash for $16, it looks like I never even went through the wash.
2nd chance cargo

★★★
☆☆
Edited 4 years ago
Awesome place. I say that however it wasn't my first experience with my mom's car. Being straight-up honest it did a pretty poor job, especially for the $16 wash. Well what I did was I called the number and within three days to a week Matthew called me back and was very apologetic and very professional and he gave me two free car washes... We're getting ready to go find out how good it does I'm hecka dry. Thank you Matthew my mom really appreciate it. Come on over to the house on Sunday have to fried chicken and collard greens LOL all right
Vicky Lacy

★★★★★
6 months ago
This family business is rare in this day and age – folks who are industrious, hard-working, kind and generous to a fault. Andrew went above and beyond – in the sweltering heat – to accommodate my needs. He spends a lot of time on site, making sure the needs of their customers are met on the spot. These *wizards* are investing in their product in every way, both with hands-on care and bringing their equipment up-to-date. I understand they have begun upgrading to all the latest technology, one location at a time until accomplished. It must be a huge investment to undergo that type of upgrade. It demonstrates their overall dedication to their business and to our community. I look forward to doing business with Car Wash Wizards as they continue their ultimate endeavors. Thank you Andrew, Kenneth, Sawyer, Teresa – and young Nate.
Jordan Rink

★
☆☆☆☆
Edited 4 months ago
Pretty sure my car came out dirtier than when I went in. Waste of money. To think I thought about signing up for the monthly deal. Asked for a refund and they offered 2 free washes with a month expiration. Wasn't able to get over there before they expired and basically got a too bad email response. Poor experience followed up with poor customer service.
Jonny

★
☆☆☆☆
a year ago
HORRIBLE CAR WASH. It never took my card or anything so I got the app in hopes to at least get my truck washed. I paid for a month and one side of the wash didn't even accept my code or scan. The other side did work. However, it did a horrible job getting the dirt off and even drying it. So I went back in again and it still had a good layer of dirt. DON'T WASTE YOUR MONEY!!!
Bradley

★★★★★
4 months ago
I took my car here today and it looks perfect after a wash. I think the reason a lot of these bad reviews are on here is because their cars were incredibly dirty. If you wait to the point that you have bugs all over your car and ground in dirt, you’re definitely going to need more than a laser wash. But if you keep your car cleaned regularly, this is a great option that doesn’t hurt your paint job.
mike c

★
☆☆☆☆
Edited 6 months ago
Awful wash - waste of money. I purchased a month of the highest cost wash and ran my truck through it yesterday, 2 times. First time on the right side wash bay then when I got to my destination 10 minutes down the road and saw how bad the truck looked- like it had not even been washed - I thought maybe there was a problem with the right side bay so a few hours later I went back and ran through the left side bay. Here are pictures from both washes. Can you tell a difference? No where even close to clean. I don’t know if they are skimping on chemicals or if the wash is just not effective. I suppose if I had a white or light color vehicle maybe the poor job may not be as noticeable. I won’t be buying another month or single wash here.