About Business
For professional Car Wash care and premium detailing in Louisville, KY, Open ⋅ Closes 7 PM, look no further than the experts at Zips Car Wash. Their team excels at delivering top-tier results for Car wash and related Car Wash needs with modern equipment. Their customer-centric approach has earned them an impressive 4.2/5 rating based on 1379 pieces of genuine feedback. They have become an integral part of the Louisville, KY community, known for their dedication to excellence in the local Car Wash sector. For those looking for the best Car Wash experience in Open ⋅ Closes 7 PM, Zips Car Wash is ready to assist with your next wash or detailing project.
Google Reviews
Christopher Ducey
★
☆☆☆☆
a year ago
Out of all the vacuums, only 2-3 of them work.. and those 2-3 don’t work well at all. You spend a bunch of time pulling in and out of spots trying to find one that works.. there’s never any clean towels out. I’m sitting here now.. and no one is working the wash bay. Half of the value is being able to vacuum the vehicle out.. and also dry of the windows so you don’t get water spots. This place hasn’t been open very long for it to be this bad.. and you pay a lot of money for it to be as bad as it is.. please please please FIX THE VACUUUMS
Tatisha Jordan
★
☆☆☆☆
a year ago
Vacuums not working. Tire cleaner not working. And I paid for top tier wash.
Lynette McCarthy
★★★
☆☆
5 months ago
We stopped here to have our car washed. We had been on a trip and had a lot of bugs on the car. We were not impressed with this place. It did not do as good of a job as our usual place.
Mikaela Thomas
★
☆☆☆☆
5 months ago
I came in today and Donnelle was very unprofessional. She was being rude to other employees and I heard her gossiping about other employees. Made me and others very uncomfortable.
Calvin Jones
★★★★★
2 years ago
Great service, amazing staff. Love the new manager, greets you by name and makes you feel like it's VIP SERVICE. STAFF PERSONALLY BOUGHT ME TOWELS AND SPRAY. DEFINITELY WILL COME BACK.
Kayleigh Fulkerson
★★★★★
6 months ago
we loved it , great prices and first time experience. 10/10 will go again , and the cashier up front her name is donnelly she was very sweet !
Edgar Almaguer
★★
☆☆☆
2 months ago
I am left home but compared to others from the same company the car is always dirty, it almost never has enough water or soap, the employees are excellent.
Bianca Austin
★★★★★
2 years ago
Jordan and the entire team went above and beyond to make sure we had the best car wash experience. Thanks
Ky Backyard RC JosephVowels
★★★★★
2 years ago
Was going to pay the max amount for 1 wash and Ms. Joy talked me into the monthly since it’s cheaper AND I can take my car in (2) twice a day if need be. The first wash was ok but my car was really dirty, I’m going back tomorrow for another cycle. Thanks Joy!
Carlos Cifuentes
★
☆☆☆☆
7 months ago
The worst location in Louisville KY. It doesn’t have any roof/cover from the sun, the vacuum lacks of power, there is only one towel location which isn’t convenient when you park far away from the main car wash entrance. Also, I could feel how the rollers were hitting too strong the side of my car which created scratches/scuffs around. Definitely this place needs way more improvements. Do not recommend this location.
Jasmine Johnson
★★★★★
6 months ago
i always have a great experience when i come here - quick service AND free vacuums? sign me up!! Madalyn is my favorite - she’s always so nice and helpful!
Zach The Trash Panda Slayer
★
☆☆☆☆
3 years ago
Update your website!! Online, it says they offer a $5 car wash. I went in for my $5 wash, after showing the employee the website and her calling the manager, they still refused to honor the website. I politely explained, no problem, you can either honor the price online or I'll call and get a free wash! See pic of me rolling through the tunnel for my free $15 wash!! I do not recommend this car wash at all, stay local and use Thomas Car wash!!
paula weddle
★★★★★
5 months ago
Went through wash and my window had a film of dirt! Not sure what happened! I spoke with a very kind young man who explained what might have happened and told me to go through again ( I have a monthly membership) it came out better second time! He then made sure to come ask me about the second time!
Dawn Sizemore
★
☆☆☆☆
Edited 4 years ago
I am very disappointed at this location, I feel like I'm going to get a flat tire just riding through here. Every car that is coming out is sopping wet two different sets of mitters don't work and there are no clean towels to dry or wipe cars off with. There's not a person around here who cares. I refuse to pay as much money as they want here. The new manager here has done absolutely nothing to upgrade this place, and has obviously not trained anybody at this site to work the site correctly. Vacuums are completely clogged, I have watched so many people come through and turn around and just leave because they couldn't even get them unclogged. Many people are having to reclean their car out in the parking lot. I think it's a shame that the manager let go of people at this site and other sites down Dixie who were hard workers and generally care about their jobs in a time where that is hard to find in people. I would like to see this site shine again like it once did when they first acquired these sites in Louisville and was under different management.
Neal Farris
★★★★★
2 years ago
I go here all the time! The lady who is named Joy is very professional very nice and keeps up with the property. This is my favorite car wash of all of the zip car washes. She always has a big smile on her face and very helpful. And very pleasant very satisfied give this lady a raise!
Superawesome Coolface
★★
☆☆☆
3 weeks ago
Experience was disappointing. Came with my partner in their 2013 honda fit, and paid for the middle tier wash. Car wasnt very clean after exiting the wash and almost none of the vacuums were working. The employees, however, were very kind.
Johnny Lee
★★
☆☆☆
2 months ago
I think its crazy that we pay for a membership and the amount of the membership payment and there's always something, vacuums don't work, the carwash closed on days where it's warm and the sun is out, parking lot filthy, etc. Very disappointed!!!!! Membership will be discontinued on my end.
Natalie Mendez
★★
☆☆☆
11 months ago
The zips on Dixie clearly has something wrong with it. I don’t know why they continue to charge people money to dirty their car. There is a thick film that covers your car afterwards. We called to see if they could help us, after paying $30 for the best wash. Our car came out dirtier than when it went in. They gave us another wash, same thing happened. They said they’ve had maintenance out there and don’t know what it is. If this is an issue yall are aware of, it is immoral to continue to charge people. Customer service was kind, but come on yall do better. Pics of residue on our windshield after spraying and using our wipers
Frieda M
★★
☆☆☆
2 months ago
I shouldn't have to wait in a long line while someone is signing up for a new membership if I've already paid for one. There's supposed to be a member line. ( Part of the perks for membership )Also are you all checking your chemicals. I don't see any soap bubbles but a lot of liquid wax is dispensed. The car wash tunnel had flying debris and trash blowing everywhere and large litter. Do better, the paid membership line should always be available and open.
Jaiga Hester
★
☆☆☆☆
a month ago
I had to cancel my service for medical reasons and when I started them back they took $45 for three Months. Now trying to get someone on the phone to handle this issue is like pulling teeth. I just cancel my service and we really like it.
