Britezone Express Car Wash

Traci Nevil

★★★★★

2 years ago

I love everything about this car wash. The friendly people, the thorough wash and clean, and an excellent value. They are always quick and courteous. I live in Arlington and work in Fort Worth and have tried every car wash in between. For several years, this has always been my favorite. I hesitate to share because I don’t want everyone to be there.

Sharla Hoffman

★★★★★

a year ago

Great customer service, friendly staff. Most of the time the cars are perfectly cleaned. However, on occasions there are inconsistencies with small details. Whatever you bring to their attention they are happy to correct.

Deon Gordon

★★★★★

2 years ago

$20 for a base Full Service Detail is the cheapest in Fort Worth. They did a really good job. It would’ve been almost double down the street on Bryant Irvin

antonio clayton

★☆☆☆☆

5 years ago

Well just left had front bumper pulled off on driver side manager on duty tried to make excuses of vehicle being to low but vehicle is stock ride height and I have ran the same vehicle through for the last 2 years with no issues. Manager on duty hand washed vehicle and taped bumper back on to make it home but definitely will be back in the morning to talk with other manager.

Jason Mills

★☆☆☆☆

6 years ago

Terrible service, I paid $27 dollars and all I wanted was the Interior cleaned. See below pictures of how I received the car after it had been "cleaned".

Roshell Elaine

★☆☆☆☆

a year ago

This review is super long and over due! I took my vehicle here for a car wash. After it went through the wash and I did final inspection I saw there was very deep scratches on the hood of my vehicle. Talked to management Yannette, and was dismissed and asked to come back to look at cameras with another manager. When I came back the manager Christian said he didn’t have access to the cameras. They didn’t want to take responsibility and I ended up having to go through my insurance to get the damages fixed. Don’t bring your vehicle here is you read the reviews this is not the first time someone has had damages cause by this place.

Cynthia Christov

★★★★★

a year ago

This one of the best car washes in town in my opinion. But what is going on with the new design? The new red awning covers give no protection from the sun to your employees. It’s hard not to feel bad for them, and we haven’t even hit true summer temperatures yet. I sure hope something will change to help keep your employees cool during the summer.

John564 Holloway

★★★★★

11 months ago

Easy entry off Bryant Irvin Rd. Great choices for your vehicle care. I recommend the 'Wheel' option. Great outside & inside cleaning plus vacuuming, wiping down the interior. Staff is friendly ad prices are reasonable. Highly recommended

Zero

★★★★★

4 years ago

I have read the reviews. Which I do on a regular, when going places nowadays. I had an overall GREAT experience. From the young man in the booth to the car detailers. The front guy in the booth Customer service was on point. I even tipped him. Lol. Thanks Britezone. (Justin Harris)

Jay Quinn

★★☆☆☆

5 years ago

After reading reviews I’m 90% sure this happened at the car wash yesterday. I have never had an issue here before but after getting home later that day my husband noticed my headlight trim was mysterious missing. It was on in the morning and unless someone randomly snagged one headlight trim and not the other, the car wash popped it off. Can’t seem to get a hold of someone to talk to to find out if they have it, but after seeing so many people report/post images of their passenger side car being messed up in some way, I can only guess that’s what happened here. Such a bummer; these trims aren’t cheap!

Rod Parish

★☆☆☆☆

4 years ago

Purchased the $12 wash. My truck came out 80% clean but I didn't trip. When I got out to wait, I asked the detailer to vacuum under the corners of the mats. He walked around, looked at my sticker and told me the $12 ($14 with tax) dollar wash didn't get vacuum service. I asked to speak to the manager and asked the question again. The manager then said, nah, we only vacuum $20 washes and above. We only do exterior and wheels for that price. At this point.... I'm not real happy. I then pointed out that my truck wasn't cleaned and he said, he'll wipe it down. The manager (Christian) then went over and started to wipe my truck himself. After all of that and being told I was ready to go... guess what? The front of my truck was filthy! I pointed that out the dirty spots to the detailer. Then, I reminded him my wash was for exterior only and the exterior wasn't even clean. Needless to say, I took my truck, a few pics and left. They wouldn't even let me use the vacuum to vacuum the truck myself. Definitely the last time I visit this wash and at this rate.. they won't be around long. Included pics are after I left and the extensive wipe down (sarcasm). Way to go #BriteZone ,You lost yourself a customer today! For those that read this review, enter at your own risk.... you've been warned ⚠️ #BryantIrvin location

