White Bridge Auto Wash

Emma W

★★☆☆☆

a year ago

This has been my go to car wash for the past 4 years but I have left disappointed the past couple times. Easy spots in the interior are always missed and left unclean. $38 + tip and it’s half way done.

Brandon Green

★★☆☆☆

a year ago

Went in to have my car cleaned and first the staff were very rude, it was my first time and I was sort of confused as there were cars everywhere of where to go with my car or if I left it or stayed inside. The guy just rolled his eyes and pointed me in a general direction. When I got there I left my key card in the car and the ladies working didn’t really speak English well which is totally fine but I don’t think they understood when I told them the code. When I went inside I paid and left a tip before receiving my car back. I was told to wait and they would let me know when it was ready. I paid extra to have my seats wiped down and it didn’t even look like they touched my seats. It is a cheaper place so I didn’t expect perfection but when my car was “done” the guy outside was yelling at me about my PIN code for my car and how it had him running around back and forth which I apologized for but regardless my car looks awful. I tried to explain that I told two different people the PIN code to drive it but he just kept pointing and telling me to leave, so that is what I did. They were also supposed to vacuum out my trunk which didn’t get done either. All in all I wouldn’t recommend this place for car cleaning! I’m actually surprised they have so many good reviews which is why I went to begin with. My car also wasn’t that dirty to begin with a simple wet rag would’ve gotten the stuff off my seats but it doesn’t look like they even opened my car to do the inside at all.

Kerletha Daugherty

★★☆☆☆

2 months ago

I purchased the STANDARD FULL-SERVICE WASH which is $28; includes Soft Cloth Wash, Hand Prepped, Hand Dried, Interior Vacuumed, Windows Cleaned, Door Jambs Wiped, Dash Dusted, Wheel Bright, Wheels Hand Finished, Clear Coat Protectant, Undercarriage Rinsed and Air Freshener the inside of my car was not vacuumed or cleaned no air freshener; or wheel finish I was furious; when I asked why I was told that I should have purchased the KARL'S WUNDER WASH" STANDARD FULL SERVICE WASH + Dash and Console Cleaned, Tires Dressed, Carnauba Wunder Wax, Rain Guard, Triple Foam Wax, Rubber Mats Cleaned and *Trunk Vacuumed *Upon Request Only $35……the difference between the two packages is a whopping $7 not to mention I tipped $6…..I wish I had pictures to show the condition of my car 🥹

Kevin Wilkerson

★☆☆☆☆

Edited a year ago

I dropped my Jeep off today for a wonder wash. I told the attendant I needed to have the interior cleaned real good because it was super dusty from camping. I told him I would pay whatever. He said just the Karl's wonder wash, they would do a great job. I went and grabbed lunch and came back. It was a waste of $48. It is horrible. I had to get back to work or I would have demanded my money back. I gave a 25% tip because I knew it was bad. They couldn't even bother to get the dirt off the wheels and dress the tires. I added pictures for proof. Good luck! Well decided to give them 1 more chance. 10/11/24 8:30 in the morning .They did the inside and wash ok. The girls were too short to clean the back window. I had to do that. They have no clue how to clean wheels and dress tires. I added pictures of that. Then to top it off they scratched the tint on the front driver side. It's my girlfriend's car so now I have to pay to get the window retinted. They desperately need a person whose sole job is to inspect the car before they let the customer have it. I know people say great things but I haven't had that experience.

Lynce Stalnaker

★★★☆☆

9 months ago

When the service you pay extra for says consoles/ dash/seats wiped and cleaned that’s what you would expect. I think I would take my car to get washed again because it did a good job. But I’ll clean the inside myself. It’s not worth it especially when you feel obligated to tip.

Evangelina Stanley

★★★★★

5 months ago

I’ve been coming to this place for years and it never disappoints me. The efficiency is top notch but on the weekends it’s a 50/50. Either you drive right in or it’s a line to the street. I always get the cheapest option (number 4) as its only $12 and does a full exterior wash that satisfies my needs. They also with no charge hand dry your car at the end, which is a nice plus. Great place overall.

