Google Reviews
McGaughey Family
★★★★★
a year ago
Top notch facilities. Only thing I would say to management is to up the customer service. Employees work hard but no smiles or interaction. In this market you have to set your team apart from the pack.
Jeffery Hudson
★★★★★
a year ago
Great car wash. Very clean establishment and great vacuums. I love the big floor mat automatic brush they have. They also have an option for weather mats as well which is great. The car wash itself “the flood $30” was really good. Cleaned my car up with minimum spots it left on my vehicle. I like the scent feature it does as well during the wash. This will definitely be my new car wash home.
Jamie Giardina
★★★★★
3 months ago
I love this place! They are super nice and the wash gets my car super clean!
Robyn Johnston
★
☆☆☆☆
8 months ago
I have a membership at this car wash and everyone has always been super friendly and professional. After tonight I will not be going back. The manager yells at me because I went in a lane that I didn’t know was closed and treated me like a complete idiot. I should’ve been paying closer attention but to be talked to like that especially from a manager is unacceptable. It’s a shame that such a nice car wash with great employees has such a rude and unprofessional manager. I will take mine and my families business elsewhere.
Kannan Carter
★★★★★
9 months ago
Such an amazing experience! This place not only did an amazing job at cleaning my car but the customer service was excellent! The manager David was extremely helpful and friendly! I will definitely be visiting Big River Car Wash again!
Karla S. Guzman-Ortiz
★★★★★
4 months ago
The workers are very helpful and explain everything you need them to. The facilities are great! I come about once or twice a month and it is a great experience I enjoy!
Chasity Portis
★★★★★
4 months ago
Best car wash I have had in a minute and provided me with everything I need to clean my interior with and great customer service
Justin Taylor
★★★★★
9 months ago
Best car wash hands down they have everything you need there plus more come to AUBURN,AL and open up let's get goo goo and riches out of there they deserve 10 stars at BIG RIVER
John Schade
★★★★★
7 months ago
My new goto carwash! This place has it all. Love the airspay detailer and powerful vacumns
Annie Adair
★★★★★
5 months ago
the guys here around 11:30 were so kind and scrubbed my car so well before the wash! great great customer service! i actually felt bad how much they had to scrub, i highly recommend this wash!
Michael Tortorici
★★★★★
3 months ago
A car wash is a car wash to me, but what makes Big River great is their cleaning tools after the wash. Their vacuums are awesome and have everything you need.
Daniel D
★★★★★
a month ago
I splurged on the most expensive wash, and I have to say it was totally worth it. My car looks phenomenal. Good service to o.
Scotty Enfinger
★★★★★
3 months ago
Best car wash around! Super friendly employees who were professional and courteous! Jordan was polite and used his manners, which is almost unheard of these days!
Olivia Sharpe
★★★★★
6 months ago
Genuinely best car wash I’ve ever had! The after wash station are incredible! The carpet beater & car mat wash station are worth the price alone!
Julie Pullen
★★★★★
3 months ago
The staff are very friendly and thorough when it comes to the pre-wash stage. And there are always plenty of vacuums and towels to use when cleaning the interior of the car. I wish I had this car wash available in my town in Georgia.
Kahner Calloway
★★★★★
3 months ago
Well this was quiet the experience. I showed up and Jordan met me at the payment gate to let me know the possible paying issues (slow card reader. Being in IT I know this happens all the time everywhere.) And answered any questions. Great workmanship with no stress about upgrades, only that its there and how it goes if I were to consider it, which I now will for the next part. While vacuuming, I accidentally sucked up a momento my wife gave me ten years ago. I had not seen it fallen from its hanging place. David saw I was stressed and came over to aid. Hearing the issue he did not hesitate to bring out the ladder, unhook the hose, and retrieve the item. Its such a small action to do but for me it meant the world. Turned my mood for the entire weekend around.
Michael Leadawg
★★★★★
Edited a year ago
Recently found my favorite wash. Tried them all. Very nice and new Car Wash. The people that they hired are doing a great job very friendly and my Vehicle even comes out clean at the end of the tunnel because they do the correct prepping in order for you to have the results that you expect. I was with another Car Wash since they opened, but had to give them up after they sold out because all they were doing was rearranging the dirt on my vehicle. Keep up the great work guys. You’ll have a customer for life. Go “ Big River “ 🇺🇸😎 BTW recent pics. Eight and Fifteen year ole vehicle! “Take care of your own and it’ll take care of you!”M.F.
S Mcdade
★★★★★
11 months ago
This will be my go-to car wash! The staff was friendly & helpful! Everything was right at my finger tips for, including the all- purpose cleanser, air detailer spray pumps, as well as vacuums & clean towels on each side of the vehicle. They even had a wash area with dispensers to clean, scrub, & wash my heavy duty mats! Thank you for the great experience!
David Ramirez
★★★★★
2 months ago
This is the best car wash spot in Montgomery! They are consistent and friendly. I've been a member since they opened and the quality of service has never dropped. Well worth the membership in my book!
freegdr
★★★★★
3 months ago
My Dodge ram being black with no scratches on it. I was looking for a place that did a decent job. I hit it out of the ballpark with this place. You know what they say about a diamond and a goat beep. It shines very pleased with the help we will return.
