Google Reviews
Hanah

★★★★★
2 years ago
Stopped by zips for the first time in a long time today. Had the best experience! Will definitely make it a weekly stop!! Staff was wonderful. Wash was wonderful. Vacuums were wonderful. And even had spray and towels to use!
Young Cho

★★★★★
a year ago
I went to Zips on N. Maize Rd. and I thought the service was amazing. The manager on site, Shawn Blattner was extremely attentive and took the initiative to offer help. Then followed up to ask about the service Zips provided. I am extremely happy. I would recommend to all my friends.
Andrea Baker

★★★★
☆
3 years ago
I am in Wichita for an event. I got a basic car wash to get the dust off and was greeted at my window by Heidi. I am used to just pulling in a car wash and “riding”through. However, for just a basic wash, I was pleasantly surprised that Heidi sprayed my car first and got all of the bugs off before going through the rest of the wash. I had not expected that and my car didn’t look like I had just gotten into town after 3hrs on the road. It was great
Kieu Le

★★★★★
3 years ago
Heidi took care of me last week. Omg I’ve never had such a thorough car wash until we met Heidi. I rarely leave reviews so this means something. Sometimes I’ll run through The wash 2-3 times to get the bugs off the front but this time I only had to go through it once. She was friendly and had such positive vibes! I love her and hope to have her assist us every time! 10/10 Satisfied!
Becky Rankin

★★★★★
a year ago
I love my member sticker!🤗 It makes coming in smooth and simple. I can even wash it twice in a day if need be. I live on a dirt road so I'm definitely getting a good deal! Kind and helpful employees as well! 👍
Tristen area

★★★★★
a month ago
Moon was positive vibes and was really cool and nice
Adrienne DeLacy

★★★★★
9 months ago
I had the best customer service I have ever had at this car wash. Marissa was so helpful and friendly! This young lady deserves a raise!
Timm Heckathorn

★
☆☆☆☆
a year ago
Their car wash destroyed my Nissan Skyline antenna, didn’t see anything posted approaching the car wash, employee didn’t say anything about lowering antenna as he commented on how he likes my car and tried to sell me a membership, there was nothing posted until you’re already locked in in on the track and even then it’s taped onto a window of the manager office, when I went to say something this really oversized employee started pointing to a sign hidden away by the managers office then saying they aren’t responsible because that sign that was way out of sight. Cost to repair the broken part is $400.
Gwyleyma Gutierrez

★
☆☆☆☆
3 years ago
Terrible service!! After 10 years of membership I decided to cancel my membership. My car got stuck in the middle of the carwash,was damaged you will think manager would do something. She was worst then the employee who cussed and blame me for their broken carwash. Very disappointed do not recommend using the services on 13th and Maize in Wichita ks.
Jeff Kenworthy Kenworthy

★★★★★
5 months ago
Nice, convenient place to get your vehicle cleaned, fairly well, if no time for detailing yourself...doesn't clean perfectly, but overall a pretty good refresh...
Ethan Jenkins

★
☆☆☆☆
Edited 6 years ago
Spent $12 on the second highest tier they have. Worst car wash I've ever used. My truck had a little but of mud splatter on one side and it didn't even remove 2/3 of it. Save your money and go to a different wash
little rozalez

★★★★★
4 months ago
Appreciate Moon aka Daniel for showing me the different options for the service to wash my car. Pleasure to be around and a sweetheart!
Eric Barajas

★★★★★
4 months ago
Love coming here, Marissa was very polite and made the experience inviting for me, she’s very knowledgeable and helpful, i’m only going to zips for now on.
Older Twin

★
☆☆☆☆
6 months ago
Pulled in on Saturday because there were multiple signs and balloons on the curb in front of the zips car wash saying $9 basic wash today only. Pulled up and the pay machines were mostly broken and then an employee came out to us. I asked for the $9 basic wash special and the guy said there wasn’t a $9 wash. I said what about the two signs and balloons up front and the guy said there wasn’t any signs even though there was clearly 2 signs 50 feet away showing the zips logo saying $9 special today only and he looked right at them. Not sure if the guy couldn’t read or what.. but I guess it’s the old bait and switch. Get people to come up and charge them more. Place looked beat up and run down too.
Haley Shryock

★
☆☆☆☆
6 months ago
Went in for a car wash and was made to sign a form, was told this form was just standard to allow them to wash my car. I was explicitly told that it was not for a subscription. 3 months later and I am out nearly $50 because they have been charging me every month. And this past month they have doubled the amount. Tried calling customer service and sat on hold for over an hour, unable to reach anyone. Will never go back again.
Casey Patterson

★
☆☆☆☆
2 months ago
Paid $20 for 2nd level wash. Tires and windshield still not clean. The vacuum was weak and half the vacuums weren’t even connected. The rear parking sensor for my truck is now messed up also. I’ve been to many of these types of carwash but first (and last) time at zips.
Ami Yonts

★
☆☆☆☆
a year ago
I paid for a $24 car wash and maybe got $5 worth. Went back and the attendant told me the lady in front of me had her car in park so it probably messed up my wash, still didn’t try to make it right. This is not the first time we have had this problem. Asked him to turn the tire shine off and he said don’t worry it’s not working. If it was the lady in front of my vehicles fault then why wouldn’t you offer to send me through again? I will never visit a Zips again
Haley Byers

★★★★★
3 months ago
Moon was the employee that helped me and went above and beyond to make an impressionable experience. Moon is professional and knowledgeable on the services. My car was rattling and he was kind enough to take a second to look at my car and was able to tell me what was wrong. Additionally, the wash didn’t get all of the soap off, so they made sure to make it right and let me go through a second time. This demonstrates great customer service and I appreciate the time staff took to complete a thorough service.
Blake Meeker

★
☆☆☆☆
2 months ago
I don't normally leave reviews but this was a pretty poor experience. Customer service was good. However, the actual car wash itself fell well short of expectations. For $13 for a basic wash I should not be seeing a ton of dirt, grime and bird droppings still clinging to every square inch of my car. I was worried when I realized that the wash itself was over in roughly 30 seconds. Take your vehicle elsewhere.
DeeDee Kittle

★★★★★
3 weeks ago
Here’s a polished Google review you can post: ⭐⭐⭐⭐⭐ I had such a great experience at this car wash! From start to finish, everything was efficient, professional, and thorough. The staff was friendly and welcoming, and they truly paid attention to the details. My car looked absolutely spotless inside and out — it honestly felt brand new again! I really appreciated how quick the service was without sacrificing quality. It’s clear they take pride in their work. I will definitely be coming back and highly recommend this car wash to anyone looking for top-notch service! 🚗✨