Advance Auto Parts

Colin Engstrom

★★★★☆

8 years ago

People know me here. They know I am a regular. Try to greet you when you enter the door and direct you to the proper location. Will give free advice and will even do many tests and installs for you.

Mary Jo

★★★★★

a year ago

The person who helped me went out of his way to make sure my problem was solved that was awasome

Janu

★★★★★

2 years ago

Really great group that works here. Always been kind and ready to help any way they can.

D0RC

★★★★☆

3 years ago

Didn't have the body panel clip I was lookin for, not there fault you can't stock everything. However they were super helpful and did have a clip I could modify slightly and make work.

Luther Heard

★★★★★

a year ago

I purchased a oil filter adapter and I was able to get all the tools 🔧 🙌 from Advance Auto

Thomas Earhart

★★★★☆

3 years ago

One star for the hourly wage they pay employees that are trying to keep stores open for less than what they make just about anywhere else. Needed a new air pressure gauge because Kwik Trip's Nemadji location's free air pressure gauge stopped working and so did mine. I was immediately approached and led to the location of what ended up being 16 different gauges. Since my associate seemed competent I decided to go with her recommendation and soon completed a cash transaction to be out the door in less than 5 minutes. Don't use the website it's not honest with prices.

Zachery Callahan

★★★★★

5 years ago

These guys are awesome I absolutely encourage people to go here they have helped me above and beyond every time I have gone up and seen them. From their staff to their service 5 stars

Heather Yun

★☆☆☆☆

8 years ago

Myself and three other customers were in line to check out. One employee was busy assisting a customer in finding a part while the gentleman behind the counter was on a personal call speaking about fishing, how not busy the store was as well as other personal topics. He did not acknowledge anyone even when I made eye contact and signalrd him that help was needed. He continued his conversation. Only when I made an off handed comment that I should write a review on the poor service did he acknowledged any of us in line. Either the manager should readdress training issues at least give general guide lines about personal phone calls.

Juneau In Alaska

★★★★★

3 years ago

Brendan was great! 😊 He was so helpful and willing to change out both brake lights for us (after buying a 2 pack)even though only one light was out. Thank you Brendan!😊 you are an asset to the company and deserve a raise! 😊

P H

★☆☆☆☆

3 years ago

In dire need of light bulbs for my Toyota Rav spoke to a amazing man @7:30, he set aside for me.Got there and new man was there unsure if bulbs can work?He asked Les the asst mgr, he came over on his cell, said he dont know #$$on bulbs go the the mgf/dealer! Walked away back to leaning on the counter and his cell. Employee aplogized said its close to end of his shift, he just wants to go home. I proceeded to listen to him complain on other customers. He had to refund a old man $5.00 and he was a pain in his !@@. I said that I was sorry to bother him, and had been going here for years. This us what the customer service has come to. I dont have to shop here I could go to any on Central Ent or Amazon. The young man who installed mine was amazing.

Laura L

★★★★★

4 years ago

I am not super knowledgeable when it comes to things related to cars. The staff here are always very helpful! Most recently I went in for new wipers and the staff member was kind enough to let me know that mine could be fixed vs replaced. I appreciated the honesty. They have been helpful anytime I have shopped at this store.

Brian

★★★★★

4 years ago

I had two batteries replaced did not have receipts. Customer service was exceptional! Technician took the time to find a way to verify my purchase from another store in Colorado. Very thankful for his efforts.

Janet Johnson

★★★★☆

2 years ago

I was very happy they had the actual Ball Joint Seperator tool! I had already looked at 2 other auto stores, and they only had the full kits or the type that attaches to the spring only. The only problem was the COST!! Yikes, $26.99 plus tax!! If I wanted to wait for 5 to 8 days for shipping, I would have saved a few dollars...

Samantha Schmidt

★★★★★

4 years ago

The price was about what I expected, they are very nice and informative! A man named Scott helped me and was super helpful. He was very nice and made the experience easy. He made sure I had everything I needed before leaving so I wouldn’t run into any more problems, I would definitely come here again if I needed anything! Thanks again!

Dave Stites

★★★★★

a year ago

I thought I needed item A which was X dollars. But then I talk to the guy and it turned out I needed item B which was X minus two dollars and it worked better. If that's not what you want from a retail store I don't know what is

Scott Francis

★★★★★

3 years ago

A++ THE STAFF STAYED OPEN FOR ME AN EXTRA 10 MINUTES AFTER CLOSING SO I COULD GET A PART FOR MY VEHICLE THAT WAS UP ON JACKS. THEY TOOK GREAT CARE OF ME! THANK YOU GUYS SO MUCH!! WAY BETTER EXPERIENCE THEN THE A-HOLES ACROSS THE ROAD AT O'REILLYS WHERE I HAVE NEVER BEEN TREATED SO POORLY IN MY LIFE BY SUCH DIRTBALLS. YOU WILL GET ALL MY BUSINESS AS WELL AS MY RECOMMENDATIONS TO ANYONE WHO ASKS.

Kim Carlson

★☆☆☆☆

2 years ago

We orders parts for our truck yesterday, at the Central Entrance (Duluth, MN) location. Sunday hours are suppose to be 9 am to 8 pm. We arrived at 1:50 pm to a closed store. I tried to call both the store and the curbside pickup number and got no answer. We called another one of their nearby locations and found out that they’re closed because there are only 3 workers at the Central Entrance location. Because it was not made known to us, we wasted our valuable time and money, in going to pick up these parts. Somehow, make your current/correct hours known to your customers, if you truly value their business.