Caliber Car Wash

Daniel Washington

★☆☆☆☆

3 months ago

This experience was TERRIBLE, what I thought was a nice niche looking car wash was actually a car totalling, machine failing, displeasing garbage can disguised as a car wash with the falsified promise that you'll get a "new car" and not only is the was itself subpar but so is the customer service. The people running the wash are so dismissive and annoyed by your presence youd think they weren't getting paid at all to be there. And dont get me started on Steve, I explained to him about my experience with the wash and customer service in hopes that something would get better and yet instead I was met with a rude attitude and a disgraceful demeanor for a manager. I will NOT be attending this place again and will instead take my money elsewhere and suggest whomever is reading this to do the same.

Tim Schwarz

★☆☆☆☆

a month ago

Never returning. I am tired of being hassled EVERY SINGLE TIME about buying a subscription. No! Can I just get a single car wash, please. I decided months ago it was the last time when I was driving forward another guy that worked there squeezed in a "See you next week." But I was in a hurry today, the other car wash wasn't opened yet, and I went again. Same hassle.

Dan Teekel

★★★★★

4 months ago

The staff at caliber is always friendly and helpful. I want to make special mention of Steven. Every time I come by when he’s working, he is very friendly and makes me feel like a valued customer. I am greeted with a smile and a fist bump!

Andre Venable

★★★★★

3 months ago

The General Manager and his team are absolutely amazing, friendly and go over and beyond for their customers. Definitely will be a return customer. I won't hold up your line next time :) Great Job

john crane

★★★★★

2 months ago

Came here looking to get a good wash after being disappointed by snap clean down the road. Staff here is friendly and helpful! The manager even scrubbed my car down for me before I bought a wash. They scrub your car down as they load you, too. My car came out Super clean and I will never go anywhere else. Will check back in a few weeks to see if there are any good deals on their memberships. Will be returning!

Erin Weidman

★★★★★

4 months ago

Love this car wash!! Been using them for a few months now! The owner is super friendly, the staff is awesome, and they even did amazing trick or treat bags for Halloween today! 10/10 recommend!

phil menuts

★★★★★

3 months ago

they were awesome sauce, this location really goes the extra mile for their customers! thank you stephen and his nephew for being patient and super helpful when I locked my keys inside my car. 10/10 would recommend

Kemberly Gonzalez

★★★★★

3 months ago

I had such a great experience at this car wash! From the moment I arrived, the staff was friendly, professional, and very attentive. I really appreciate businesses that take pride in their work, and this place definitely does. Thank you for the amazing service!

Mary Welch

★☆☆☆☆

Edited 2 months ago

UPDATE: The manager won't return my call and the support email that they gave me so they could "make things right" will not respond. All show, no real help! Very frustrating! All the other reviews I've given companies are 5 star, except this one. Caliber charged my cc for a membership when I declined the membership, and never would take off the charges. I never got a sticker, I never used the car wash with my “membership”. Manager would never talk to me. I even drove up there to see him, and the attendants said he wasn't there...so I left my phone number. I would never go here again. Dishonest and they don’t care! Avoid this car wash. I would give them a negative 5 star, if I could.

Karra Coop

★★★★★

2 months ago

The most respectful employees, and the manager Stephen is amazing and they all helped me through whole process. DEFINITELY my favorite car wash in the area. My car came out super clean and sparkling. Will be coming back soon! GREAT JOB GUYS!

Moldavite Crystal

★☆☆☆☆

a week ago

Good wash, employees always rude. Can't guide a car in and looked at me like I was stupid after attempting to line up myself. Last time I was here they complained when I was still drying my car close to close though I still had 15 mins. Just not the kind of service I would expect for the money they charge

leeann mickel

★★★★★

a month ago

I had the most wonderful experience at caliber than any other car wash. The girls, Nat and Lina were so kind and professional, and they helped me so much. Five stars for the girls and the car wash which was amazing.

James Collins

★★★★★

2 months ago

I've used this car wash since it opened years ago (under different management), and I've always been satisfied. Yes, the price has gone up like for everything else, but there is no other place in the whole of Tarrant County that I would go to wash my car. It is not the same place as it was in the beginning. While most car washes erode over time and offer less, this place actually offers more. It is so much better now that it doesn't warrant being compared to its previous version. The manager was the nicest fellow, and the self-clean side (vacuum, etc.) is perfectly equipped so that you want for nothing. Unless you take your car to a place where they do everything, or unless you do it yourself in the driveway, you should be going here. This is the place! When I was most recently there (day after Christmas), the place was totally packed, so it seems everyone agrees.

Alex Brandonisio

★★★★★

a month ago

I will start off with the fact I help run a large company in which prides itself on having the best of the best in customer service and experience. Absolutely blown away by this place. Met the manager the first time I set up our account and this guy was amazing. Such an outgoing personality. Then I take my personal vehicle yesterday covered in dry mud. The young lady at the pay area was super sweet and bubbly then I get to the young man with glasses at entry. He had me roll down window to tell me he had to pressure wash first because the dry mud would get on the equipment. For 5 min I heard him kick heavy cakes on dirt and pressure wash it. I felt terrible so I asked if I can just leave cause a line was forming. Young man said no sir il get you all cleaned up no worries at all. Got me through the wash and the interior clean area was clean and set up perfectly. When I was driving down 377 I was coming the opposite direction so I u turned way early and ended up at another car wash. But my previous experience with the team made me get back on the road and go to caliber. So glad cause I bet the other car wash would have declined my truck. To end it I will just say whoever is running this car wash yall are freaking awesome. The Chic fa la of customer service in the car wash business. Il ensure as our company grows yall will have all my business.

Brandon

★★★★★

2 months ago

Wow what a great experience I had today at this wash. Shoutout to Colin and Xavier, I believe were their names. Two great workers, positive energy, and very nice people. To whoever the boss is here, thank you for having great employees! Cars sparkling clean and there was a big smile on my face as I left. Honestly didn’t want to leave. And to colin and Xavier, thank you!!! - Brandon (dude in black suv n white tux)

Savannah McGraw

★☆☆☆☆

4 months ago

Went from the only place I went to NEVER going back. My most recent wash left my entire hood on my car covered in scratches- it essentially needs a complete repaint. We have tried tirelessly to remediate this with Caliber (calling 10+ times - no returned call) and have made multiple trips up there. The manager - Stephen- said it was absolutely “not possible” that a car could be scratched from this wash and that it has “never happened before.” (See attached pics- we aren’t the only ones 🙃). So, if you’re reading this, you can be the judge on whether to trust this place with your car. Poor business, poor management, and poor caretaking of their equipment. To the owners: if you would like to reach out and make this right, we are all ears!

Mark M

★★★★★

4 months ago

Went here today looking for a touch less car wash after driving 1900 miles from NH for work here. Was told this was not touch less, but my car was so dirty from the ride I took a chance. I was amazed what a great job this wash did on my car. They also had free rags, cleaning products and free vacuuming after the wash to finish the job. Staff who assisted us at the kiosk was super nice and helpful. I would definitely give this place a shot if you are in the area.