Lizett Nunez

★★☆☆☆

7 months ago

i paid for the inside of my car to get cleaned and my windshield was still dirty and there was a bunch of bubbles around my center console as if it wasnt wiped down properly so i had to ask for a towel to clean it myself. why did i pay extra just to have to end up doing it myself. and this was not the first time. would not recommend or go back.

Mary Smith

★☆☆☆☆

Edited a year ago

Today is 6.26. Still no resolution from this location. Again, do not bring your vehicle here. They broke the mirror on my car 3 to 4 months again and I am fighting for them to pay damages The Bryant Irvin Brite Zone broke the front mirror on my car and lied about it. They told me they had to report it to corporate and I found out there was no corporate office. They are corporate. Eric the owner told me it would take him 2 days to run the tape for something that happened in less than 20 minutes during my visit there. He didn’t call me I had to repeatedly pester him and Yasmine to get a response. They ordered the wrong part and sent me to a local place and then the local place cut the wire on the automatic mirror and put the mirror in the front seat of my car. I should name them as well but I won’t. It’s coming though if I don’t get the 300.00 plus dollars needed to install and order the part from Mitsubishi in the next 72 hours as Eric committed to on 6.22.24 today Saturday. It has been over 3 months. They did not contact me and I have had to do all the leg work for a part they broke. I have been bringing my personal car there for over a year but I REFUSE to bring it there ever again. Eric English the general manager is hoping that I will just dismiss the issue that my mirror was broken at the Bryant Irvin Brite Zone. Yasmine, his manager on staff is rude and curt. I have remained professional throughout this entire proces but trust me this is one well deserved review. The working staff, the washers and the concierge are super sweet and don’t deserve to be managed by these rude and negligent people. You will get to experience Yasmine for yourself and Eric English the owner is going to lie to you as long as he can if there is something negligent that happens there. I am going to post a review every day that my car is not fixed to keep you updated. It is already past 3 months with no repair for my car. Eric has been provided with a professional quote from Mitsubishi to fix my car. Don’t take your vehicle to this location. They won’t fix it if they damage it.

Judy Morris

★★☆☆☆

8 months ago

For at least 10 years I have taken my vehicle no where else. Always excellent job and experience. Today was my last time going there. I paid for the $30.00 wash. I did not notice until I got home (my fault) that the dog hair was still all over the back of the car, the mud was still on the fenders, and the mirrors were left all out of alignment. It did not appear that the dashboard was even wiped down. There were only 3 people vacuuming and cleaning cars. My car sat, after going thru the automatic wash, without being touched for over 15 minutes. There were 7 cars in the spaces when I left. Poorly staffed, managed, or something.

ONEOFSEVEN 00

★★★★☆

3 years ago

Their most economic car wash has gone from $5 to $6. The prewash is good depending on what workers you get. I've seen very expensive cars get extra prewash and dry times but older cars pretty much get ignored or barely touched with the prewash and dry. This isn't always the case. But it's like I said, it depends on who is working that day.

Hazel Rodriguez

★★★★★

2 years ago

They always do an AMAZING job! It doesn’t take long for them to have your car shining inside and out. The people here are kind and caring. They work hard and care about their customers. The prices are better than anywhere else you can find. I would recommend this car wash to my friend and family. It’s the BEST!!!

St0rmyShad0w 23

★☆☆☆☆

5 months ago

Been coming here for years now, and always get the high packages cause they did a good job. Leather detail and the wax buff outside. Very clean and smelled good. But now it’s been twice I’ve been and it’s done in less than 40min. Buff I’ve noticed he didn’t even do the whole truck and found crumbs still in the seats. They even left the wax on the black of the truck and left a white stain. I noticed new employees, maybe some retraining. Paying $140 for this kind of work ethic, you’ve lost my business.