Stony Hand Carwash

tyler edwards

★☆☆☆☆

6 months ago

I lied about top tier service. I waited an hour before I got my car back. The vehicle before mines has dirt on it still. In a pinch I’d come back but under no other circumstances will they ever see me again in life ever

Angelic Baskerville

★☆☆☆☆

2 years ago

Only reason they were rated 1 star was 1) I can’t give a negative 2 stars…. 2) I actually like the exterior spray wax….I spent $43 for pretty much getting my outside car rinsed and spray waxed, a little Armor oil on my driver side door handle and my car mats being shampoo. That’s it!!!!! The Ultimate Wash includes wiping down of the inside. I’m not expecting car detailing type of energy but it was no effort really in the wiping down/vacuuming of my car. I tried to give them another chance after doing a rushed half job 2 years ago but that’s shame on me this time. It will NOT be a 3rd time!!! I’ve learned my lesson!!! Side note: I am very detail oriented and the fact that I have to go to a self serve car wash to continue the job……irks my nerves to say the least. Save your money people or go at your own risk!

Katrina Thomas

★☆☆☆☆

2 months ago

Go to car wash on 82nd stony don’t even waste your time here. They TRY to overly charge for the bare minimum.

Constance Anderson

★☆☆☆☆

6 months ago

Put scratches and dents in my front passenger door and denied it, even though I checked my car before going in. He kept insisting I was wrong and that they didn’t do it. You don’t even wash the cars, so how can you really know what was or wasn’t done? I will never go back. While I can’t tell you not to patronize, I do encourage you to be cautious. To wait an hour and then have your concern dismissed is unacceptable and unprofessional.

CAMO G

★☆☆☆☆

4 years ago

They are only getting 1 star from me because I need to rate in order to leave a review . I just came here for a platinum wash which includes inside & outside . The owner said they was done I checked my car and it was still food on my seat. My dashboard still had ash residue etc. I told them it is not finished they informed me that they couldn’t get the stains off. I told them let me see the towel and spray and I cleaned it myself. I told them “ I thought this couldn’t come up , all you guys need is elbow grease/effort”. Then the owner start trying to come help me clean my car. It was a waste of time and money for me to still have to clean my own car!!! Even the outside had dirt marks on it which the owner was trying to wipe off! Not coming back here but you get what you pay for, lesson learned ! I’ve added pictures when they told me it was clean vs when I cleaned it myself right there after them! I should’ve listened to the reviews but I tried to give them a chance. 1st and last time!!

Rayquel Haji

★☆☆☆☆

6 months ago

I will not be back at all. I paid for them to partially clean my car. I’m not sure if it matters the day or time but honestly it shouldn’t. The workers were lazy and half cleaned my car. There is no way my carpet should still be dirty, my back seat still dirty like what did yall clean exactly? It was a half ass job point blank period.

Unknown C

★☆☆☆☆

6 months ago

This was my second time visiting the car wash on 74th and Stony Island, and it will definitely be my last. Once again, my windows were not cleaned properly, and they didn’t vacuum the seats or floors. I had a jacket and a box of Kleenex on the seat, and the manager told me they don’t move anything — they just skip that area and move on. That makes no sense for a car wash service. I ended up having to vacuum my car myself. When I told the manager there won’t be a next time, he said “next time” like it was an option. Just to be clear, there is no next time — I won’t be back to 74th & Stony Island Car Wash.

Saleem Abdul

★★★★☆

a month ago

Good staff and they love what they do. When in the area, good place for a Hand Carwash. Be patient because it's not fast

Lockett Michelle

★☆☆☆☆

5 months ago

I will never in my life come here again they are overpriced. My Tesla truck was still dirty when I Left do not Waste your time here My truck was still dirty inside and out. I wish I could give them zero stars. But still on my windshield in the inside, so you know they did not clean the windows. Good picture is posted.

