O'Reilly Auto Parts

Jeremiah Holloway

★★★★☆

4 years ago

I always go to O'Reilly for my automobile needs first. If I can't find what I need at O'Reilly's then I'll go elsewhere but that's only happened a couple of times in years. If you're a diy selfer I highly recommend O'Reilly's, both locations on Preston I've been too have very helpful staff and clean locations.

steve haywood

★★★★★

7 years ago

Brook the asst. Manager was very very helpful today. I was chasing parts at another parts house with no luck in getting what I needed. Went to O'Reilly's as a last resort and Brook was marvelous. Thanks Brook

Mackenzye Mcadams

★★★★★

11 months ago

Elvey and Braden were super helpful and got us back on the road.

Kenneth Patton

★★★★★

4 years ago

Very pleasant staff. Young make maybe 25 pr 30 help till a associate came back from his break the associate took care of my other concerns the whole staff was very pleasant and will be back to work with them again thank you

William Lee

★☆☆☆☆

2 years ago

I walk-in for a 3/4 deep socket and founded it right away. The CSR white woman was off to the side talking to another employee. I was standing at the counter for 4 to 5 minutes waiting to be checked out. Then an old white man walked up and the CSR called him to the counter to check him out, like I wasn’t standing there. I said so you don’t see me, ok. I put the socket back and left. 09/01/23 - 9am

Robert DIY

★★☆☆☆

10 years ago

Nice location near a junk yard... but the staff there was NOT helpful. Stopped in to exchange one of their broken tools that broke the first time I used it. They would not exchange their $6 tool, and the manager told me "as far as I know, the item was stolen". I explained that I Was sure that I had my receipt at home which was 1,600 miles away. They told me to return when I found it. (Details on YouTube). Corporate customer service helped later.

Jamie Nicole Carney

★☆☆☆☆

2 years ago

My husband does a lot of business with the company. But it’s getting harder for me to continue putting our money into a company though that has employees that do not represent the company as they should. I wonder if someone in a higher up corporate position would feel knowing one of there store level employees was bad talking a customer (my husband) after she thought we had left the store. As an O’Reilly’s store employee, and I’m sure if you want to keep it that way. It would be smart to realize that this company did not ask for your opinion when implementing there policies and procedures. Just like I’m fairly sure you have heard the expression to “stay in your lane”. This being one of life’s biggest lessons we all have to learn. So if it doesn’t concern you….mind your business. And remember that god don’t like ugly….no matter which god you choose.

Travis & Mikki Colvin

★★★★★

3 years ago

Had an awesome experience today my wife bought a battery from them of seven of 21 she forgot to put it underneath my number so I didn't have the receipt either. That guy was so patient and was able to swap out my battery still. Just an awesome place.

Crstopher Russell

★★★★★

3 years ago

Representative was real friendly with helping me get the battery for my Suburban! Thank u Tim!

Alex Caldwell

★★★★☆

3 years ago

Mediocre customer service, didn't really feel helpful. They answered questions, but wanted to be on their phone. I came in pretty close to close but was out before then. Not very knowledgeable. The person manning the other register was more helpful. Been going to O'Reilly's for a while and they tend to be a bit overpriced compared to other options, but you get a good return policy and sometimes helpful employees. Just depends on what the person behind the counter knows and what's in their systems.

Shannon O'Neil

★★★★★

2 years ago

Tim was amazing! I stopped by for some blinker fluid (🙃). He got a nice little laugh while I tried to keep a straight face. He was super patient as the bulb was not very easy to get to but he managed. No questions asked, I'd go back here before I'd go across the street to AZ

Jody House

★★★★★

10 months ago

Staff is very knowledgeable and friendly. Helped me get everything i needed to fix my car. Including the proper tools.

Messiah Eubanks

★☆☆☆☆

4 months ago

WRONGFULLY PROFILED! Next time tell KAREN if she wants to do her job DO JUST THAT & use the resources available to her before sending others to do her nasty bidding! 📸

Michelle

★★★★★

a year ago

I wish I would’ve gotten the names of the 2 men working last night, 12/01/24. I was a long way from home with my 2 kids and my car started acting up on I65. I managed to limp my car there and went in and they sprung into action. They kept us warm and safe until a tow truck arrived. A very heartfelt thank you goes out to these two young men. I cannot thank you enough. Amazing young men who are a great reflection of your company!

Justin Holsclaw

★★★★★

a year ago

The staff is awesome here! Shout out to Ann 🤟🤟 Best Auto parts store I've ever been to!

Rhonda Marr

★★★★★

3 months ago

Had a great experience I got there right before closing cold night needed a new battery and 2 wonderful guys Marco and Brandon helped me out and put my battery in for me so kind. Great place thank you again.

KiDNEXTDXXR

★☆☆☆☆

a year ago

Wouldn’t let me return a faulty starter that destroyed the bell housing on my transmission… I went to the other oriellys down the street and They gladly returned it for me and gave me the information to contact their parts supplier. This was a brand new transmission too $1800. The car was mint I kept up with the maintenance very well. Old starter died replaced with this one worked twice then completely ripped off on the third start.. the van did not back fire or anything. And the electrical/charging system tested fine