BrushHour

Reymond Herrera

★★★★★

Edited 2 years ago

Yes. Brush Hour is outstanding and does everything right. I recently had an experience with Brush Hour and to make a long story short, I might of miss their phone call and text but, Brush Hour handle Themselves like Professionals that they are and rectify the situation Accordantly. I thank them for helping me out, their customer service is easy and their Employes's are worth every Penny. Don't forget to tip you Technician it is worth it!! I strongly Recommend anyone using this service it is WORTH IT !

Thomas Chen

★★★★★

Edited 2 months ago

Update 12/2025 3*->5* After a couple of years, I received a call from the city operations coordinator, which I really appreciated. He asked if I would consider using their service again and took the time to address my concerns from my last wash, when my car was scratched by a squeegee. He explained that they’ve changed their protocols—they no longer use squeegees at certain temperatures or on vehicles with ceramic coatings. It was great to hear they learned from past experiences and improved their process. I had actually been thinking about trying them again, especially since I recently moved to an area with limited car wash options, but I was slightly outside their service zone. He offered an exception and a complimentary wash to regain my business and show how their service has improved. It was a genuinely thoughtful gesture and a great conversation. The process was smooth, just like before. They texted me when they were on the way and upon arrival. Josh was very friendly and walked me through what he planned to do. My car was extremely dirty thanks to my kids, and by the time he was done, it looked fantastic—super clean inside and out. No scratches, no squeegee. Overall, I’m glad they reached out, took accountability, and showed the changes they’ve made. I’m definitely considering signing up for their membership. Update 2023 5* -> 3* Several months ago, noticed a huge scratch on my hood due to them using plastic water blade to dry the hood. They reviewed the case but they didn’t think it was them (they were only ones washing my car) but they agreed to pay to fix it and provided a free full detail. I wasn’t going to get 3 quotes for their insurance so I just paid my detailer to fix it since I have a ceramic coat and wasn’t worth my time driving multiple places for quotes. They agreed no more water blades and are phasing it out. So if you do use them, ask them for no water blades. I used them once after telling them no squeegee. 2022 Original Review 5* Back when in the day, I use to wash and detail my own car but stopped during grad school and then with kids definitely went out the window. I would then go to hand car wash, but they generally didn't put much care and detail like using old rags, circular motions, washing car without rinsing first, and missing spots. Plus with inconvenience of waiting in long lines I decided to try mobile washing and detailing. I tried Brush Hour the first time last month and DJ was awesome. Easy to set up appointment and DJ had amazing communication of arrival time and expectations. I watched him in beginning and he took great care of my car with great technique with awesome results. For extra $20 compared to hand car wash, it was well worth it for convenience where I don't need to wait in line and get much higher quality wash at home while I can stay at home to get my work done. I used them again this month for my other car, super happy with results. Scheduled complete detail next month. Definitely my new method of car wash.

Boxed Expressions

★★★★★

a year ago

Brush hour came and did a great job with my ca! They were very timely, communicated well, thorough in their work and overall gave me a great experience. My technician paid great attention to detail and was able to get to some hard to reach places. I will definitely be back. Thank you again!

Rosanna Lorita

★☆☆☆☆

a month ago

It gives off SCAM! I booked services, and the amount was immediately taken off my debit card. Not even a second later, I get an email stating, "Automatic cancellation: incorrect plan chosen based on the condition of the vehicle." "I only put the make/model of the car in, so this was confusing. I then tried to call the number given, and it kept looping me to an automatic message no matter what number I selected until finally all selections led to the phone hanging up. I was then bombarded with text messages from different crazy numbers saying thanks for calling and offering an option to "chat," which directed me to a place to leave an email. So it's definitely set up when there are no humans involved, which is the telltale sign of a scam operation. I will be reporting this place of business to Consumer Affairs and the Attorney general's office AND disputing the charge with my bank.

Jon Del rosario

★★★★★

3 months ago

With kids and pets, my car gets messy fast. BrushHour made it look brand new again! The team was friendly and careful with every detail. Highly recommend for busy families.

Chelsie Li

★★☆☆☆

2 months ago

They will eat your money without providing you the service. First of all, they hide their refund policy very discretely, such a dishonest move. Second of all, so called cancellation policy doesn’t fit for reschedule appointment? (What a scam)Their customer service attitude is like: yes we got your money. What can you do with us?