Gabby Moore

★☆☆☆☆

3 years ago

So yesterday I went to the car wash close to closing. I paid $21 for my car to be washed on the inside and outside. I waited probably close to 30 minutes. I drive far distances in my car for college so of course there are bugs on my car. I look at my front bumper it was still caked in bugs. This man claimed that the car wash doesn’t get bugs out I would have to pay $250 for a buff and wax. Like what car wash doesn't get bugs off of the car when you pay for a silver package. I look inside my car, still dirty and my floor mat was missing. There was still dust caked on my dash board. You can see in the pictures that it doesn't even look like I paid for a car wash. It was just horrible, my mother has been going to this car wash for years and they always do an amazing job. This time I am disappointed, I feel extremely scammed and just blew.

Felicia Cheston-Dean

★★☆☆☆

2 years ago

I pulled into this car wash because I always see cars in line to get their cars washed. Today was my first time going to this facility. I pull in and notice the pricing. pricing as follows $24 for a regular wash and $27 for a premium wash for trucks. I specifically asked the young man if I got the premium wash will that guarantee my meds will be clean he said yes I said, will they be shampooed like sign says he says yes you’re going to get everything at this point I was excited because I felt like I was going to get a Great Carwash I saw three different men wash, shampoo, vacuum and clean my mats. Upon getting into my car I noticed my consul is dirty. It is still not claimed. I notice the carpet he has not been vacuumed. I noticed nothing has been wiped down. I got in the car, asking him to give me a rag to wipe my own car down. I am disappointed in my car wash, however. The service was good and people were nice. My car just was not clean as stated on their signs posted. Maybe I’m just tripping!

Stephanie Evans

★☆☆☆☆

3 months ago

Paid for the top package, waited almost an hour and car was still dirty and im pretty sure they chipped my paint on my brand new car. Could've went to a 5 dollar wash and got the same wash bc they didnt get into any of the crevices. Tires weren't shined. Dirt and dust still in the inner doors. Dashboard dusty. Touch screen wasn't wiped.

Cassandra Henry

★☆☆☆☆

2 months ago

I would never ever go back to this car wash place in my life. Unfortunately it was a Tuesday around 4:00 something in the afternoon they have washed my car they have cleaned it out they didn't vacuum my trunk and all I paid for the Platinum car wash and I didn't get the Platinum washing or clean in the inside of my car on top of that they accidentally went cleaning it push my park brake didn't tell me then left my keys in the car didn't have them to me for me to lock myself out my own car. When I expressed it to the owner he is going to yell at me and say that wasn't his responsibility. One of the car wash people going to tell me that I was complaining too much and that I shouldn't even have been out there in the area where they were cleaning my car boy after you doing a half ass job cleaning it I needed to point it out to you. The only concern they had was going home because they were tired. Please take it to the car wash off of 90th and commercial where they're doing alright

Markell Jackson

★☆☆☆☆

a year ago

I have lived in this neighborhood for 20yrs. This car wash has been on a downward spiral for the last 5yrs. Poor management, poor service. Even after I spoke to management & detailers my truck still look like this. I drove off to prevent an altercation due to how they responded after a $30 car wash with tip. Go to Exotic Car wash on 83rd Stony. Their service & skills are worth the wait .

Abiodun

★★★★☆

a week ago

I was there to wash my car, and my tire deflated. The owner of the business got me a new brand tire. It was unbelievable! I recommend Stony Hand Car Wash to every car owner, if you need to clean your car.

Luewilla Smith

★☆☆☆☆

9 months ago

I got there before 9 AM on a Saturday. Waited over 30 minutes in line. Waited over 45 minutes for car. I paid $29 for a platinum wash that includes Armor All on the tires. I gave clear instructions to clean and shine the console area well and to vacuum the trunk. When they were “done” I had to ask someone to wipe smudges off of my car in several places, vacuum the trunk, dry the mats (which were soaked). After driving I found more areas that weren’t cleaned! Horrible service! Very lazy work! This was not the first time. I will never go back again!

Regina Mays

★★☆☆☆

5 months ago

I paid for the highest level of car wash. Pictured here are only the exterior, understand, the interior was worse than this. I complained. I was met with indifference and asked to come back in again, but an hour had passed and I needed to leave. They said I could come back the next day, but I am Disabled and couldn’t invest anymore time to this.