Google Reviews
Ron Pua

★★★★★
7 months ago
Took my Cayenne in today and got the Boss Special. Thorough job done and didn't take long. Highly recommend!! Leo and his team are personable and make sure you're happy before you leave.
Jennifer Campbell

★
☆☆☆☆
a year ago
This was one of the worst customer service experiences I’ve had in a while. I was offered a promotional service and was assured I’d receive the specific details I discussed with the manager over the phone. Instead, I received a rushed, poorly executed $80 service. The staff seemed uninformed about the service packages and unable to answer questions clearly. I also specifically requested that a certain coating not be applied, as it had previously damaged my paint job - yet they used it anyway. The manager was unprofessional, argumentative, and seemed uninterested in resolving issues. I requested a refund and asked to speak with the owner, but never heard back. Avoid this place - they do not prioritize customer satisfaction or quality service.
Anaseini Tuitubou

★
☆☆☆☆
a month ago
Paid $50 for full detail. Expected the floor mats to be washed. Called the store. Was told that mats are not washed, only vacuumed. Really? Wonder why is difficult to wash mats? Never going back there!!!
C. T., Jr.

★★★★★
6 months ago
On August 8th my wife and I took our vehicles to get cleaned at Bubbles Car Wash. We arrived before operating hours and decided to park in the parking area. When they opened, Leo came over and directed both my wife and I to get in front of the other waiting customers. I never expected that to occur. The customer service offered at Bubbles Car Wash, is second to none. I highly recommend that if you are in need of having your vehicle(s) cleaned, detailed, and or other services, give Bubbles Car Wash a try. You won't be disappointed. Say hello, to Leo.
Tammy Alexander

★
☆☆☆☆
a month ago
This place is horrible you pay extra for tire dressing and rims, they don’t touch the tires or rims , I have to have them redo the tires and rims everytime i go(I go for convenience coose to home) and dry trunk jams + spots they missed on the vehicle! They have the nerve to have attitude when aske to redo these things if I can give one fourth of a star ⭐️ I would the one fouth would be for the car going through the wash like at a gas station and blow dry 👎🏾
Jennifer Harrell

★★★★★
a month ago
Had a couple details here, try to get there in the morning or you might wait for 4 hours. I had to come back to have a couple things re done but the manager was so nice and helpful and went above and beyond. Five stars ⭐️
Donna Snodgrass

★★★★★
3 months ago
They are changing their name to LUX but the same folks work there. I drive from Stockton to get my car done there. They are always very nice and do a great job. Bathroom is always clean.
Johnny Jones

★★★★★
2 months ago
I came here last week for a quick wash and to get my inside cleaned up a bit, and I ended up speaking with Leo and he told me what he could do for my vehicle, I wasn't expecting much out of it but..... Wow.... absolutely just wow.. My guy literally had my Mercedes looking like I just got it off the showroom floor, the detail done was amazing, my paint was looking flawless once again, I'm sold on this location, stellar work, thanks again Leo and team, the polish, wax, detailing, and removing my scratches was phenomenal!
NYPD 911

★
☆☆☆☆
5 months ago
This is for my recent car wash experience. Usually they are really good, but this last time. The machines were down and they washed it by hand. There were smudges, every where, dirt was left behind, water wasn’t dry, towel streaks, I paid 45 dollars. What a joke. I will never be coming back. Maybe a new manager or something. I was very disappointed. This was the place to go, I took all my cars here, not anymore. Sorry, I’m moving on.
Marsellus Smith

★★★★★
7 months ago
I just had an amazing experience at Bubbles Car Wash. They have great service of there. One of the brothas greeted me well and treated me like family. A nice lady named Preet was awesome. She took care of everything I needed. I definitely recommend this spot for anybody living in the Sacramento county area and those who travel to come to Elk Grove. Thanks Bubbles Car Wash family!
Maya Hudson

★★★
☆☆
5 months ago
Unfortunately, I did not have the best experience with this car wash company. I paid $50 expecting a thorough cleaning, but when I got back in my car, the floors were still dirty and the seats and mirrors had not been properly cleaned. For the price, I expected much better attention to detail. I ended up having to clean my own car afterwards, which was very disappointing. I truly think they could do better.
Sydney Hagerman

★★★★★
2 months ago
Leo and his team did an amazing job! They were extremely efficient and got my car looking like it just rolled off the lot! I’m extremely appreciative of their services and how friendly they were.
maria nolasco