Rashaad Gueringer

★★★★★

3 years ago

The Brush Hour Company has provided me with the best detailing service that I’ve ever received. The pricing is affordable, and definitely worth it. What I love most about BrushHour and DJ, is that the work is always consistent, which is what made me become a returning customer. DJ is very professional, communicative, as well as time efficient. He has made my car look brand new time and time again. 10/10 service, I definitely would highly recommend that you pay him a visit if you’re looking for washing or detailing services, just to name a few!

Janette Barillas

★★★★★

8 months ago

I have to admit, I made a real mess of my booking, and I was worried it was all going to fall apart. But the team at Brushhour was incredible. They didn’t just help me out. They went above and beyond to sort everything out, even though my mistake complicated things a bit. They were patient, understanding, and kept me updated every step of the way. And when it came to the car detail? My carpets look amazing. Like new. They take pride in their work, and I’m so glad I chose them. Great team, excellent service, and I truly appreciate how customer support handled everything. I’ll definitely be back!

Dr. Wendy Andrade

★★★★★

2 years ago

BrushHour is a true leader in the car wash industry. Josh, David & their entire team go above and beyond to make sure you have the absolute best car detailing experience. They are trustworthy, reliable & professional. I was able to hand off my keys, go off to my meetings and appointments and come back to a shining gem!! Thank you BrushHour!!

Carolina

★★★★★

8 months ago

Brush Hour makes my busy mom life easier! Their service is quick, professional & reliable. I always feel good about highlighting local businesses that make everyday life better and Brush Hour does exactly that.

Allyza Potenciano

★★★★★

3 months ago

BrushHour is hands down the most convenient and professional mobile car wash service! The crew arrived on time, worked efficiently and my car looked spotless afterward. Booking was super easy and the team was friendly and professional. For anyone who's busy but still wants their car looking brand new, I highly recommend BrushHour!

Michelle Resch

★★★★★

2 months ago

Truly amazing detail service. Great price, great customer service and the ease is just lovely!! And they keep my car in showroom condition.

John howanec

★☆☆☆☆

a month ago

I signed up for their luxury sport package 4 months ago and never got around to scheduling any car washes. I temporarily lost access to my vehicle and decided to cancel my service and would restart it in about a month (when I get my vehicle back). Since I never scheduled a single wash, I emailed them to ask if I could get a refund. I was told that even though I never scheduled a single wash, they are unable to refund me any portion of my payments. I will not be returning to this extremely greedy company who does not care about their customer’s situation or needs.

Veronica Gasparro

★★★★★

2 weeks ago

Josh S helped us today and the result is great!! Every spot is clean and a stain on the seat came out. It smells good and was very worth it. Feels good to have the snow and salt of winter off of our car!! We keep saying “it’s so nice and clean” :)

Elena Torre

★★★★★

3 weeks ago

I got the Luxury Sport wash and was extremely happy with the results! The technician was super nice and communicative. My cars was left totally spotless, which is something I was never able to achieve cleaning it on my own. Super worth it for the price and the convenience of having the service come to you.

ambar

★★★★★

3 months ago

If your schedule is all over the place like mine, BrushHour will be your saving grace. They came to me at home this time, which was a relief after the holiday weekend (on TOP of snow storms). Their communication is on point, too. I got an email reminder the day before, plus a text on the day of to let me know they were on their way so I could plan around meetings/calls, and everything else on my plate. I'll definitely be booking again, and next time I'm looking forward to having them come to my office in the city since I work hybrid. Convenience like this is unmatched... seriously, if you hate long maintenance appts for anything in life, this is for you. I'll also be doing the under carriage wash next time, which is such a smart feature to protect my car from the brutal Chicago winters. Can't recommend BrushHour enough!!

Silviya Kovacheva

★★★★★

2 months ago

BrushHour is a company I trust my car with. Genuinely phenomenal service and the team always goes above and beyond. My husband and I drive our dog to many parks on the weekends and the interior has taken up some solid beating, doesn’t help to have fabric seats. BrushHour did a spectacular job at cleaning EVERYTHING. You guys do an awesome job for such a competitive price given that I can be at home minding my business while you take care of the car. There is no other business I’d consider. EDIT: I read some of the other reviews and I felt compelled to mention - I booked online and I never once felt pressured into purchasing any additional products to the main clean I selected. The website states very clearly what each service includes and it was very easy to navigate the menu and select what fit our expectations. The team arrived ON TIME! Incredibly punctual.