Jay Pitts

★★★★★

10 months ago

Fermin was amazing! Always an A+ job by the cleaning team. Be kind and kindness will be returned to you. 😃

Weiman Yuan

★★☆☆☆

2 months ago

I purchased the Karl Wunder package, which is supposed to be the most comprehensive service, but unfortunately the quality did not match the price. The doors did not appear to be waxed, and the door edges, door jambs, and trunk lid area were not properly cleaned. There was still visible dust and dirt in the corners and along the edges. For a service costing over $40, I expected much more attention to detail. To be honest, I could achieve a similar level of cleanliness at a self-service car wash. After returning home, I had to clean several areas myself. Overall, the service felt overpriced for the result. I hope the team can improve their detailing quality, especially for premium packages.

Marieke Bianchi

★★★★★

a year ago

Quick, efficient and inexpensive car detailing! I’ve been coming here for years. People are friendly and I love that they have a punch card. They somehow manage to get my two white dogs hair off the black seats.

Kara Holzer

★★☆☆☆

10 months ago

Disappointed in the very expensive detail. Had to ask them to clean the side mirror thoroughly, and there were many other spots left dirty. Paid for the full service detail at $320+ tip and expected the car would be fully clean.

Perla Juarez

★☆☆☆☆

5 months ago

***This Review is solely based on my experience today** I used to go to the Brentwood location all the time and had always had a great experience. I recently moved to the Nations and today went to the White Bridge one expecting the same smooth experience as normal. I arrived at 9:35am got the full service wash, was told it would be 20min. Great! Enough time to make it to my next apt. I go inside, pay at 9:38am…30min later I’m like what is going on. So I ask and they said “oh one of the bands of the drive through broke, we’re currently fixing it, should be another 5 min” by this time I was supposed to have left already to make it to my next appt. My car was stuck in between a line of cars and couldn’t leave. When I expressed my frustration all that was said was, I’m sorry there’s nothing we can do. Needless to say I was extremely frustrated at this point because 1.) the lack of communication to let us know what was happening seems rude and like you don’t value the time of your customers 2.) my time was wasted as I missed my following apt, and left with the wash not at the standards I would normally expect. They were definitely rushed and subpar. I am very disappointed at the way Tristan was handled. I tried looking for a contact info to management but couldn’t find anything, so I hope this finds them and they can take this experience and course correct. I understand things happen, but it’s the way situations are handled that make the difference.

Madison Stevens

★★★★★

a year ago

White Bridge Auto Wash was fantastic. They were kind and worked with us to transform my mom’s van to be clean and ready to pick up my dad from the hospital after heart transplant surgery. My mom has 3 kids and her van had never been detailed. They did an excellent job cleaning it. I would definitely recommend their full service detail. Thank you!!

Manoj M

★★★★★

8 months ago

Best car wash service I’ve found in Nashville so far. They did a thorough job inside and out and paid attention to all the little details. My car looked spotless and felt fresh. Fast, professional, and reasonably priced. I’ll definitely be coming back.

Sarah

★★★★★

2 weeks ago

The nicest people ever. They are able to get anything out of your car upholstery. Thanks again, Autumn, for helping me clean my car! You made my day.

Elite Mobile IV

★★★★★

5 months ago

I’ve never had a car wash experience like this. Their team took excellent care of my vehicle. My car came in covered in leaves and dirt. Left spotless in 10 mins. Highly recommend.

C Lynn

★★★★★

10 months ago

Great prices and always good service. If you have time to do a full detail I highly recommend it. Otherwise the basic full interior exterior is great. They have tons of people working so it goes really quickly. They have a shop with gifts, cards, snacks and drinks. There is also WiFi and a TV if you do a longer detail.

Lauren Barber

★★★☆☆

a week ago

Quality of the cleaning has declined some. There was still several areas with dirt. And the mats were still wet (see photo). Floor mats and seats still had dirt. Photos were taken right after. Got the $28 wash, does not look clean for that price.