★
☆☆☆☆
a year ago
Very bad job vacuuming the car the interior was not even wiped. Talked with manager very nice at first then called me back to tell me that his staff spent 5 minutes vacuuming. You judge their job by the pictures. My 1 star is for the behavior of the manager. First at this place. My car is a 2023 VW needed just regular cleaning. The manager also suggested I put up pictures of previously taking the cars. So if you decide to try this place take before pictures in case you are asked for them.
Kaley Hayes

★★★★★
3 weeks ago
Amazing service! They did a super good job on my truck very happy with the results
Kaiya KB

★★★★★
3 weeks ago
I got an interior detail, wax, and buff. Leo was very friendly, professional, and communicative and the team did an awesome job with my vehicle. I was very impressed with the quality of service and will be returning in the future. Thank you, again! (Side note: previously was bubbles car wash, and now is Lux)
America Perez

★★★★★
6 months ago
⭐⭐⭐⭐⭐ I am beyond grateful for the incredible service I received at Bubbles Car Wash in Elk Grove today, and I especially want to give a huge thank you to Leo. It was over 100 degrees outside, and they had already closed for the day when I pulled in. I explained to Leo that I was selling my car tonight and desperately needed it detailed. Without hesitation, he welcomed me in, stayed late, and got right to work—despite the extreme heat and the fact that his workday should have already been over. Leo didn’t just do the job; he treated my car like it was his own. Every detail was cleaned to perfection, from the carpets to the dashboard, and he made sure it looked showroom-ready. His attitude was so kind, professional, and understanding the entire time, and you could tell he truly cares about helping customers, not just getting through the day. This kind of dedication and customer service is rare. Leo went above and beyond for me, and I will never forget how much he helped me today. If you’re looking for a place that not only delivers amazing results but also has employees who genuinely care about people, Bubbles Car Wash is it. Thank you, Leo—you turned a stressful situation into a positive one, and I’m so grateful for your hard work and kindness. You’ve earned a customer for life.

Rosa Resendiz

★
☆☆☆☆
a month ago
I took my truck to get washed yesterday, paid $79, and they left it dirty and did a terrible job. Besides taking almost an hour, they handed it back to me completely dirty.
john clarke

★★★★★
7 months ago
Wow! What a great job. I have a 2016 4Runner TRD Pro with 170k miles that sat for years in the Arizona Desert, then for a few years in the country here in NorCal. Parked for a long time due to having other family cars. Back when I drove it daily and took it Off-Road frequently, it only ever had the occasional gas station car wash and was honestly beat up from the years of driving trails in the Desert and Ranch use. It was absolutely covered in hard water, road grime, road salt, and years of stubborn moon-dust-like dirt. There was no shine left in the paint. Looked like a flat paint job with no clear coat. Couldn’t even see out of the windows anymore. The white paint looked like it turned yellow. I was positive it would take an entire paint correction to fix. This place knocked it out of the park. Leo, the Manager, listened to my concerns, got me set up and had his team complete the detail in barely 4 hours even though I did not set an appointment. The car looks better than when I bought it new. That’s not just me using a standard cliche, I mean it. It’s shiny, the hard water is gone, the yellow embedded grime is gone, the plastic is restored, it’s beautiful. It was $600 to cover all that had to be done. I had been quoted $1k and up from other places. This vehicle is being brought out of retirement for my wife to use as the family ride to drive herself and the kids around. I am sincerely grateful for the work done to help give my wife the clean and shiny car she deserves. Thank you Bubbles! Thank you Leo and the Team!
merit verzosa

★
☆☆☆☆
4 months ago
Big joke. Might as well drive your car to quick quack and do it yourself. When you pay almost $50 (supreme wash). You expect atleast a decent wash. Wasnt even vacuumed properly. Was not dried completely and the wheels looks like it wasnt even touched. Bring your money elsewhere. Do those wheels look like a $50 wash??
James Garcia

★
☆☆☆☆
5 months ago
Paid for a full detail, wash, wax and interior. Got home and actually looked at what was done. Completely dirty still. Bug splats still all over grille and hood. Went back talked to Manager "Allen" as he called himself. Showed him everything on the vehicle. Gave me a blank stare and said your not getting a refund, the job is complete, we did our job. He actually said we were wasting his time and can go re-wash it. I asked how do you do a wax job over dirt and bugs? He then said we did the wax and repeated the job is complete, we did our job. asked for a his supervisor he smirked and said "im it, ain't going no higher" than asked for a customer service number to speak with someone. He than smirked and gave the general number to the business. Poor customer service. Never felt this scammed for a service before. I could had stopped a high school car wash fundraiser and got a better detail. I can tell all the bad reviews are from poor management