Google Reviews
William Wongus
★★★★★
8 months ago
Miss delicious AKA johnai and auntie aka shankia was very helpful and polite. Also took care of me with a smile. I was being an ass in the store but they they was being very professional the whole time
Gina George
★★★★★
5 months ago
Soy n help me today and auto zone is blessed to have such a great employee who has the best customer service
Idk “Ace” Anymore
★★★★★
8 months ago
I had an amazing experience at AutoZone thanks to Shanika C, Jamar A, Lee S. She went above and beyond by checking my battery and realizing it was still under warranty. Without any hassle, she got me a brand-new replacement for free. Her professionalism, knowledge, and friendly attitude made my day. Exceptional customer service like this deserves to be recognized — thank you, Shanika!
Tea Swartz
★★★★★
5 months ago
Well my concierge man Jerry which I have posted fixed everything on site for me thank goodness. Jerry is the man had us on our way
Corey Burton
★★★★★
6 months ago
Going here might be some of my favorite customer service experiences. The staff is super nice and helpful. Every time I went that's my experience.
Troy Richart
★★★★★
3 months ago
Been here couple times had all I needed staff vary helpful
Will Flem
★★★★★
7 months ago
I purchase product at this store very often through the business I work for (Harrisburg Auto Enterprise LLC). The service that this store brings is very unique from other auto part stores we do business with in our local region. The staff are informative, expedient, and also dedicated to serving their consumers. Thanks Soy, Shakey and the rest of the current team. Keep up the great work!
Watser Heredia
★★★★★
2 months ago
Very good service 10/10 good Job for Store mánager soyina and part manager antoine
Lazy Boii
★
☆☆☆☆
8 months ago
As a business owner who employs and trains a team of people, I always emphasize one thing: treat every customer with respect. Unfortunately, that’s not what I experienced at this AutoZone. I came in to make a purchase and asked for a bag. The woman at the counter was extremely rude, and her tone made me feel uncomfortable—almost like she had an issue with me being from another country. That kind of behavior is unacceptable in any business. If someone on my team treated a customer that way, I would take it seriously, because it affects your reputation and the way people feel about your brand. AutoZone needs to do better. Every customer deserves to be treated kindly and respectfully, no matter who they are.
Caroline Price
★★★★★
4 months ago
Everyone is so helpful and kind. Johnai really was amazing and knowledgeable. They really are a great place to get parts and help!
Wayne Piper
★
☆☆☆☆
a month ago
I would not give this place my money. The inconsiderate management was towing people's cars, in the rain, with absolutely no notice.
Michael Lemelle
★★★★★
3 months ago
Lovely service by soniya, she came to my house and helped me jump my car and offered to test further things on my car afterwards
j myers
★★★★
☆
2 months ago
There were two different prices for the same antifreeze but the employee made sure I paid the lower price
Jacky Mouafo
★★★★★
6 months ago
Truly amazing service and support from Jamar & Shaky. From the moment I walked in asking for help and assistance, they were able to assist me and point me in the right direction. Highly recommend store location.
chcheese
★
☆☆☆☆
a month ago
I preordered a PVC valve online and went to pick up after receiving a ready-for-pickup notification. I was standing in line and the clerk ignored me and started to service people behind me. I left after 15 minutes waiting. Terrible service.
ッKi-Ke
★★★★★
2 months ago
Store Manage Soyina And Part manager Antoine has helped us make the best choice with their available offers. Very informative and humane service. Good job
Ryan Scott
★★★★★
3 months ago
Thank God for Tru Queens out in this wicked world that live in but this is a special shout out to an amazing woman with honor and care the store Manager Soy she went to war with a lemon 🍋 that couldn't buss a grape this lady help me calm me was there for me wen my engine shut down on me in tryed everything in her power to get me back on the road ..... a y'all Ms Soy down at AUTOZONE ON 7 AND MACLAY UPTOWN HARRISBURG IS WERE YOU NEED TO BE NEED TO GO AND WERE YOU SHOULD BE WEN YOU NEED A BLEESING PEACE TO THE WOLD THIS IS FACTS AND IM A WITNESS THAT THIS AUTOZONE IS THE SAME CONCEPT AS FAMILY
Skyla ROSELY
★★★★★
a month ago
I was going to the Farm Show I asked the manager Soy if I made a purchase can I park here, she said yes. Not only was she nice she gave me great service, and thank you johnai for putting on my wiper blades.
Jeremiah Johnson
★★★★★
a month ago
Fantastic customer service experience. The store manager Soy Nelson went above and beyond by helping me install a new battery in the freezing cold night with less than an hour before closing time. Very thankful for the generous assistance, thank you!
lawncare services
★★★★★
a month ago
Great experience at the AutoZone on Maclay Street. The staff was friendly, knowledgeable, and quick to help. They took the time to answer my questions, helped me find exactly what I needed, and made sure I left with the right parts. Customer service was top-notch, and the store was well organized. Definitely my go-to AutoZone location.
