Google Reviews
Kaleigh Lyn
★
☆☆☆☆
2 years ago
i was recommended to this place and told it was really good but no. terrible service, outside of car is still dirty. we sat and waited for the inside to be cleaned and no one ever came. so we pulled up to the free vacuums just to do it ourselves even though we paid for the service…free vacuums don’t even work. they literally had a whole family cleaning out there own car with there stuff because they were not being helped while two workers cleaned the same car.
Joseph Gibson
★
☆☆☆☆
a year ago
Apparently, they are under new management, and things are going downhill. Went by today (5/19/24). None of the high pressure nozzles in the car wash were working. One of the spinny things wasn’t spinning. So I got a bunch of soap, but no pressure wash. Just a “spot-free” rinse at the end. Soap mixed with dirt and smeared. Then, tried to vacuum at the self-serve. About 4 or 5 bays don’t even have hoses. The ones I tried to use barely had any suction at all. I could pick up the dirt grain by grain with my fingers faster. This used to be a top notch place, but recently going downhill it seems. Hopefully, the new management improves things quickly. Too many other nice car washes in the area to be mediocre. They have had a long-standing relationship with P&M Texaco, free car wash and full-service vacuum and wipe down. Apparently, “new management” has nixed the full-service part.
Quinton Moye
★★
☆☆☆
a year ago
I just recently went to Bay Bright Car Wash because I checked online to verify that they would be open when I got there and they were supposed to be open until 7:30 PM. I arrived at 3:00 PM and they were open and all the vacuums were running, but I was the only customer there. I pulled up and started vacuuming my vehicle and after maybe 10 minutes passed this white guy came outside and just started cutting off all the equipment and unhooked the vacuum hoses while I was still cleaning my vehicle. I then told the guy that the web site said that they would be open until 7:30PM and the guy simply looked at me and smiled as he gestured with his hand Like nawl or no. That's it! No words or explanation as to why he's shutting down the carwash other then maybe because I'm the only one there and I'm black. If your wondering who the worker is that I'm talking about...I don't have a name, but he is an older looking white guy who worked on Sunday Jan. 6 at around 3:30 PM.
Mauny Jb
★
☆☆☆☆
11 months ago
Nothing wrong with the service but I will not return to this place since from the appearance everything is old and the staff is very rude from the car cleaners to the manager who is very arrogant. I do not know if they change management often since I have seen different managers but none of the previous ones behaved like her, too rude. I do not know her name and I do not know if she is the manager since I only saw her on previous occasions as just an employee.
Jordan cross
★
☆☆☆☆
6 months ago
Horrible quality. Worst car wash in SE Texas. I left with more bugs and dirt than when I came.
Lance Schnauder
★★
☆☆☆
a year ago
Did the self serve, wash did as expected for an express machine wash. It's not going to get in all the cracks. That is the only reason for two stars. Only 4 stations had vacuums hooked up. The vacuums were awful. Couldn't even suck up a dried up gummy bear from the car seat. I had a lot of sand from a beach trip and it struggled. Also had bins for new and used towels which would have been great but they were empty. Will not be going back here unless I needed an exterior wash only.
saja reyes
★
☆☆☆☆
3 years ago
I took my truck and paid for the service that included wash, inside clean and vacuum & it was only washed but not cleaned inside or vacuumed. if you want a poor and mediocre service this is the place!!
maymay guill
★★★
☆☆
a year ago
Fast but sometimes fast can be an issue. I’ve come a few times & paid for a wash & vacuum. It’s a hit or miss with the cleanliness depending on who you get to do the inside. I brought a car that I was selling but needed just a vacuum & wipe down. It wasn’t horribly dirty just your regular dust & a few crumbs. The person who cleaned my car never did the dashboard or by my steering wheel. The backseat still had crumbs & the person looked annoyed while doing it. I pre-clean so I don’t have someone doing my mess so I know it wasn’t complicated. I will assume it was only because the car wasn’t in the best of shape. 2019 Corolla in fact that was used for deliveries. Overall their customer service & fast service makes it a plus
DJ Moody
★★★★★
9 months ago
I absolutely love this car wash! I bring multiple vehicles here from my local automotive dealership and these folks are always so nice and professional and plus they do an amazing job of cleaning my vehicles. Miryam & Maria are always so caring and professional and you can tell they love and appreciate their jobs and they always have great customer service.
