West York Auto Spa Express

Jessica Brunson

★★★★★

a year ago

Super friendly, super nice car wash! Free vacuum available as well as clean towel! I love this, highly recommend, and we'll definitely be back

John Scheid

★★★★★

3 weeks ago

Well ,couldn't get the car vacuumed,but chalk that up to how busy it was ...was one of the first days that a warm spell hit,this winter ,that it wasn't under 20 degrees ....but don't usually do my car here ,had to come into York...

Andrea Smith

★☆☆☆☆

a year ago

I would give this place ZERO stars if it was an option!! I went through this carwash this morning and was pushed directly into the car in front of me!! The man that took my money at the front window never told me to put my car in park prior to driving onto the “conveyor belt.“ I have never been in a car wash that you don’t drive through slowly on your own. All of a sudden, I hear a crunching noise as my car is being pushed through the brushes…. The sound of my car being pushed into the car in front of it! I could do nothing about it! My two small children were with me in the back seats!! Furthermore, the manager or whoever he was tried to lie and say there were three car lengths between us. This is a straight up lie! There was one car length between us. So please know if you drive through this car wash, the person behind you could potentially be pushed into you if they don’t put their car in park! This car wash will do nothing about it! Terrible!!! Now I have damage to my front bumper!! Oh, and the car wash is terrible. There was bird poop remaining on the hood of my car when I drove out!!

K D

★★★★★

2 months ago

Modern ,clean and the floor mat cleaning machine is user friendly. Excellent place to wash your car.

Mark H

★★☆☆☆

2 months ago

Bunch of slop and brush marks all over my car. Looks like it wasn't rinsed. See pictures. Gave it 2 stars, only because it was fast. I bought the "premium" lol.

Carlos Onyx

★☆☆☆☆

Edited 2 years ago

Ok so this time I took time to take photos of what I was first complaining about on my last post. Again I used the $25 best wash to see if maybe by now this was fixed. I went to the window wher I paid and asked the worker if the rim cleaning was fixed and he said "it was ready to go, it will leave my rims clean", so look at these pics and unless I'm going crazy, it was still dirty all four rims.. I just had back surgery and for $25 I shouldn't have to bend down and clean over what I had paid to clean. This place is the best cleaning place I have seen but if only they can fix this one thing then it will be the best and I will go every week above all others.

Ambleton Wray, Jr.

★★★★☆

a month ago

It's a good car wash but has room for improvements. The owner could reach out to me for the details.

Montika Smith

★★★★★

a year ago

Best car washing experience I’ve had in a long time and I did all the work. They made it easy because they provided all the tools necessary for me to get my car clean. I just love the fact that I was able to use the power air pressure gun to get in those tiny small crevices. There was also towels for me to wipe down my car inside and outside. I simply enjoyed my time with my car today.

ZackeyB

★☆☆☆☆

11 months ago

Went through the tunnel and once I left and was driving down the road I realized my right mirror was pushed forward. Was not told to close side mirrors and I Did not see anyone else closing their side mirrors. Definitely will not be coming back and for $26 my car was still dirty.

Brandon Butler

★☆☆☆☆

4 months ago

Today for some reason my rear windshield was broken off of my 2023 Hybrid Suv as I passed through the wash we were Greeted by mr Damien he was very professional about the situation. However he propositioned my wife and I offering to physically replace the part and we found that very odd but kind at the same time from what he told us the tape is being reviewed He let us know a determination had to be made, whether it was our fault or theirs. SMH Hopefully we don’t have to contact Mr Goldstein the flip side of it is half of the 200 employees I work with in York Go here once they saw my car they were done/finished they are curious about the new car wash across the street🫡 To Be Continued …..

Kimber Swisher

★☆☆☆☆

a year ago

Had to go through the wash on “super” cycle twice and when wiping my front bumper still covered in dirt (see photos), pink liquid spots left all over front and rear windshields and dripping down sides of car doors. Reported it to staff both times and asked to speak to supervisor/manager and waited an hour without anyone coming out. Very disappointing experience. I won’t be back.

Peter Anthony

★★★★★

4 months ago

I believe they're a fairly new establishment so everything works as it should, the wash through left it nice, and the vacuums had a decent amount of suction to them. I also liked the stack of towels they offered by the vacuums to clean your door jambs or dash. Also they got this deal where you can insert your car mat through and it'll wash/rinse them (hadnt seen that before). Total cost at this time was $26 thats the 2nd package down frm the top. Not to shabby

Janna Slagel

★☆☆☆☆

a year ago

I typically use the Apple, now Ciocca car wash. Unfortunately, they were closed and I decided to try the West York Auto Spa. I definitely will not try again! I paid $20 for the 2nd best, Deluxe package. The wash was over before it started! So fast! Barely even cleaned my Tahoe! [Photos attached] My household vacuum has more suction than the free ones. They only run for 15 minutes. It took me 45 minutes...Forty. Five. Minutes. to vacuum the front & back seat areas of my Tahoe! I didn't have time to do the very back! I am able to vacuum my ENTIRE vehicle in 30 minutes at the Apple/Ciocca car wash!! Thirty. Minutes. Entire. Tahoe. And the was ACTUALLY cleans my car!

Alyssa B

★★★★★

2 months ago

I park under a Bradford Pear and the dropping “fruit” sticks like superglue to my car. I decided to try this place on a whim and explained my predicament to the employee. I really appreciated that instead of trying to sell me up, he recommended what was actually best for my car. He also said if it didn’t come off the first time around (we both knew it wouldn’t), to swing through for a second run through for free. I really appreciated the employee 100% just doing what was best for me as the customer. Will be back next time I’m in town!

JC

★☆☆☆☆

a month ago

Beware - you might not get the wash you paid for!! For several years, I’ve been a monthly customer with the highest tier package. Took my car through today and got a lower wash than what I pay for. Waited 20 minutes in line to do so. Didn’t have another 20 minutes to wait in line to talk to someone so I drove home. Decided to call to let them know of the issue and they told me when it gets busy people jump the gates and it’s hard for them to catch. Acted like it’s normal. Told me next time I need to go back and wait in line again at the cashier station to tell them what happened so they can put me through for another wash. That’s it. I told him I didn’t have time for that and his response was basically just sorry about my luck. I trust your business to ensure I (and other customers) are getting what they pay for. I’ve stuck with your car wash even though my wife and I can pay less through their discount program for Shiny Shell across the street. There needs to be a way, like a photo eye, camera or something like that, to alert your team when someone jumps the gates if you don’t have enough staff to keep an eye on them all the time. Also, warn those customers so they know not to do it again. I don’t have time to waste an hour at the car wash because your car wash system can’t keep track of the cars in it, and the team can’t keep people from jumping the gate or identifying when they do. Nor do I usually have the time to just swing back and wash again the next day. My question is how many other customers were impacted by this, because I’m sure I wasn’t the only one. I’m guessing 20+ based on the volume of cars they were cranking though there. Next time this happens I will cancel my membership and go across the street or to other car washes that are closer to me.

Jeffrey

★★★★★

a week ago

Not too bad of a car wash.For some reason, they put a plastic cover on your back windshield wiper.But still pretty good and you get a veteran's discount.If you be in the military

Jeff Wilson

★★★★★

a month ago

This is a great car wash, it gets my truck really clean. Warning, you may have to get out and adjust your mirrors afterwards, but if you willing to do that, and pay attention to the instructions, both written and verbal, it will be a good experience. If you're not intelligent enough to put you car in neutral, wash your car at home.