rachey
★
☆☆☆☆
a year ago
Not satisfied, I chose the V.I.P wash, not worth the money. You can still see the bugs on my car, they did not vacuum it well or clean my dashboard. I had to do it when I got home.
Dirk Brands
★
☆☆☆☆
8 months ago
⭐ Review: Bay Bright Car Wash – A Sad Decline I used to be a fan of Bay Bright, but today’s visit left me genuinely disappointed. It’s clear this car wash has taken a sharp turn in the wrong direction—week by week, the quality seems to erode. • The vacuums aren’t working properly, so forget about interior detailing. • The floor mat cleaner is not cleaning properly. • No drying cloths available. • And while there are plenty of fancy scented spray stations, not a single one was functional. What’s most frustrating is that despite this noticeable decline, prices have gone up 25%. How does that make sense when service quality has plummeted—feels like it’s down 200% by comparison? This place used to be worth the visit. Now it’s just sad to see it go from reliable to frustrating. I hope management is listening because this trajectory isn’t sustainable.
Garrett Brown
★★★★★
2 months ago
They always do a great job for the prices i been to worse places they do a outstanding job if you ask them to hand wash it
Kris Tapley
★
☆☆☆☆
a year ago
For $50 the Mangers Special you would think you could get a better wash then this. They tried to stay the fender wells is extra charge. It’s water and takes 2 minutes.
Vance Zakrzewski
★
☆☆☆☆
2 years ago
We used Express Wash. It was quick and that is the only compliment I have. The front of my Jeep didn't even get wet let alone remove any dirt. Once we finished the wash we discovered there were no towels provided and the one vacuum that did work, seemed to have caught a severe case of asthma.
Jacob Sparks
★
☆☆☆☆
5 months ago
Can definitely tell it's under new management that doesn't care or the old management has stopped caring. This car wash is a shell of what it used to be. 0 / 5 Wouldn't Recommend
Ethan Phan
★
☆☆☆☆
2 years ago
I used deluxe Wash $25.99 .It was quick and that is the only compliment I have. The front , back and 2 side mirrors of my car didn't even get remove any dirt. I paid for nothing.
Gage Woolwine
★
☆☆☆☆
2 months ago
Cheap machinery broke down with me in it and the manager refused to give me my money back. I highly do not recommend this place as I left with my car dirtier than when I showed up
Joe Sasser
★★
☆☆☆
Edited 2 years ago
Needed a wash before heading out of town, was easy in/out. Even with the rain today, (5/7/23) car came out looking good. Only downside was 2 pieces of expensive trim were removed by the high pressure, and somehow a bad scratch appeared on driver’s side passenger door. Rain was too heavy for travel, so came home. Didn’t notice missing trim nor scratch till Monday evening. Will be calling the manager to ask if the missing trim was found. UPDATE: Called, no human contact, message said leave voicemail and number. So I did. No reply so far.
Crystal Broyles
★★
☆☆☆
2 months ago
Wash was ok, never really rinsed the soap off completely before wax was disbursed, then when it the person dried it off it was rushed and half done.. also left streaks and oily film on the windows. And the free vacuums sucked but not the way they should have. Im not sure of the full service and detail option but idk if ill be back to try those.
Michael Shirley
★★
☆☆☆
5 months ago
The car wash is horrible and leaves soap and water spots. Be prepared to touch up your vehicle. Prices have gone up to 26.99 per month for unlimited washes and 1 vip cleaning per month. I will be canceling after today and doing my vehicle at home.
